TriNet Reviews (1,895)

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TriNet Reviews (1,895)

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4.2
1,895 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise TriNet for its ease of use and intuitive navigation, making it simple to access payroll, benefits, and HR information all in one place. The platform's straightforward layout and quick access to essential features enhance user experience, although some mention that the frequent login verification can be inconvenient.

Pros & Cons

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Gianna G.
GG
Public Safety Communications Officer I
Small-Business (50 or fewer emp.)
"Simple and Stress-Free Benefits Management"
5/5
What do you like best about TriNet?

One of the things I like best about TriNet is how easy it is to see my benefits. Everything is laid out clearly in one place, so I can quickly check my coverage, plan details, and enrollment status without having to dig around or contact HR for basic questions. It saves me time and makes managing my benefits feel a lot less confusing. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Honestly, I don't have many complaints about TriNet. If I had to mention something, it would be that there are a lot of features and sections to the platform, so it can take a little time to find exactly what you're looking for if you're not using it often. But overall my experience has been smooth and I haven't run into any real issues. Review collected by and hosted on G2.com.

Tiffany V.
TV
Lead Program Coordinator
Small-Business (50 or fewer emp.)
"TriNet Simplifies HR So SMBs Can Focus on Growth"
5/5
What do you like best about TriNet?

What I like best about TriNet is its ability to help small and medium-sized businesses focus on growth by simplifying complex HR responsibilities. TriNet's comprehensive solutions for payroll, benefits, compliance, and workforce management allow companies to spend less time on administrative tasks and more time on their people and business goals. I also appreciate TriNet's commitment to providing expert support and innovative technology that helps organizations create better employee experiences and navigate an ever-changing workplace environment. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I don't have any significant dislikes about TriNet based on my research. Like any growing company, there are always opportunities to continue improving processes and adapting to changing customer and workforce needs. What I find encouraging is that TriNet appears committed to innovation and continuously enhancing its services, which shows a willingness to evolve and address challenges proactively. Review collected by and hosted on G2.com.

Nanci R.
NR
JcPenny Optical
Small-Business (50 or fewer emp.)
"TriNet’s HR Expertise and Support Make Payroll, Benefits, and Compliance Easy"
5/5
What do you like best about TriNet?

TriNet is often most valuable for its combination of HR technology and hands-on HR expertise. Rather than providing only software, TriNet helps businesses manage payroll, benefits, compliance, risk management, and employee onboarding while offering access to HR professionals who can provide guidance on complex employment matters. This support can reduce administrative workload, help companies stay compliant with regulations, and allow leaders to focus more on growing their business, making Support and Onboarding one of TriNet’s strongest advantages. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

One area where TriNet is often viewed as less compelling is its AI and intelligence capabilities. While the platform excels in HR support, payroll, benefits administration, and compliance services, it is generally not known for advanced AI-powered analytics, automation, or predictive insights compared with some newer HR technology providers. Additionally, because TriNet combines software with outsourced HR services, some organizations may find the pricing higher than software-only alternatives, which can affect perceived ROI for businesses that do not require extensive HR support. Review collected by and hosted on G2.com.

TIMOTHY S.
TS
Medical Technologist
Mid-Market (51-1000 emp.)
"Organized Pages Make Time Off and Benefits Easy in TriNet"
4/5
What do you like best about TriNet?

I like how organized the page is. The time off tab and benefits tab is were I explore the most on triNet. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I really dont like when trinet takes you to an external page when you are navigating the website. I know it doesnt take long to leave TriNet and open up another site, however, it can get annoying when the prompt opens explaining that you are leaving Trinet for another link. Review collected by and hosted on G2.com.

JT
Growth Lead (North America)
Small-Business (50 or fewer emp.)
"Intuitive Dashboard Makes Pay and Benefits Easy to Find"
5/5
What do you like best about TriNet?

It’s easy to find information about my pay and benefits. The dashboard has a very intuitive UX, and I’m never more than a few clicks away from the information I’m looking for or the task I need to take care of. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

It would be really helpful if my employer integrated the paid time off request feature into TriNet and also synced our company paid holidays within TriNet. Ideally, all of these features would be available in TriNet so I wouldn’t have to log into multiple, disconnected portals to manage time off and holiday information. Review collected by and hosted on G2.com.

Kortney O.
KO
Senior Director, Head of People, Finance and Business Operations
Small-Business (50 or fewer emp.)
"Easy-to-Use HR Platform with Great Support, Strong ROI, and Helpful AI Features"
4.5/5
What do you like best about TriNet?

The platform is really easy to use and navigate. It offers lots of HR-rich features that our staff enjoy like benefits, Trinet perks, The employee assistance program through AllOne Health, and the reimbursement intergration. I was able to connect TriNet to Quickbooks for faster and more accurate reporting. The price is very competitive and has provided a high ROI for our business which is important as a Non-profit. The customer service has been excellet. The entire Trinet team is very responsive, professional and helpful with any questions I have. They also added new AI features recently which has been great for our staff to ask questions and get answers quickly. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I am not a huge fan of the reporting section and wish they would make it easier to create custom reports. They did offer to walk me through this section more and get more training, I just don't find the interface very intuitive. Review collected by and hosted on G2.com.

Maddy L.
ML
HR Manager
Mid-Market (51-1000 emp.)
"Trinet Streamlines Time Tracking and Payroll Processing"
4.5/5
What do you like best about TriNet?

Time & Attendance platform makes it easier to track hourly employees and the seamless upload to the payroll platform cuts down on my hours of processing payroll. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

We have experienced issues with how Trinet calculates hourly rate for salaried employees. Instead of taking an annualized hourly rate (salary divided by 2080) they calculate by dividing salary by days in the payroll. That calculation only works if you are on a bi-weekly or once a month payroll cycle. We pay semi-monthly, so there are variances in how many days are in each payroll cycle. This impacts the hourly rate and makes it a variable rate as well, which means that PTO hours are valued differently depending on which payroll cycle they land in. Review collected by and hosted on G2.com.

robert M.
RM
Agent
Retail
Mid-Market (51-1000 emp.)
"Streamlined Clocking with User-Friendly Interface"
4/5
What do you like best about TriNet?

I really appreciate TriNet for making it real easy to punch out and do all my professional administration work. I like the punch out feature and clocking in. The user interface is very easy, which I find helpful when clocking in and out, and going to lunch. I also enjoy the calendar feature that shares the paydays, pay periods, and holidays for my company. It helps me know what day is a payday by simply checking the time tab, where it's right there for me. The initial setup was very easy, and I got it on the first try. Plus, TriNet saw the problem of me having to log in on multiple different apps and is a platform where it's all in one, all inclusive, so I don't have to use multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I wish that they offered early wage access, so you can possibly access your wages early. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

We love making it easy to manage your time and administrative tasks all in one place, Robert! We appreciate you taking the time to share your experience.

Jessica M.
JM
QC Analyst III
Mid-Market (51-1000 emp.)
"All My Benefits, 401k, Time Off, and Pay Info in One Convenient Place"
4/5
What do you like best about TriNet?

I do love having access to my health benefits, 401k, time off requests, and salary information all in one program. It saves me time each instance that I'm trying to access one of these tools. Having these features all integrated into one program also saves me from having to remember a separate password for each. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

i feel like the benefits side by side comparison is overwhelming and doesn't provide enough support in helping to choose the appropriate health benefits. I feel like benefits enrollment should provide a survey that once answered by employees, provides the best benefit suggestions for each employee. Review collected by and hosted on G2.com.

Rose K.
RK
Clinical Office Administrative Assistant
Mid-Market (51-1000 emp.)
"TriNet Makes Timesheets, Payroll, and Benefits Management Effortless"
5/5
What do you like best about TriNet?

I’ve had a great experience using TriNet. The platform is very user-friendly and easy to navigate, especially when it comes to managing timesheets and accessing employee information. Everything is organized clearly, making it simple to find exactly what I need without wasting time searching through multiple pages. Submitting and reviewing timesheets is quick and straightforward, and I appreciate how accessible important employee details, payroll information, and HR resources are within the system. The layout feels intuitive, even for users who may not be very tech-savvy. One of the standout features of TriNet is the excellent benefits and perks it offers. From healthcare options to employee support resources, the platform provides valuable tools that make managing work and personal benefits much easier. Overall, TriNet delivers a smooth, efficient, and reliable experience that helps simplify day-to-day HR and employee management tasks. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I honestly can't think of anything I dislike about it. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how easy it is to use our platform, Rose! We love making it reliable and easy to find what you need, and offering added perks for our clients and their employees.