Support: Support from the RWS team during the onboarding process was all inclusive. Continuing customer support is outstanding (I will cover this more thoroughly). UI/UX: I can quickly drag and drop source and reference files. Customizable: The RWS team set up unique workflows for specific lines of business, taking advantage of different glossaries and translation memories. AI and Integrations: AI integration is increasing our ROI. Review collected by and hosted on G2.com.

I really appreciate the statistical data on the dashboard, especially the cost savings resulting from translation memories. I would also appreciate seeing additional cost-savings data from AI integrations. Review collected by and hosted on G2.com.

It‘s a comprehensive platform and ecosystem that lets us keep pace with the fundamental changes facing our industry right now. Review collected by and hosted on G2.com.

Price is an issue (but this is par for the course, I suppose). I wish developers would seek more user review regarding some decisions affecting functionality. Review collected by and hosted on G2.com.

Trados is a very efficient tool. Match recognition and autopopulation make the work very practical. It's not the easiest tool to use, but once you get used to it, the linguist's output surpasses that of other cat tools. Review collected by and hosted on G2.com.

It has a steep learning curve and could benefit from having find and replace tools across files. Review collected by and hosted on G2.com.

The best part is the segment-level review — comments are attached directly to the text and I can edit the translation in the same place, which makes reviews much clearer and faster. The web-based interface is responsive on any device and handles large files smoothly. AI suggestions and terminology checks also help catch issues early and improve consistency. Review collected by and hosted on G2.com.

The main drawback is that offline review is not possible since bilingual files cannot be downloaded, so reviewers must stay online all the time. For teams with unstable internet this can be difficult. There is also a learning curve for users coming from older RWS workflows, and some advanced settings feel a bit complex at first. Review collected by and hosted on G2.com.

Comprehensive feature set that supports complex and high volume localization programs

Stable and predictable behavior in enterprise environments

Broad support for file formats used across software, documentation, and content workflows

Strong alignment with governance driven operating models and centralized ownership

When supported by experienced administrators and well defined processes, Trados performs reliably at scale. Review collected by and hosted on G2.com.

User access and permissions are tightly controlled, which supports governance but can slow collaboration and onboarding when flexibility is needed.

The user experience favors experienced users. New or occasional contributors may face a steeper learning curve and reduced workflow discoverability.

Adoption of newer capabilities such as MCP style extensibility, API first workflows, and AI native integrations has been slower compared to newer platforms.

String level intelligence for software UI localization could be stronger. More robust string ID matching and reuse would improve change tracking and consistency in continuous delivery environments.

Overall, the trade off between control and usability is the primary area teams should evaluate upfront. Review collected by and hosted on G2.com.

Trados Studio remains a powerful tool for managing translation memories and termbases, and it offers strong quality-assurance checks that help ensure consistency. I also value the wide adoption of Trados in the industry, which makes it a common requirement for certain clients and agencies. Review collected by and hosted on G2.com.

The user interface feels outdated, similar to older versions of Microsoft Office, which makes navigation less intuitive than it could be. The cloud component is functional but has noticeable resource limitations, and overall it doesn’t provide the same flexibility I’ve seen in more modern platforms. Navigation between projects and files can be cumbersome, sometimes adding extra steps to routine tasks. A significant drawback is that the software is Windows-only, which forces Mac users like me to rely on virtual machines or additional setups just to run it. Review collected by and hosted on G2.com.

Collaboration with colleagues, reporting, workflows Review collected by and hosted on G2.com.

Terminology check and errors, are not clear enough and inaccurate Review collected by and hosted on G2.com.

It’s an industry standard in translation. It streamlines the workflow and helps cut down the time I spend on each project, making the overall process simpler and more efficient. Review collected by and hosted on G2.com.

The pricing can feel expensive, especially when I don’t have many projects in hand. Review collected by and hosted on G2.com.

Excellent plugins, excellent UI, excellent customisation options, this app has everything I need to work on a daily basis. It also seamlessly integrates machine translation APIs like DeepL's and the forums & support are reactive and very helpful. It's just easy to use, powerful and reactive, cannot ask for much more! Review collected by and hosted on G2.com.

Honestly it's hard to find cons about this app, it's really brilliant. Some bugs are to be expected (read/write errors, switching up files too fast sometimes leads to crashes, but those are so few and far between, especially considering how much time I spend on it, that I can't really complain. Review collected by and hosted on G2.com.

The best of SDL Translation Management System is Memory. Review collected by and hosted on G2.com.

So far i don't have any dislike after some more experience i may find. Review collected by and hosted on G2.com.