its very convenient and I save a lot of time with scanning receipts through my phone instead of uploading it on web. saves a lot of steps. It was easy to set up as well. Its the easiest platform I have ever worked on Review collected by and hosted on G2.com.

Nothing that I have found yet. its very easy to use. Review collected by and hosted on G2.com.

What I like best about Tipalti is the level of automation it has brought to our AP process. We moved from manual payments to fully auto-synced payments, which has significantly improved efficiency and reduced manual effort. Vendor master data is also much more accurate now that suppliers can self-onboard and maintain their own information. As a result, duplicate payments have dropped to almost zero, giving us much greater confidence in our payment process. Review collected by and hosted on G2.com.

One area that could be improved is the synchronization between the ERP and Tipalti. Payments made outside of Tipalti don't sync back from our ERP, which causes the aging report in Tipalti to differ from our actual AP aging. To keep both systems aligned, we have to manually apply those payments, which is time-consuming.

I also still encounter sync errors that require manual intervention, and I would love to see more flexibility in approval workflows, such as the ability to configure approvers at the vendor level. That would make it much easier to support different business scenarios without creating complex workarounds. Review collected by and hosted on G2.com.

The AP Workflow is great. It covers everything from collecting invoices via email, to submitting an invoice and adjusting approvers, and finally providing remittance to the payee. The flow is very straightforward and easy to follow, even for non-finance users. Review collected by and hosted on G2.com.

It would be very helpful to have a clearer, more detailed view of payments and each stage in the payment process. Right now, the estimated funds delivery date is only available for newly submitted payments; it should be accessible at any time so I can check it whenever I need to.

Also, the AI reporting needs improvement. It handles scheduled reports well, but it claims it can work with pre-existing reports and it doesn’t. I’m trying to get a standard bill details report, but instead it creates its own variation. Review collected by and hosted on G2.com.

One of the things I like most about Tipalti is how it gives us greater control over the transactions processed through Accounts Payable. We can access detailed information for each document, including its full history and traceability, which helps us maintain data accuracy and integrity. This level of visibility is extremely helpful, especially when facing more rigorous audit processes. Review collected by and hosted on G2.com.

One disadvantage is that I believe Tipalti could benefit from implementing additional modules focused on better inventory management and control. This could help improve the overall process by creating a more efficient flow between invoices and purchase orders. Review collected by and hosted on G2.com.

What we appreciate most about Tipalti is how much it simplifies our payment processes. Raise handles a significant volume of payments, and Tipalti makes that volume manageable by centralizing everything in one place. Features like the payment ID and reference code have been useful in tracking payments for audit purposes. Being able to bulk upload payments via CSV and sync directly with Salesforce saves us substantial time and manual effort. It has also been valuable to drill into specific rejection reasons and troubleshoot payment issues quickly. Another standout is customer support. The Tipalti team is responsive, collaborative, and consistent with follow-up. Review collected by and hosted on G2.com.

While Tipalti has been a strong tool overall, there are areas where the experience could be more streamlined. We have experienced challenges with batch IDs during bulk uploads, and we would value greater visibility into payment rejection statuses directly. Our international payees have also faced challenges with the mobile experience due to the iframe configuration we use with Tipalti. That said, the Tipalti product team has been responsive and collaborative in helping us work through these issues. Finally, we would value greater urgency and clearer expectation-setting when issues are critical. The recent inability to sync batch IDs is a good example — while the issue was resolved before our large payment batches, we would benefit from a more defined escalation path and more frequent check-in points so we can plan with confidence. Review collected by and hosted on G2.com.

What I like most about Tipalti is how much it has simplified and organized our processes. The vendor portal is a huge help – vendors can manage their own banking details and submit tax forms, reducing our team's administrative burden and the errors caused by manual updates. The ability to implement controls like TIN verification and approval workflows has also made our processes much tighter and more secure. Features like email approvals for bills are super convenient and save a lot of time. Being able to handle multiple entities and manage AP across them in a single system has been another big positive for us.

Tipalti has also enabled us to process invoices faster and keep payments on time, which keeps our vendors happy. Having everything integrated seamlessly with NetSuite made the transition easier, and it’s been great to have both AP automation and mass payout capabilities in one solution. It’s not perfect – there are some limitations with reporting – but overall, it’s been a huge improvement for our workflows. Review collected by and hosted on G2.com.

One area where Tipalti could continue to improve is in reporting and visibility into invoice activity, as well as team-level tracking. We’ve also found that some tax form updates require additional support. While these haven’t been major blockers, enhanced self-service capabilities would make the experience even smoother. Review collected by and hosted on G2.com.

The biggest upside Tipalti has offered is its standard OCR service. Having bills automatically read and coded has allowed our AP team to maintain our current headcount while more than doubling the number of bills processed. Beyond that, Tipalti Card and Tipalti Expenses have also been very helpful in automating some of our previously manual workflows. Review collected by and hosted on G2.com.

We ultimately chose Tipalti because it lets us make prepayments to certain vendors, which essentially creates a “wallet” of funds that can be applied against specific purchase orders. This is very helpful, but Tipalti also effectively “locks” the purchase order coming from our ERP (NetSuite). Once a prepayment is made on a PO, the Tipalti system only allows those funds to be applied to bills tied to that same PO. If the PO changes, some manual accounting is required to correct things on the Tipalti side—for example, moving any unused prepayment funds to the right place. Review collected by and hosted on G2.com.

What I really like about Tipalti is how smooth and efficient things run overall. Setting up payees and processing payments has been straightforward, especially compared to what we dealt with before. One of the features I value most is the way payees can now navigate the payment and tax forms easily—early on, there were some challenges, but the improvements over time, like tweaks to the UI and helpful options for tax form mismatches, have made a big difference.

The customer support is also a huge upside. Whether it’s the quick resolution of issues or helping us with unique requests, the team has been reliable. It’s also great that they pay attention to feedback for potential improvements. Overall, the system is reliable, intuitive, and backed by a team that really wants to help, which makes our job much easier. Review collected by and hosted on G2.com.

One area where there could be further enhancement in Tipalti is the ability to cancel a previously approved distribution. In a situation where we needed to make corrections, the process ultimately worked, but it felt somewhat time-sensitive and could be more streamlined. A more intuitive way to cancel and reprocess distributions would improve efficiency in these cases. Review collected by and hosted on G2.com.

What I like most about Tipalti is how seamlessly it integrates with NetSuite and simplifies our invoice processing workflows. Having invoices automatically pulled in as PDFs and extracting invoice details during upload has significantly reduced manual entry and improved efficiency for our finance team.

The approval workflows are also straightonward to manage, and features like reassigning approvers when someone is out of office make day-to-day operations much smoother. Small workflow improvements like that have made a noticeable impact for our team.

Customer support has also been consistently responsive and helpful, whether troubleshooting sync issues or helping resolve failed invoice scenarios. We’ve especially appreciated the ability for approvers to review and approve invoices directly from email, which helps keep approvals moving quickly without requiring additional logins.

Overall, Tipalti has improved visibility into invoice processing and approvals while helping us manage high invoice volumes more efficiently. Review collected by and hosted on G2.com.

One area that could be improved is filtering and coding flexibility across departments within subsidiaries. With a large number of department and entity combinations, having more granular filtering controls would help simplify workflows and reduce the risk of coding errors.

The pending review section could also be more customizable. While the available filters are useful, being able to save preferred views or frequently used filter settings would make navigating large invoice volumes more efficient for our team.

The inability to see a full audit trail on the bill submission side has caused some training challenges as we cannot pinpoint the coder in real time. However, Tipalti team has created a custom report to assist with this system restriction.

That said, these are mostly workflow optimization opportunities, and the platform overall has been very effective for managing our AP processes. Review collected by and hosted on G2.com.

What I like best about Tipalti is how it centralizes the entire royalty payment process in one platform. From artist onboarding and multi-currency payments to batch processing and reporting, it automates time-consuming tasks, improves accuracy, and gives us clear visibility into every stage of the payment workflow. Review collected by and hosted on G2.com.

One area for improvement would be the ability to make controlled edits to a payment batch after it has been uploaded. In royalty processing, occasional last-minute changes are unavoidable, so having an edit option before final submission would make the workflow even more efficient. Other than that, the platform has met our needs very well. Review collected by and hosted on G2.com.