I really like that you can always correct any mistakes with a few clicks. Review collected by and hosted on G2.com.

Sometimes it takes a little while for it to load. Review collected by and hosted on G2.com.

Very effective search and reporting functions. Review collected by and hosted on G2.com.

The general layout can be a bit confusing. Review collected by and hosted on G2.com.

I like that it was able to help us track our members. Review collected by and hosted on G2.com.

I don’t like that we weren’t able to attach a lot of information to each person. This made it difficult to track communication. Review collected by and hosted on G2.com.

I have been using personify since I started with my organization. We are a membership-based company, and use personify to keep track of members which personify calls "customers." Personify is standard and very easy to use. Looking up members/customers is efficient and fast. I like that you can search for specific people via partial name, phone or zip code etc. It also shows their whole membership profile, anything they recently bought, or signed up for etc. There are many reports you can download for data purposes. I love how you can export reports in pdf and email them to yourself and others. Very useful! The membership portion is very thorough, depending on your needs as a company it is fairly customizable Review collected by and hosted on G2.com.

Some things can be quite tedious when using personify. You can only see one customer at a time, and making changes sometimes takes multiple tasks. I've noticed that the system can sometimes lag and depending how many people are using it, it may go very slow. Review collected by and hosted on G2.com.

When the program is working, I can access information about our members and view a complete history. Review collected by and hosted on G2.com.

There are so many bugs that I'm not even sure where to begin. I can rarely get my work done without this program crashing at least 3-4 times. Also, I don't think the program is intuitive. Review collected by and hosted on G2.com.

It tracks our customer data. We can also customize user views. Review collected by and hosted on G2.com.

No web-based access. Very difficult to generate new types of reports. Constant customization has turned it into a monster that we can't reel back in. Review collected by and hosted on G2.com.

Ability to store all information in one program. Review collected by and hosted on G2.com.

Seems that it is very slow, especially on logging in. Review collected by and hosted on G2.com.