threatER Reviews (37)

Reviews

threatER Reviews (37)

4.8
37 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and effective protection against cyber threats, highlighting its intuitive interface and straightforward setup process. Many appreciate the hands-off management it offers once configured, allowing for minimal manual intervention. A common limitation noted is the occasional overzealous blocking of legitimate sites, which requires users to manually whitelist certain IPs.

Pros & Cons

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MT
Michael T.
Security Analyst
Enterprise (> 1000 emp.)
"Easy Setup, Effective Threat Blocking, and Insightful Reporting"
5/5
What do you like best about threatER?

It does what it says. It's a great first line of defense for blocking known threats using IP lists that you are subscribed to or created by you. Sometimes sites get added to lists by mistake blocking your legitimate traffic, but setting up your own list to whitelist is incredibly easy and changes take effect almost immediately. The reports were a great way for us to figure out where most of the malicious traffic targeting us comes from. The interface is easy to use and navigate. Probably one of the easiest initial setups we've had. Review collected by and hosted on G2.com.

What do you dislike about threatER?

When legitimate traffic is blocked the user only sees a page failed to load. We then use the logs to search from blocks coming from their IP to sometimes get the correct IP for whitelisting. This is usually only a problem because lists will sometimes add legitimate sites to their lists for what ever reason, so the root cause isn't threater's fault, but it would be nice if it gave the user more information when it was the source of blocking traffic as it isn't always the cause. Review collected by and hosted on G2.com.

GV
Greg V.
Security Principal Lead
Enterprise (> 1000 emp.)
"Highly Effective at Blocking Malicious Traffic Before It Reaches Your Network"
5/5
What do you like best about threatER?

I’ve been very happy with threatER. It has been extremely effective at stopping malicious traffic from various countries before it ever reaches our environment. Since implementing it, over 99% of incoming traffic has been blocked, which in our case is a positive indicator because it was all unwanted or malicious traffic. It has significantly reduced noise and potential attack surface. Review collected by and hosted on G2.com.

What do you dislike about threatER?

I don’t have many complaints about threatER itself. The only issue I’ve encountered relates more to the threat intelligence feeds included with the subscription. Occasionally, a feed will update and begin blocking traffic unexpectedly. While this isn’t really a problem with threatER as a platform, it can still create operational issues that require investigation and adjustment. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Flexible, High-Performance ThreatER with Seamless API Integrations and Top-Notch Support"
4.5/5
What do you like best about threatER?

ThreatER has a lot of different features that are worthy of comment and narrowing it down to a single one is a bit of a challenge. However, I think the feature I like the most is that I can "set it and forget it", but at the same time, I can go back in and make adjustments on the fly. This makes the product very flexible and intuitive. Also, the API integrations were very useful. I wrote some custom software that integrated my SEIM product emails into an actionable ThreatER block, thereby automating a very tedious process. The product performs at a high capacity, so I can't say that I was ever able to detect any network lag or latency that was directly attributable to the ThreatER appliances. Pricing... well, that's a bit different. It's not for the faint of heart, but it's still worth the investment compared to the cost of mitigating a preventable breach. ThreatER Support was flawlessly executed--I always received top-notch support whenever I needed it. Regarding AI, I was not really aware of anything of that nature so if it was running behind the scenes, it was truly transparent and did not clearly interact with me in a noticeable manner. Review collected by and hosted on G2.com.

What do you dislike about threatER?

Cost is a downside... especially when we were transitioning to a different product and missed the notification window. There was absolutely no mercy shown to us and even though we are now NOT using the appliances, we are still required to pay for the service for another year--no grace. No mercy. No options. That experience has absolutely poisoned my perception of the company--not the product, but the company itself. Review collected by and hosted on G2.com.

Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Efficient Network Protection with Minimal Maintenance"
4.5/5
What do you like best about threatER?

I like Threater for its ease of use and straightforward administration. The setup was very easy and straightforward too. I appreciate that it automatically adds suspected malicious sites and IP addresses to block lists, which significantly reduces the overhead work for us. Once everything is configured, it's basically a hands-off approach, requiring little administration, allowing us to focus our time and attention elsewhere. Review collected by and hosted on G2.com.

What do you dislike about threatER?

Occasionally, legitimate sites are added to block lists, which requires manual intervention to resolve the issue. Review collected by and hosted on G2.com.

Response from Courtney Brady of threatER

Thank you for the review and we appreciate the feedback.

We are aware of unintended blocks occurring and know it almost always happens in the cloud where a specific website shares an IP with thousands of others. We do our best to mitigate and quickly respond with additional threat intel so that it doesn't happen with that site again.

Here is some additional information if that happens again: https://support.threatblockr.com/hc/en-us/articles/4407480803092.

Thank you again for being a trusted ThreatBlockr customer!

See how threatER improved
Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Easy-to-Use Interface with Fast Whitelisting and Clear Block Visibility"
4/5
What do you like best about threatER?

Easy to use interface and love the ability to easily see if a url/domain or IP address is blocked. If it is block, it is easy to create a whitelist rule and the changes take effect quickly within seconds to minutes at most. Customer support has always been great, and our account rep Julia has been very helpful by doing her quarterly check-ins. Review collected by and hosted on G2.com.

What do you dislike about threatER?

The only issue or dislike that comes to mind is when we have seen blocks to legitimate webistes due to having a bad blocklist. This issue only occurred a couple of times, but it did cause a lot of issues for us and our users not being able to access their websites. Review collected by and hosted on G2.com.

Response from Courtney Brady of threatER

We really appreciate the feedback and we are always looking to make improvements to our whitelist capabilities. Your input helps us improve, and we’re grateful you shared it.

"Effortless Integration with Unmatched Threat Blocking"
5/5
What do you like best about threatER?

I like Threater because it's easy to use and the integration is seamless, provided that the client allows us to place the hardware Enforcer in line with their Internet links. I appreciate that it logs every traffic flow, allowing us to produce analytics which inform active threat or tactical threat blocking. The initial setup process is quite easy too; we just deploy the policies and the client plugs it in, with everything managed through the central cloud-based management platform. Review collected by and hosted on G2.com.

What do you dislike about threatER?

It's deployment is limited to on-Prem, AWS, Azure, and Google's Cloud platform. We are unable to deploy it on other cloud platforms. Review collected by and hosted on G2.com.

MO
Michael O.
ICT manager for infrastructure
Mid-Market (51-1000 emp.)
"Easy Site Blacklisting and Whitelisting with threatER"
5/5
What do you like best about threatER?

Easy to blacklist new sites or whitelist when requested. Review collected by and hosted on G2.com.

What do you dislike about threatER?

I have no dislikes about threatER. It works as it should and filters out the garbage. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy Setup and Immediate Bad-Traffic Blocking"
4.5/5
What do you like best about threatER?

It was easy to set up, and it started blocking bad traffic right away. Review collected by and hosted on G2.com.

What do you dislike about threatER?

When there’s a lot of traffic, it can be hard to tell exactly what’s being blocked, or why it’s being blocked. Review collected by and hosted on G2.com.

RQ
Richard Q.
Mid-Market (51-1000 emp.)
"Exceptional Security with Ease of Use"
5/5
What do you like best about threatER?

I like the support provided today and the ongoing technical support, as it makes things run smoothly. The ease of use and navigation of the Threater web portal is also something I really appreciate. These aspects help streamline the process and make it easier to understand. It's overall easy to use and understand. Additionally, the initial setup was very easy, which was a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about threatER?

The product is great. No dislikes Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
EM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"Easy-to-Use UI, Reliable Updates, and Outstanding Account Support"
5/5
What do you like best about threatER?

The product offers a range of subscription lists, and the UI is easy to use. Updates when patches are released are quick and reliable. Our Account representative is very knowledgeable, friendly, and attentive to our needs, and works closely with us to continually improve our security posture. Review collected by and hosted on G2.com.

What do you dislike about threatER?

Wish the log retention were more robust. Review collected by and hosted on G2.com.