G2

Jacqueline M.

Social Media Marketing Manager

Marketing and Advertising

Enterprise (> 1000 emp.)

6/24/2025

"Talkwalker is a social listening superhero"

5/5

What do you like best about Lumen by Talkwalker?

Talkwalker helps our brand monitor trending topics and mentions across the web. Our social media team is able to quickly and seamlessly pull reports, look at dashboards, and keep informed. Review collected by and hosted on G2.com.

What do you dislike about Lumen by Talkwalker?

It's not the easiest platform to learn how to use, and it could be prettier/more user-friendly. Review collected by and hosted on G2.com.

What problems is Lumen by Talkwalker solving and how is that benefiting you?

Talkwalker is our hub for social media listening. Instead of manually pulling mentions from the web and social, Talkwalker serves as a one-stop-shop for our social media listening efforts and has revolutionized the way we can report listening results to our executive team. Talkwalker has helped our organization make informed decisions. Review collected by and hosted on G2.com.