I like how TailorTalk really helps cut down our time and effort required to qualify a large number of leads, which allows our team to focus on leads with high intent. The AI is really good and very fast at learning. I also appreciate that TailorTalk has helped us do some API integrations with other software. The initial setup was very easy, and the team provided a small training. There was a knowledge base we filled in, along with some other knowledge sources, and it was fairly easy to improve over time. Review collected by and hosted on G2.com.

I think some more CRM capabilities could be brought in so we can sort of manage leads. If we can have integrations with telephony. Review collected by and hosted on G2.com.

I use TailorTalk regularly now and it's been a smooth experience. The interface is clean and easy to navigate. I find the bot replies to be good, and the overall technical setup is very user-friendly and easy to use. I particularly like the technical bot setup part, which helps me create a bot with some rules and regulations much easier than other platforms. TailorTalk is budget-friendly and features AI, which is great for us. The initial setup was very easy too. Review collected by and hosted on G2.com.

It doesn't have an option to message a new number from our end, and sharing photos and tagging a particular message is not present. If it can be more aligned with WhatsApp then it would be great. Review collected by and hosted on G2.com.

I like that TailorTalk has a very proactive team and a good product. The support from TailorTalk is quite quick and to the point, which means for me there's very little downtime. The initial setup was pretty easy, and the team handled it well. Review collected by and hosted on G2.com.

Well, they can continue to add more features on TailorTalk. But apart from that, it's really fine. I mean, I just expect them to work and meet expectations. Review collected by and hosted on G2.com.

It helped me to offload most of the consultation work that we did manually to an automated systems that is fed through three different channels - WhatsApp Business, Instagram and a ChatBot from the website. The setup phase was relatively easy. It took us less than 24 hours to get it working. The support team was very helpful and responsive Review collected by and hosted on G2.com.

Certainly there are areas to improve and I see how the TailorTalk team is countinuing to refine and make improvements to their products. At this stage, it's still early for me to make a judgement. So far, we have only boosted our productivity by using the product.

I think one additional feature that would have helped is a CRM-like system where you have more freedom to manage customers post-sales. Review collected by and hosted on G2.com.

The bot captures everything we need before a lead reaches a human - name, city, the legal category, how urgent the matter is, and whether they have spoken to anyone before. Review collected by and hosted on G2.com.

No dislikes really. It is way better than old gen whatsapp senders Review collected by and hosted on G2.com.

I find TailorTalk's interface and dashboard accessibility really convenient, allowing me to refer to reports and chats easily. I also appreciate the ability to make quick ad-hoc changes. TailorTalk helps me pull complex understanding of user journey flow and check lead intentions based on metrics specific to my business. The initial setup of TailorTalk was very easy, which I really liked. Review collected by and hosted on G2.com.

I think TailorTalk could improve by integrating offline data to enhance signaling and adding the ability to run ads directly through the dashboard. Review collected by and hosted on G2.com.

A reliable solution for improving customer engagement and automating conversations. The onboarding process was smooth and the experience has been excellent. Review collected by and hosted on G2.com.

It is a useful platform with good automation features, but the initial setup and customization can take some time to understand. Once configured, it works quite well. Review collected by and hosted on G2.com.

How effortlessly it simplifies my work. Things that used to take hours of my time are now automated. The platform makes my everyday tasks, especially talking to leads, smoother, more organised, and less stressful. Review collected by and hosted on G2.com.

Honestly, there’s nothing to dislike about TailorTalk so far. The team is incredibly helpful. Whenever something comes up, Shiva and Apekshit from the team are quick to find a resolution. Review collected by and hosted on G2.com.

Super-fast response, with a solution for every challenge. Review collected by and hosted on G2.com.

There’s really nothing to dislike. It saved us a lot of time and hassle, and it helped us prioritize what mattered most. Review collected by and hosted on G2.com.

Highly Responsive Team

Seamless product experience

Highly Customisable as per customer's requirement

The integration with whatsapp worked really well Review collected by and hosted on G2.com.

nothing, our entire experience with tailortalk was extremely smooth Review collected by and hosted on G2.com.