Tabs3 Software Reviews (104)

Reviews

Tabs3 Software Reviews (104)

4.4
104 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and excellent customer support, making it a reliable choice for law firms. Many appreciate how it integrates various functions, allowing for efficient billing and time management. However, some users note that the interface can feel dated, which may affect the overall user experience.

Pros & Cons

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DT
Deb T.
Small-Business (50 or fewer emp.)
"Essential for Law Firms, Great for Billing"
5/5
What do you like best about Tabs3 Software?

I love the Matter Manager because it has all the info I need quickly with toggles to get me where I need to be quickly. It's definitely my favorite feature. For a small to medium firm, I would highly recommend Tabs3 Software --I would rate it a 10. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

I don't like the Client Information section when we have clients with the same name. For instance, if my client is Jane Doe, but I have a totally different client with that same name, when I go to add the address or email address, it pulls up all instances of Jane Doe and automatically makes changes across the board. I don't want things to change 'automatically;' I'd like the option to decline that feature. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Deb, thank you for your comment. We’ve found Matter Manager to be a great tool for users – keeping everything about a matter displayed for easy reference and providing action tools centric to that matter – all from the same screen! We are glad that you are experiencing that too.

Regarding the “automatic” change to contact information you are experiencing, the trick is to ensure that unique contact records (i.e., unique Contact ID values) are being created for each same-named contact. This prevents any edits from “snowballing” across the other records that use that same-named contact. If you would like to discuss this further, our Support Team would be happy to assist you. Their contact information is (402) 419-2210 and their hours are 8:00 a.m - 5:00 p.m. Central.

Thanks again for your stellar recommendation of our software to others!

Brian L.
BL
Brian L.
Small-Business (50 or fewer emp.)
"User-Friendly and Effective for Fiduciary Accounting"
4/5
What do you like best about Tabs3 Software?

I think the dashboard is particularly user-friendly. I'm not a particularly tech-savvy person, so anything really complicated was not gonna work. This is very straightforward for the purposes that I need to use it for. I found the setup to be quite straightforward, and I was able to do most of it myself. Not being a very tech-savvy person, that was pretty great. The team was also very helpful and walked me through everything I needed. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

I haven't used it long enough to have a dislike. It seems pretty good! Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Brian, thank you for sharing your experiences! We're excited to hear that the Tabs3 dashboard has been straightforward, easy to set up, and that it's playing such an essential role in helping you monitor and maintain the fiduciary accounts for your trusts. Thanks again!

JD
Jessica D.
Partner
Law Practice
Mid-Market (51-1000 emp.)
"Essential Software for Efficient Legal Billing"
5/5
What do you like best about Tabs3 Software?

I like the font and honestly, the big bubbles in Tabs3 Software. I appreciate how there are various ways to get to the same result, which I think is super user-friendly. I love that I can see my hours by month, day, or client. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

I think for new users, it could have a little customer service representative button that connects you to a live person because I just wanted to know a couple things instead of having a call. The AI prompts were too vague on the chat category. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Jessica, thank you for your review! We are glad that the software is a beneficial tool for your firm’s needs and appreciate your trust. I have taken note of your suggestion for a link to our Customer Support Team via a button as well. Thanks again!

CN
Carli N.
Office Manager
Small-Business (50 or fewer emp.)
"Tabs3: Easy to Navigate and Packed with Essential Tools"
4.5/5
What do you like best about Tabs3 Software?

Tabs3 is easy to navigate and provides us with the tools and resources we need to function effectively as a business. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

The user interface looks a bit dated, especially the toolbar. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Carli, thank you for your review! It’s awesome to see that the software is providing a positive billing experience for your staff. If you have specific interface requests, such as updates for the toolbar or other software elements, we’d love to hear them. Email our development team at wishlist@tabs3.com. Thanks again!

Jay C., Solutions Engineer

Tracy M.
TM
Tracy M.
Accounts Manager
Mid-Market (51-1000 emp.)
"Reliable and Easy to Use With Fantastic Customer Service"
4/5
What do you like best about Tabs3 Software?

The program is reliable and easy to use. The customer service availability is fantastic and always able to answer any questions or issues. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

The cloud version is very pricey. Over the years, there have been a few features I would have liked to see updated, but those improvements never came to fruition. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Tracy, thank you for sharing such thoughtful feedback. It’s wonderful to hear that Tabs3's reliability, ease of use, and customer service have made a real difference for your firm's billing and recordkeeping. We appreciate when firms ask about pricing, so please reach out to your Customer Success representative for a discussion about current promotions. Thanks again for your comments!

Jay C., Solutions Engineer

AB
Amy B.
Bookkeeper
Small-Business (50 or fewer emp.)
"Bookkeeper"
5/5
What do you like best about Tabs3 Software?

The work flow is perfect. It is easy to use and understand Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

It is very expensive, especially to have a license for the lawyers who do not use it. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Amy, we appreciate your spending time to submit a review! The flexibility of the programs is one of our best aspects, so we appreciate that you find that flexibility useful too! Keep in mind that users can be excluded from performing certain tasks, such as processing finals, by adjusting access profiles. If you would like to discuss this process further, please reach out to our Support staff – they would be happy to work with you!

See how Tabs3 Software improved
Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Intuitive, Customizable Software Backed by Great Support"
4.5/5
What do you like best about Tabs3 Software?

The software is intuitive and easy to use with many customizable options. The support staff is great as well. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

I would like the software to have options that are tailored to dealing with insurance billing. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Thank you for your review regarding Tabs3’s ease of use, customization, and excellent support that you’ve been provided. We are excited that your firm is part of the Tabs3 family. If you have any specific ideas about how to improve insurance billing functionality, our development team wants to hear from you. Please email your thoughts and suggestions to wishlist@tabs3.com. Thanks again!

Jay C., Solutions Engineer

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"One of the most user-friendly billing programs"
5/5
What do you like best about Tabs3 Software?

I have used many many billing programs in the past 30 years, and Tabs is definitely one of the best. The ease of use, the information that you can obtain just from a quick tap of a key, and the help you can receive make it a very user-friendly program. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

I do not have a downside at this point in time. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Thank you for the positive feedback. The fact that you have tried many billing programs over the years and found ours to be the best is fantastic to hear. Thanks again!

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Exceptional Customer Support and Scalable Reporting That’s Invaluable"
5/5
What do you like best about Tabs3 Software?

Customer Support continues to exceed that of any other software program I use. The program scales easily from 3 timekeepers to 200+. The Receipt Allocation Report, which shows time billed and receipts received by timekeeper, is invaluable. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

Layout in billing portion is somewhat confusing. Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

Thank you for your kind words about the report functionality, superior level of support, and recognized scalability of the software. If you have any suggestions on how to adjust the statement layout to make it less confusing, we would love to hear from you by sending your ideas to wishlist@tabs3.com. Thanks again!

Jay C., Solutions Engineer

George M.
GM
George M.
managing partner
Small-Business (50 or fewer emp.)
"Easy Setup and Excellent Support"
5/5
What do you like best about Tabs3 Software?

Easy to set up and implement, and the support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Tabs3 Software?

costs of tabs3 cloud is too high for a small firm like mine Review collected by and hosted on G2.com.

Response from Jay Crosier of Tabs3 Software

George, we appreciate you taking the time to tell us about the easy configuration and use of the software as well as the high level of support that you receive. Thank you for your review!

Jay C., Solutions Engineer