G2

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

1/20/2022

"Problematic - better options out there"

1/5

What do you like best about SutiExpense?

There is not much I like about Suti but I guess the best thing about it is that there is an app, though I do not use it and prefer to use the web version. It allows you to connect directly to your credit card provider to import transactions, though the connection frequently does not work. Suti is one of the cheaper options out there for expense reporting. Review collected by and hosted on G2.com.

What do you dislike about SutiExpense?

The platform is not user-friendly. The connection to our credit card provider frequently gets messed up and I have to reconnect each month in order to import my transactions. I am not able to add transactions directly to the website without importing them first, which, as I've already mentioned, is problematic. The way our expense accounts are set up does not lend itself well to Suti, though they did work with us to set it up as best as possible. Review collected by and hosted on G2.com.

What problems is SutiExpense solving and how is that benefiting you?

Most of our users are losing their credit card integration connection and have questions each month for how to import their transactions. Our financial administrator frequently spends time each month working on other employee's reports that they should be doing themselves but they have so many problems that they are not able to complete their reports without her help. Reporting is not great. It is hard to run a report across multiple users to get an overall view of our expenses. I'm sure there is functionality in the software to run these kinds of reports but it is not intuitive for how to do them.

The benefits have been a cost-effective way to move to electronic expense reporting, allowing us to cut down on printed reports. We like being able to go back and look at electronic expense reports rather than digging through the file room. Review collected by and hosted on G2.com.