First off, I was super happy to have a representative of SureCam consistently checking in with me and my concerns with signing on to a new company, especially with how many questions I had about every little thing - Destiny was a tremendous help, kept me in the loop for almost a full YEAR before our company finally decided to sign on. She showed polite and warm persistence, never felt any pressure from her and she was fast to reply, encouraging with support and just a friendly gal. System itself is super easy to use system, user-friendly. Training on the service is offered, however, I did not find it necessary as the entirety of the website is self-explanatory. First time using a dash-cam service but so far everything has been good. Pricing, in comparison to some other vendors, was reasonable. I have not had to connect it to any other system, aside from our emails for the reporting and logging in and no issues there. The AI system seems to be working as expected, picks up harsh breaking, tail gating, speeding, etc. I noticed a bit of a lag in the camera footage, however, I am operating on an ancient computer so that may solely be on my end - there is not really a way I can confirm. The demo showed by Destiny in our presentation to SureCam worked great - I imagine normal computers from this generation are capable of running it smoothly. Now, when I say lag, I mean almost nonexistent. My computer lags almost anything and everything so I doubt it's a SureCam thing. Review collected by and hosted on G2.com.

So far no issues. Support is helpful, cameras and reporting are working as expecting. Review collected by and hosted on G2.com.

I'm happy with our SureCam cameras, particularly the front and driver-facing ones. They've been invaluable in identifying and correcting risky behaviors from our drivers, which has made them more responsible since they know they're being watched and can't use their phones. We haven't had an accident, thankfully, but I'm sure the cameras would be handy if one were to occur. The initial setup was very easy, and I did it myself. Also, Destiny Ruffo was exceptionally helpful in getting everything started, and I'm glad we chose this company. Review collected by and hosted on G2.com.

The only thing I think they could improve is if I wanted to go back and review a specific time frame, that I could be able to do that and not have to request the footage. Review collected by and hosted on G2.com.

The ease and availability of communication with customer support has been the biggest reason why Surecam has been a game charger for us. I was tired of getting in massive queues and then passed around with other companies. With Surecam, you have a dedicated Account Rep who genuinely cares to help you (Shout out to ours Isabella P!!) She is always available and figures out issues the first time. Review collected by and hosted on G2.com.

Our company makes dozens of short trips daily per vehicle. I can’t figure out how to see a “map” of the entire day for one vehicle. It’s fragmented showing each stretch individually per time the truck is turned on and off. Maybe this is a user issue on my end? Review collected by and hosted on G2.com.

I like how SureCam lets us know the whereabouts of our 130 vehicles at any given moment. Our account rep, Brock Wright, is amazing, and the features they've added specifically for our company are really valuable. They've been working on the coaching feature to ensure it works with our company boilerplate. Pricing was a huge factor for us in choosing SureCam, and I appreciate that SureCam provides cameras and telematics in one unit rather than having two devices in each vehicle. The initial setup was very easy; they worked with us to transfer our vehicle info, and the installation of cameras was fairly simple as well. Review collected by and hosted on G2.com.

SureCam all in all is a really good platform with lots of good people but we have been experiencing some unknown trips that I would like to see corrected. I assume it is a network issue or satellite issue. Review collected by and hosted on G2.com.

The cost is very reasonable for smaller fleets like us. In addition, they are always improving service and adding features. Support does a great job at following up. Review collected by and hosted on G2.com.

I wish they had 24/7 support. There have been a few times where we had issues after hours, on holidays or on weekends and support was not available. Review collected by and hosted on G2.com.

We love how detailed the route trips are and how you can specifically request an exact snippet along the route to view if need be. Review collected by and hosted on G2.com.

I wish there was an option to alert me if vehicles are turned on outside of business hours. Review collected by and hosted on G2.com.

If one of our trucks is in an accident, I can now go back to the dash cam footage and see exactly what happened. I can then send it to our insurance company and feel much better about the outcome, instead of relying on a “he said, she said” situation. Review collected by and hosted on G2.com.

Honestly, I haven’t found a single thing I dislike. Review collected by and hosted on G2.com.

I really like having clear video evidence at all times with SureCam, which is so important for monitoring our fleet and improving driver safety. Their customer service is amazing, especially Emily, who always answers all my questions and concerns. The initial setup was very easy and took just a few minutes. Review collected by and hosted on G2.com.

There is nothing at this time that I dislike about SureCam Review collected by and hosted on G2.com.

The customer service experience has been great. Fast responses and very helpful. Review collected by and hosted on G2.com.

Sometimes the signal cuts out on certain vehicles. Review collected by and hosted on G2.com.

Surecam have been awesome!! Whenever ever I need to fix an issue or a problem they was right there ! Camera are awesome and also AI build in with messages! Our account manager Stacy is awesome ! Anytime I have a question, concern or anything she is right there ! I would definitely recommend Surecam!!! Review collected by and hosted on G2.com.

Everything is awesome ! They are coming with new things that is better there service. Review collected by and hosted on G2.com.