Sumtracker Reviews (38)

Reviews

Sumtracker Reviews (38)

4.7
38 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Sumtracker, highlighting its ability to streamline inventory management across multiple platforms. Many appreciate how it simplifies complex tasks like managing bundles and syncing inventory, making daily operations more efficient. However, some users note a desire for improved reporting features and additional functionalities.

Pros & Cons

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Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Works as it should!"
5/5
What do you like best about Sumtracker?

We like a lot of things about Sumtracker, but a couple things that stand out the most is the booked inventory feature, and the inventory history feature. Sumtracker is easy to set up and it just works. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

No downside really, just a few things that we would like for it to have or have better, but these are just minor things. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

Thank you so much for the wonderful feedback. Please let us know anything that will help us make Sumtracker better by writing to us at support@sumtracker.com

Matthew N.
MN
Matthew N.
Small-Business (50 or fewer emp.)
"Works great for our business"
4.5/5
What do you like best about Sumtracker?

Sumtracker is easy to use and it connected with our shopify easy. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

I haven't run into any issues or have any complaints with sumtracker. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

Thanks Matthew for trusting Sumtracker and our team. We are grateful to have you as one of our customers!

AN
Verified User in Retail
Small-Business (50 or fewer emp.)
"Missing crucial options"
3.5/5
What do you like best about Sumtracker?

Bundled inventory and inventory adjusted across multiple marketplaces Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Can olny load 25 items per page. Can't filter 0 items or see what has been sold on the same page that you are looking at what to order. We hoped to eliminate 2 other apps with this but instead still have to use the other 2 and this one now. Review collected by and hosted on G2.com.

DG
Diana G.
Small-Business (50 or fewer emp.)
"Inventory tracker"
3.5/5
What do you like best about Sumtracker?

Getting familiar with Sumtracker and it has been easy to use. Integraded with many Sales channels. Customer service is great got back to me right way. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Haven't used it enough to say there's any dislikes yet. Review collected by and hosted on G2.com.

Response from Sheibban Pervez of Sumtracker

Thank you, Diana, for the great review! We're glad Sumtracker helped you with the supplier SKUs issue and that you found our video tutorial useful. Our aim is to provide solutions that support your business.

PB
Pawan B.
Small-Business (50 or fewer emp.)
"Great Inventory Management tool! Have been using it for 3 years!"
5/5
What do you like best about Sumtracker?

I have 3 online stores. Sumtracker syncs inventory pretty fast to all my stores. And manages my bundles seamlessly. I also use it to create purchase orders and see all my inventory reports. We also love the support! Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Sumtracker should integrate with more channels! Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

Thanks for the review!

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very helpful"
5/5
What do you like best about Sumtracker?

Easy to use. Easy to Implement and Integrate. Good Features. Helpful support. We use it every single day. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

We would prefer to have more filters on reports. This is a little limited at the moment. Review collected by and hosted on G2.com.

Response from Sheibban Pervez of Sumtracker

Thank you for your feedback about wanting more filters on reports. We'll definitely take that into consideration for future updates.

AN
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Best inventory system"
5/5
What do you like best about Sumtracker?

The variety of functionalities it has, including bundles, combining multiple stores into one place, and more Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Not having a forecast option to help predict how much inventory to buy Review collected by and hosted on G2.com.

AN
Verified User in Retail
Small-Business (50 or fewer emp.)
"Support Issue was due to time zone"
5/5
What do you like best about Sumtracker?

It is connedted to Shopify and can be used outside of Shopify. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Chat only support but do not say when you can chat with someone. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Very Positive Experience with Sumtracker"
5/5
What do you like best about Sumtracker?

It's been a very smooth experience integrating our various sales channels with Sumtracker. With the one or two hiccups that we did face, the team was very responsive and were able to address our needs quickly. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Nothing really. If I need to nitpick, I would say the sync logs could be made visible, to make it easy to track inventory changes on the frontend. Review collected by and hosted on G2.com.

JL
Jack L.
Small-Business (50 or fewer emp.)
"The best and smoothest inventory app"
4/5
What do you like best about Sumtracker?

The customer service is amazing and whenever i need to reach out, I get a response instantly. Review collected by and hosted on G2.com.

What do you dislike about Sumtracker?

Not many downsides. Had some troubles at the start naviagting and not much guides or instructions online. Review collected by and hosted on G2.com.

Response from Ankit Goyal of Sumtracker

Thanks so much for the nice review Jack! We appreciate your feedback!