Stripe Connect Reviews (249)

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Stripe Connect Reviews (249)

View 1 Video Reviews
4.3
249 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and seamless integration of Stripe Connect, highlighting its ability to simplify complex payment processes for marketplaces and e-commerce. Many appreciate the robust API and comprehensive documentation, which make it straightforward for developers to implement. However, a common concern is the high fees associated with transactions, which some find challenging to manage.

Pros & Cons

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Kirsten  E.
KE
Kirsten E.
Business Owner
Small-Business (50 or fewer emp.)
"Great payment links, but sudden account shutdowns and indefinite fund holds are a risk"
2/5
What do you like best about Stripe Connect?

The most helpful thing about Stripe Connect is that you can create instant payment links without having to enter an exact amount for the client to pay. You can send the same link to multiple clients and receive payments right away, then have the funds transferred to your bank account in the way you prefer. For example, you can choose to transfer manually, or set it up to be deposited automatically each day at a specific time. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

The most frustrating and least helpful part of Stripe is that they provide suggestions on how to comply with their security measures, but even if you follow them fully and constantly monitor your clients’ payment infrastructure, they can still decide at any time that your way of doing business is too high-risk. Then, out of the blue, they can shut down your account without notice and hold your funds indefinitely. Review collected by and hosted on G2.com.

Verified User in Tobacco
UT
Verified User in Tobacco
Enterprise (> 1000 emp.)
"Feature-Rich and Startup-Friendly, Though Setup Bugs Can Be Confusing"
3.5/5
What do you like best about Stripe Connect?

Ease of use and implementation into a startup project, website or business. Really great for the independent creator and has many functions. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Setup had some bugs and was a bit complicated. Would often have bugs on my home screen and say I was done when I wasn’t, or that I had more setup to do when I wasn’t already done. Minor bugs though. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Stripe Makes Payment Collection Simple and Seamless"
4.5/5
What do you like best about Stripe Connect?

Stripe is one the most useful payment collection tools by far. We connect it to our booking platform so that once a clients clicks on our delivery link, it brings them to the stripe payment option, where they can input their card information or however way they choose to pay. It has made it super easy for us to review and collect payments from our clients simply. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

I don't have any much dislikes about it other than the credit card processing fee that we have to endure per order. It does cut into our revenue so we try to build around that. Review collected by and hosted on G2.com.

Alison M.
AM
Alison M.
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
"Transparent Payment Tracking and Easy Setup with Stripe Connect"
4.5/5
What do you like best about Stripe Connect?

I think the best part of Stripe Connect is the transparency in how payments are tracked, along with how easy it is to use and set up. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

The least helpful part has been dealing with customer service. Sometimes it involves sending a ticket, and other times the setup isn’t very easy for someone who isn’t familiar with the platform. In my case, I accidentally created a business account that I didn’t need, which added to the confusion. Review collected by and hosted on G2.com.

Leigh Anastasia M.
LM
Leigh Anastasia M.
Customer and billing support agent
Computer Games
Mid-Market (51-1000 emp.)
"Effortless Payment Tracking with Flexible Search Options"
5/5
What do you like best about Stripe Connect?

Some payment portals are limited as to what they can find or case sensitive good old stripe will sift through and find based on card details etc so dependable to find payments when dealing with thousands of different payments Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Maybe become more ai friendly like habr a software that makes life wveb easier ro find Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Comprehensive Tax Support, Full API Access, and World-Class Stripe Support"
4.5/5
What do you like best about Stripe Connect?

It helped us move from another vendor who did not have such comprehensive support for different tax jurisdictions. It also offers us full API access to the app, so we can build our SaaS product and not be limited by any other interface.

Stripe Support is world-class, with instant replies. Their AI chat assistant is also on-point with useful data. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Potentially only pricing, which can be a factor when negotiating larger contracts with our clients. Review collected by and hosted on G2.com.

Patricia P.
PP
Patricia P.
CEO and Founder
Computer Software
Small-Business (50 or fewer emp.)
"Comprehensive Billing Engine, Room for Improvement"
4/5
What do you like best about Stripe Connect?

I appreciate that Stripe Connect removes friction without limiting growth. It offers reliability and supports growth, while providing subscription and billing flexibility. The automation features save real time, and the built-in security and compliance features give me peace of mind. I also find the revenue visibility to be clear, and it seamlessly connects with our other corporate tools and platforms. I like its scalability as well. The seamless payments and check-out process, subscription automation, automated invoicing, and real-time revenue reporting are very helpful. The API and interaction ecosystem along with a global payments infrastructure add to its value. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

The fees can add up, particularly for international and cross-border transactions, and ACH and bank transfer options. The billing system is complex and requires configuration. The reporting isn't CFO-ready out of the box. The subscription management UI can feel technical, and dealing with disputes and fraud is often manual. Navigating international compliance can also be nuanced. Review collected by and hosted on G2.com.

Holly  D.
HD
Holly D.
Marketing and Sales Coach
Small-Business (50 or fewer emp.)
"Easy to Use but Data Transfer Issues"
4.5/5
What do you like best about Stripe Connect?

I find Stripe Connect to be easy to connect and start using. It was very easy to set up, allowing me to have all of my order bumps and funnels easily processed. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

I didn't like that I had to lose all the data from my previous Stripe accounts when I switched over to Stripe Connect. Review collected by and hosted on G2.com.

NS
Navdeep S.
Back-end Developer
Small-Business (50 or fewer emp.)
"Simplifies Marketplace Payments with Ease"
4.5/5
What do you like best about Stripe Connect?

I use Stripe Connect to manage payments between our platform and third-party service providers. It's really useful for handling marketplace transactions where funds need to be split, routed, and settled securely. Stripe Connect simplifies complex payment flows, making it easier to set up a marketplace where money moves between multiple parties without becoming chaotic. The onboarding process for vendors is smooth, payouts are automated, and compliance checks are built-in, so I don't have to reinvent the wheel. The guided flow for collecting bank details, tax information, and identity documents from vendors is a huge help, and Stripe Connect automates KYC and anti-money laundering checks, which allows me to focus on the marketplace instead of managing payments and paperwork. The setup was also pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

The pricing structure sometimes feels a bit complicated, and when trying to forecast costs across multiple vendors and transactions, it's not always clear why some account is flagged or delayed. Review collected by and hosted on G2.com.

Harshad R.
HR
Harshad R.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Smooth way to receive payments"
3.5/5
What do you like best about Stripe Connect?

Stripe Connect makes it easy to receive payments from platforms I work with. Payments are usually quick and the dashboard is simple to understand. I can see transactions and payouts clearly which helps me track my earnings. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Account verification takes some time in the beginning. Sometimes payout timing depends on the platform which can be confusing. Review collected by and hosted on G2.com.