Easy to use and configure from an admin perspective. Not to hard for end user to familiarise with the system. Review collected by and hosted on G2.com.

A bit buggy from time to time. User journey could be improved especially around accessing filters applied to widgets. Review collected by and hosted on G2.com.

I like how easy it is to filter through the different fields Review collected by and hosted on G2.com.

Dislike the display of the home page, a little hard to navigate easily and find the right options, but once you find them it's easy from there Review collected by and hosted on G2.com.

I like that the staff is always willing to personalize and help customize your experience! Review collected by and hosted on G2.com.

The tool requires a lot of time to fine tune. Not a problem because the benefits should be great but requires a lot of buy in from partners. Review collected by and hosted on G2.com.

The product had a lot of APIs, which would have made it easy for us to connect to our many data sources Review collected by and hosted on G2.com.

The NLP techniques were fairly basic, with minimal control over the parameters. I believe maturity of the product will come with time. I understand that keeping Stratifyd simple empowers more people to use it, but I believe it was missing a lot of important features required for success Review collected by and hosted on G2.com.

Highly innovative advanced analytics platform with high degree of flexibility and scalability in the market; high potential to solve a wide variety of use cases to drive tremendous business value. High willingness to partner and invest in relationships. High flexibility for market development considerations. Review collected by and hosted on G2.com.

I do not have anything to contribute to this question. Review collected by and hosted on G2.com.

Being able to really tell what a call or chat is about in a much more granular fashion. Review collected by and hosted on G2.com.

The ETL portion that has to take place before we can really get our hands on the data. Review collected by and hosted on G2.com.

I like how versatile the models of Stratifyd are. It allows me to explore more options when it comes to the analytics. Review collected by and hosted on G2.com.

The models aren't as consistent when using text based on non-english languages. Review collected by and hosted on G2.com.

The intuitive UI, various models, and customizable taxonomy. Having the ability to update the taxonomy through the UI without the need for DS resources. Review collected by and hosted on G2.com.

Haven't found anything I dislike yet. Love how intuitive the tool is so far Review collected by and hosted on G2.com.

Text Analytics, Dash-boarding capability and MS led translation instead of Google. Review collected by and hosted on G2.com.

Not very user-friendly. Uploading programs, models etc. is very complicated and very limited training Review collected by and hosted on G2.com.

The customer support is excellent and smooth to interact with. Review collected by and hosted on G2.com.

The learning curve is too steep for non-technical users. Review collected by and hosted on G2.com.