It is effortless to use and helps customers connect with the business. We can know who is browsing the website Review collected by and hosted on G2.com.

Nothing specific at the moment. just that the experience can be a bit faster, and we can add a bot for generic reply Review collected by and hosted on G2.com.

Live Help Messenger is very easy to install and use. Instead of calling and waiting on hold for long periods of time to even have one simple questioned answered , getting transferred to multiple departments, you have the ability to have those same questions answered in a matter of minutes in one chat setting. Review collected by and hosted on G2.com.

The format can use a facelift. But other than that no dislikes. Review collected by and hosted on G2.com.

How easy it is to install and use. It is extremely intuitive and easy to use. Basically, you don't need training for using it. Review collected by and hosted on G2.com.

Needs a major revamp on visuals. This is a quintessence example of function over form, which is not bad, but a revamp is definitely due. Review collected by and hosted on G2.com.

What I like best is the support that live chat provides, it makes it convenient and easy to have all of my questions answered, I absolutely hate calling support because it's time-consuming, usually automated, and often unhelpful. Review collected by and hosted on G2.com.

I dislike the format, as I do with most live help messengers. I don't feel that the format is very exciting, it's pretty bland, but I also feel that's because they want to keep it simple enough for everyone to use, which I can appreciate. Review collected by and hosted on G2.com.

I love that when I have a problem and need a solution the live help messenger is always there and has never let me down. Review collected by and hosted on G2.com.

I have not currently found a problem . Review collected by and hosted on G2.com.

It's a very simple tool. User-friendly and easy to operate. Love the live support. Review collected by and hosted on G2.com.

Nothing really. I wish it was available on Mac. Review collected by and hosted on G2.com.

Allows you to get help without using the phone or having to wait Review collected by and hosted on G2.com.

May not be available if different time zone - therefore, at the whim of synched zones Review collected by and hosted on G2.com.

This tool proved to be user friendly and helpful. Review collected by and hosted on G2.com.

There is nothing I would change with this program. Review collected by and hosted on G2.com.