SSL.com Reviews (41)

Reviews

SSL.com Reviews (41)

4.3
41 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent support provided by SSL.com, highlighting the quick and knowledgeable assistance from representatives. Many appreciate the ease of use of the tools, which simplifies the process of obtaining and managing certificates. However, some users note that the user interface can be confusing at times.

Pros & Cons

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Gourav S.
GS
Gourav S.
Associate Consultant
Enterprise (> 1000 emp.)
More Options
"Best for Hosting domain"
5/5
What do you like best about SSL.com?

Great and provide flexibility and support to site hosting Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Nothjng all good and all the features are good and helpful Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com
Editedit

Thank you for your wonderful feedback! We're thrilled to hear that you're satisfied with our flexibility and support for your site hosting needs. It's great to know that our email alerts help keep you informed about your certificate status. We appreciate your business and are glad we can provide you with a seamless certificate experience.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
More Options
"A review for G2"
2.5/5
What do you like best about SSL.com?

I mean you can find out stuff about SSl which is useful Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Well, I couldn't really find out about SSH this was a annoying Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
More Options
"SSL provides decent information about certificates"
3.5/5
What do you like best about SSL.com?

Provides immediate pricing information about tickets on the main homepage. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

The UI is a bit too cluttered for my liking, could do with spacing improvements etc. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com
Editedit

Hi, and thank you for your feedback! We're glad that our transparent pricing information helps make informed decisions about code signing certificates. We also appreciate your honest feedback about the UI design. We're always looking to improve the user experience and will take your suggestions into further consideration for future updates. If you have any questions while evaluating our code signing certificate options, please don't hesitate to contact our support team for assistance. We're happy to help!

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
More Options
"A bit messy website but the best support"
4/5
What do you like best about SSL.com?

First class support from Joy in the support team, eager to help and friendly. Also the guys working with validation are helpful and friendly. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Their website is a bit difficult to navigate. Review collected by and hosted on G2.com.

Response from Michael Muniz of SSL.com
Editedit

Hello, and thank you so much for taking the time to share your feedback. We're thrilled to hear that Joy and our validation team provided you with the excellent support experience you deserve. We'll be sure to pass along your kind words to them. We appreciate your honest feedback about our website navigation. We're continuously working diligently to improve the user experience to make it more intuitive. We're glad we could help you with your code signing certificate needs and look forward to serving you in the future with the same high level of support.

Keven L.
KL
Keven L.
Directeur aux opérations
Small-Business (50 or fewer emp.)
More Options
"Worst website ever...."
0/5
What do you like best about SSL.com?

Chat for support

Email for support

Fast support answers Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

* Very confusing website

* Very hard to find information about your purchase

* Confirmation email not working properly

* Customer satisfaction doesn't cover purchased devices

* By default, they activate service you manually disabled Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
More Options
"had some questions about billing"
5/5
What do you like best about SSL.com?

Best service I ever received. quick and friendly responses with direct answers to the questions.

Allen had an answer for everything and pointed me in the right direction for every question I had Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Nothing at all. up until now the service is great and the responses are quick and to the point.

even during the registration process for our certificate, if something was unclear, you are just 1 Email await from great service. Review collected by and hosted on G2.com.

Miguel Angel .
M
Miguel Angel .
Small-Business (50 or fewer emp.)
More Options
"Excellent support"
5/5
What do you like best about SSL.com?

I was impressed with the excellent support received by the SSL.com team. I contacted them with some issues and they were able to help me solve them answering really fast. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

At this point I am really happy with the service received. Review collected by and hosted on G2.com.

Andrew P.
AP
Andrew P.
Mid-Market (51-1000 emp.)
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"Mary Ann was Fast Clear and Direct with some Quicky Complicated Questions!"
5/5
What do you like best about SSL.com?

I was in the market for a certificate that expired and SSL.com simple pricing and access attracted me. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Wish there was better documentation on how a certificate could be installed or converted but I understand that there are MANY different applications Review collected by and hosted on G2.com.

DD
Damandeep D.
Small-Business (50 or fewer emp.)
More Options
"Best customer support I have ever received"
5/5
What do you like best about SSL.com?

The customer support is one of the best I have ever received. They are available within the minute you request help and will help you with accuracy and speed Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Their dashboard is not user-friendly at all. They need to update it and make sure it is intuitive enough for users with less technical background Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
More Options
"Great Customer Service from Phoenix"
5/5
What do you like best about SSL.com?

Great customer support, and Phoenix immediately understood my problem and got to the bottom of it right away. Phoenix provided an easily-understood explanation and gave me an answer that solved my issue. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Nothing.I'm supposed to put 32 characters here, but that many are not necessary. Review collected by and hosted on G2.com.