We have been using Softeon WMS for nearly 20 years, and it has consistently supported our growth and evolving operational needs. Its flexibility and reliability have allowed us to streamline complex workflows while maintaining high levels of accuracy and efficiency. The Softeon team has been a trusted partner throughout, always responsive and committed to our success. Review collected by and hosted on G2.com.

Woudl apreciate faster ticket turnaround. Review collected by and hosted on G2.com.

The ease and simplicity of learning the system. Review collected by and hosted on G2.com.

Some bugs prevent us from accomplishing our tasks and seem trivial. Review collected by and hosted on G2.com.

The application allows for lots of flexibility. Review collected by and hosted on G2.com.

Upgrades process is tedious and difficult, user management is challenging Review collected by and hosted on G2.com.

I’ve used many different software for logistics companies and this one is by far the easiest to use and easy to manage, I would definitely recommend for other companies looking for an easier way to manage. Review collected by and hosted on G2.com.

Could use a little bit of an update but for the most part it’s pretty self explanatory Review collected by and hosted on G2.com.

Softeon has a wide variety of options to be flexable to fit any clients needs. The ability to create and design our own forms and reports has been extremely helpful. Review collected by and hosted on G2.com.

Softeon still has some growth to do around end user within the logistics workforce. Review collected by and hosted on G2.com.

Simple to use for front line employees, core is stable Review collected by and hosted on G2.com.

Config can be overly complex, lack of information for independent config. Review collected by and hosted on G2.com.

Ease of use, customer support and number of features Review collected by and hosted on G2.com.

Standard system platform does not account for difference in attributes between DC's Review collected by and hosted on G2.com.

Less steps more results, I am able to obtain more data in a single spot. Review collected by and hosted on G2.com.

We have had code issues, not being able to change things with facilitation, Review collected by and hosted on G2.com.

Very supportive and involved implementation team, very invested in ensuring best solutions are applied. Support is fast to respond, and helps resolve issues quickly. Integration is fairly simple and quick. Review collected by and hosted on G2.com.

UI could use a refresh, which seems to be underway in a number of operations/functions. Online help center could use an update/expansion as well, however support is able to answer queries timely. Review collected by and hosted on G2.com.

It appears as a newer software vs the older green screen types of software. Review collected by and hosted on G2.com.

Any customization or needs are usually met with a HUGE bill. Example, adding a column in a screen set we were quoted $5k +, we have little control over the software, and then are charged hefty fees for any updates we need to be made. Review collected by and hosted on G2.com.