SnapInspect Reviews (53)

Reviews

SnapInspect Reviews (53)

5.0
53 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and exceptional customer support provided by SnapInspect, which significantly enhances their inspection processes. The software is noted for its customization options that allow for tailored inspection templates, making it easy to adapt to various needs. Some users mention occasional app crashes, but this does not detract from the overall positive experience.

Pros & Cons

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Sara H.
SH
Sara H.
Operations Manager
Small-Business (50 or fewer emp.)
"Effortless Setup and an Inspector-Friendly App with Smooth Onboarding"
5/5
What do you like best about SnapInspect?

The ease of use all around. Our field inspectors love the app and the setup on the backend is incredibly straightforward and easy to make changes too, especially with SnapInspect's onboarding process. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

It would be nice if when the photos save to the g-drive with the integration if they could have the unit referenced in the file name of the photo, since there are multiple inspections done in one day for one property (asset) and we don't easily know what photos go to which unit, so saving them to the drive is not helpful as of now. Review collected by and hosted on G2.com.

Response from Olivia Naude of SnapInspect

Thanks so much for your feedback Sara! We really appreciate you taking the time to leave a review.

Our team is working on this setup and will be in touch to keep you updated on the progress. We look forward to getting everything connected smoothly for you!

Verified User in Commercial Real Estate
CC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Fantastic Onboarding and a User-Friendly, Offline-Ready SnapInspect App"
5/5
What do you like best about SnapInspect?

The sales and onboarding/training teams are great. Rudi and George were very informative, patient, and quick to offer suggestions based on our specific use to help us streamline things. Also, they were able to have small tweaks made to our version of SnapInspect to make our specific use case very efficient. From my initial experience, the app is very user friendly in the field. The app performs well in the field, and the ability to use it offline and then upload an entire set of inspections when back in range of WiFi is very useful! Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

Nothing so far. Any issues we ran into, mostly user error on our side, were quickly explained and remedied by support staff. Review collected by and hosted on G2.com.

MH
Michael H.
Leasing and Maintenance Manager
Small-Business (50 or fewer emp.)
"Next-Level Support and an Intuitive All-in-One Inspection Platform"
5/5
What do you like best about SnapInspect?

The customer service has been next level. Everything we have needed they have helped with and found solutions. The software it self has been a benefit to us in that we are able to have a place to do inspections with video, pictures and comments. This has enhanced our performance because of the speed and quality of the software. Instead of using 3 platforms we now are able to do it all in one platform. Plus the quality of the videos and pictures are higher level than other platforms. The interface is easy to work with and is very intuitive. We were able to integrate it with Appfolio which has saved us time and energy. Thank you SnapInspect! Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

There is nothing in particular that I disliked. Learning a new product takes time but SnapInspect itself has been great. Review collected by and hosted on G2.com.

Steven C.
SC
Steven C.
Owner
Small-Business (50 or fewer emp.)
"Exceptional Support and Time-Saving Software"
5/5
What do you like best about SnapInspect?

From the perspective of what I do, their software and process literally saves me HOURS per inspection per client.

From the support perspective, they are very quick and efficient at getting me moving as I learn how to best utilize their program. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

I honestly can’t think of anything. Up to this point they have been truly amazing. Their people make the difference. I really mean that…

George, Talia and Vicki to be specific. SnapInspect would not be as valuable to me without them. Review collected by and hosted on G2.com.

Liz M.
LM
Liz M.
Vice President, Property Operations
Mid-Market (51-1000 emp.)
"Essential Tool for Streamlined Property Inspections"
5/5
What do you like best about SnapInspect?

The three most valuable features - site maps with mark up feature, geolocated photos, and autosaving reports to our internal server. The sitemap feature and the ability to mark up and include geolocated photos simplifies communication both internally and externally for more timely and accurate resolution of issues. The upload of photos not taken directly in the inspection ap was more efficient than other applications. Additionally, I value how the auto-saving feature for reports making information easier to access on our local systems. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

How our OneDrive is set up and communicates with SnapInspect could be better. This required more intensive assistance from our IT team that we did not explore as part of the pilot program. Review collected by and hosted on G2.com.

John S.
JS
John S.
National Air & Space Museum Publications Department Intern
Small-Business (50 or fewer emp.)
"Flexible, High-Value Platform with Outstanding Onboarding Support"
5/5
What do you like best about SnapInspect?

My company adopted SnapInspect due to the platform's flexibility and value for the investment made as a private nonprofit that maintains a portfolio of easements on historic properties. After our initial investment, we were very pleased with the personable, professional, and proactive nature of the onboarding support! Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

At present, we have found nothing to dislike about the experience. Review collected by and hosted on G2.com.

Autumn B.
AB
Autumn B.
Director of Community Leadership
Small-Business (50 or fewer emp.)
"Detailed Reports, User-Friendly Experience, and Quick Support from SnapInspect"
5/5
What do you like best about SnapInspect?

Very detailed reports and a user-friendly experience overall. The SnapInspect team also provides quick support whenever I run into an issue or need a change. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

There isn’t much to add, but overall I like the product and I appreciate the team as a whole. Review collected by and hosted on G2.com.

Carlos E V.
CV
Carlos E V.
Property Manager
Small-Business (50 or fewer emp.)
"Effortless Property Inspections with Stellar Onboarding"
5/5
What do you like best about SnapInspect?

I find SnapInspect easy to use, which really helps in creating reports for clients. Everything worked great, and the support from the onboarding team, especially Rudi, was fantastic. The initial setup was very easy, and the onboarding experience was great. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

I cannot think of anything that I dislike Review collected by and hosted on G2.com.

David F.
DF
David F.
Managing Director
Small-Business (50 or fewer emp.)
"Snapinspect: Easy to Use, Flexible, and a Consistently Great Experience"
5/5
What do you like best about SnapInspect?

It’s very easy to use and flexible enough to adapt to almost any business. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

We honestly don’t see any downside to Snapinspect. Everything has been positive so far, and it continues to be a great experience. Review collected by and hosted on G2.com.

Amy A.
AA
Amy A.
Guest Services Manager
Small-Business (50 or fewer emp.)
"Easy to Use with Quick, Responsive Support"
5/5
What do you like best about SnapInspect?

The ease of use. The quick support response. Review collected by and hosted on G2.com.

What do you dislike about SnapInspect?

I have not encountered any downside as of yet. Review collected by and hosted on G2.com.