snapAddy Reviews (19)

Reviews

snapAddy Reviews (19)

4.3
19 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its intuitive user experience and seamless CRM integration, which significantly reduces manual data entry and improves data quality. The responsive customer support is also highlighted as a key benefit, helping users navigate any initial setup challenges. However, some users note that advanced customization options can be limited.

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Jan A.
JA
Jan A.
Senior Director Global Growth statista+
Mid-Market (51-1000 emp.)
"Lead research, import, and updates with fewer clicks"
5/5
What do you like best about snapAddy?

Snap Addy greatly facilitates research and contact data collection, saves time, and integrates seamlessly into our CRM system with few clicks. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

Sometimes data fields are not recognized correctly and advanced customization options are missing. However, the German support helps quickly if data field mappings need to be changed. Review collected by and hosted on G2.com.

Response from Hanna Klüpfel of snapAddy

Thanks a lot for your great feedback!

We’re thrilled that snapAddy makes your contact research and CRM updates so much faster and easier.

You’re absolutely right – data field mappings can get tricky sometimes. That’s why our support team is always just a click away to fine-tune things for your setup.

We love hearing that snapAddy helps you save time and boost efficiency in your daily work — exactly what we build our tools for.

E. Hakan S.
ES
E. Hakan S.
Global Digital Marketing Specialist
Enterprise (> 1000 emp.)
"An effective solution for lead capture during events"
5/5
What do you like best about snapAddy?

Easy and fast integration with our CRM, combined with a very intuitive user experience. It significantly reduces manual data entry and improves data quality, especially during events and trade shows. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

Overall, there are no major drawbacks. Some advanced configuration options require initial setup and alignment, but the support team is responsive and helps resolve this quickly. Review collected by and hosted on G2.com.

Response from Hanna Klüpfel of snapAddy

Thank you for your positive feedback! We’re pleased to hear that snapAddy integrates quickly with your CRM and provides such an intuitive experience. Reducing manual data entry, minimizing errors, and ensuring consistent data quality are exactly the outcomes we strive for. Thank you also for mentioning the initial setup for advanced configuration options. We’re glad our support team was able to help you quickly and get everything running smoothly.

Best regards, your snapAddy team

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"SnapAddy has saved us a lot of time when scanning business cards at events."
5/5
What do you like best about snapAddy?

It has been very helpful that SnapAddy works offline and allows you to create any fields you want to later map to our CRM. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

Would be great if the Pipedrive integration had a feature of interacting with leads. Review collected by and hosted on G2.com.

Response from Hanna Klüpfel of snapAddy

Thank you for your great feedback! We’re glad you value the offline functionality – many of our customers see it as a key advantage over other solutions. We’ll also take your note on the Pipedrive integration into account for future improvements.

MW
Manuel W.
Small-Business (50 or fewer emp.)
"Excellent data enrichment tool – intuitive, reliable, great team & support"
5/5
What do you like best about snapAddy?

We have been using snapADDY for a year now, integrated with our CRM system (PipeDrive), and we are extremely satisfied with both the product and the service.

snapADDY has significantly improved the quality and completeness of our lead data. The tool is very easy to set up, and the integration with PipeDrive works seamlessly. With just a couple of clicks, we can enrich incomplete records with comprehensive company information directly within the CRM environment. snapADDY gives us full control over which data fields we want to keep and which we want to update. It also offers a mass enrichment functionality that can be used initially to bring every lead up to date.

The user interface is intuitive, so our team adopted it quickly. From day one, our dedicated contact person from snapADDY made the onboarding process incredibly smooth. Any questions we had were answered quickly and thoroughly, and the guidance we received was very professional.

Another highlight has been the support: response times are fast, the team is always friendly, and we’ve found them flexible and solution-oriented whenever we had specific requirements.

Before selecting snapADDY, we conducted a thorough market evaluation. snapADDY stood out, and choosing it was easy. After a year of daily use, we can confidently confirm that it was the right decision.

If you are looking for a reliable and user-friendly data enrichment solution with an enormous amount of high-quality data, we can highly recommend snapADDY. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

Not accessible to the whole team (paid per user). Review collected by and hosted on G2.com.

Response from Louisa Yavuz of snapAddy

Thank you so much for your detailed and thoughtful review! We’re really glad to hear that snapAddy is helping your team work more efficiently with up-to-date and complete CRM data.

Regarding your point on the per-user licensing model: While we try to keep things fair and scalable, we understand the need for more flexible solutions, especially when teams grow or use snapAddy more broadly, and your feedback is a valuable part of that evaluation. Thanks again for your trust and for choosing snapAddy!

Best regards, your snapAddy team

Micah V.
MV
Micah V.
program advisor
Enterprise (> 1000 emp.)
"Great efficiency tool for CRM data input"
4.5/5
What do you like best about snapAddy?

We mostly use snapADDY DataQuality for its business card scanning functionality. It saves a lot of time for our commercial colleagues, who can simply take pictures of their business cards instead of having to manually type everything over. The app is accurate at recognizing the data on the business cards and automatically matching it with the proper CRM fields. It integrates well with Dynamics 365, our CRM system. There is a duplicate detection functionality to determine whether a person or company already exists in the system or not, and if they do, the users can easily update the existing data as needed. Customer support is fast, friendly and effective. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

One minor downside we've encountered is that the app does not support conditionally showing/hiding fields and conditionally marking fields as optional or required, for example "if option 2 is selected in field A, then show field B/make field B required". Review collected by and hosted on G2.com.

Response from Louisa Yavuz of snapAddy

Thank you very much for your positive and detailed feedback! We’re glad to hear that snapAddy helps your team save time and streamline lead entry through business card scanning and CRM integration with Dynamics 365. It’s especially nice to hear that duplicate detection is working well for you. Regarding your note on conditional field logic: we appreciate you sharing that input, and we’ll definitely keep it in mind as we continue introducing new features and improvements.

Best regards, your snapAddy team

EE
Elaine E.
IT PM
Mid-Market (51-1000 emp.)
"Excellent App Functionality and Support"
4.5/5
What do you like best about snapAddy?

The app functionality and the overall the support sevice was good. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

For the mandatory field setting, there is no option for the admin to control. It has to be done by their support team. It should be flexible for the custome admin to manage themselves. Review collected by and hosted on G2.com.

Response from Hanna Klüpfel of snapAddy

Thank you for your review! We are happy to hear that you are satisfied with both the app functionality as well as our support and that snapAddy helps you save time by transferring business card data directly into Salesforce.

We’re committed to continuously developing and improving our products, and feedback like yours helps guide that process.

Best regards, your snapAddy team

Verified User in Mining & Metals
IM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"Impressive Features That Stand Out"
4/5
What do you like best about snapAddy?

Features are really interesting, and very useful. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

It can be quite difficult to help colleagues that are not really comfortable with technology. Review collected by and hosted on G2.com.

Response from Hanna Klüpfel of snapAddy

Thank you for your feedback! We’re glad to hear that you find our features valuable and that VisitReport helps your sales team save time at trade shows.

We also appreciate your honest note on supporting colleagues who are less comfortable with digital tools. Ease of use, clear guidance and smooth onboarding are key focus areas for us and we’re continuously improving the user experience.

Best regards, your snapAddy team

Rolf K.
RK
Rolf K.
Vice President
Small-Business (50 or fewer emp.)
"Evaluation of using snapADDY"
5/5
What do you like best about snapAddy?

Snapaddy impresses with a simple and elegant business card scanner that stands out for its high user-friendliness. Particularly noteworthy is the accommodating customer service, which flexibly responds to individual needs. A clear recommendation for anyone looking for a smart solution for digital contact capture. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

Snapaddy is a practical business card scanner, however, the recognition accuracy and integration with some CRM systems could still be improved. Additionally, some users wish for a more intuitive user interface and more features in the basic version. Review collected by and hosted on G2.com.

Response from Louisa Yavuz of snapAddy

Thank you very much for your detailed review! We're happy to hear that you value the simplicity and user-friendliness of our business card scanner, as well as the flexibility of our customer service. We are constantly improving both the scanning technology and integration options to deliver an even smoother experience.

Thanks again for sharing your experience — we're glad to have you with us!

Best regards, your snapAddy team

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Great support and easy usage"
4/5
What do you like best about snapAddy?

The entire experience with SnapADDY was seamless and enjoyable. After submitting the contact form with my requirements, I was quickly connected with a Sales Manager who offered a 30-minute call to help identify the best product for my use case. The process was smooth and efficient, and it didn’t take long to find exactly what I needed. I opted for the Data Enrichment services, which proved to be both fast and easy to use.

When I encountered a few issues along the way, the technical support team responded immediately and provided excellent assistance. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

The results are only as good as the information provided by the company. My main goal was to enrich VATs, however, most companies outside of DACH don't have this listed on their website. I would therefore recommend SnapADDY for enrichment in the DACH market, as due to the "mandatory website imprint", the information is reliable and thorough. Review collected by and hosted on G2.com.

Response from Louisa Yavuz of snapAddy

Thank you for taking the time to share your experience! We're really glad to hear that both the onboarding process and our support team left a positive impression. It’s great that our Data Enrichment solution could help streamline your invoicing processes.

We understand your note regarding VAT enrichment outside the DACH region. The availability of such information strongly depends on public data sources, which are often more structured in markets like DACH due to legal requirements. We appreciate your honest feedback on that and will continue working to improve coverage and data quality internationally.

Best regards, your snapAddy team

Martin W.
MW
Martin W.
Executive Partner
Small-Business (50 or fewer emp.)
"Snappaddy makes daily work easier"
4.5/5
What do you like best about snapAddy?

I can quickly and easily add new contacts to my CRM. There is very good customer support that assists at any time. The tool can be easily combined with common email programs and CRM. Review collected by and hosted on G2.com.

What do you dislike about snapAddy?

So far, no negative things experienced, everything has always worked. Review collected by and hosted on G2.com.

Response from Louisa Yavuz of snapAddy

Thank you so much for your review! We’re particularly pleased that snapAddy is making your day-to-day more efficient and that our support team is there when you need them. Being able to quickly generate leads from emails is a big win — thanks for sharing how you use it. We’re happy to keep supporting you in your work.

Best regards, your snapAddy team