Skypher has become a core platform for handling Information Security questionnaires across our global organization. We have been using it for about three years, and it is now fully rolled out to our worldwide Solution Engineering teams. It acts as a centralized knowledge base for all our products, containing more than 500 templates that are regularly reviewed by subject matter experts.

In addition to these templates, the platform can analyze over 80 internal documents, reuse past ISQs up to six months old, and leverage standard questionnaires such as the CSA CAIQ and SIG. It can also reference industry frameworks such as ISO 27001 and SOC 2/3.

Beyond answering due-diligence questionnaires in traditional formats (Word, Excel), Skypher also provides a Chrome plugin that significantly simplifies completing online questionnaires.

The platform powers our public compliance page as well, where more than 110 control-based templates and multiple public documents are maintained and published efficiently. The trust page has been customized to our needs, including the integration of security-rating badges such as BitSight and SecurityScorecard. Review collected by and hosted on G2.com.

There is always room for minor improvements in automation and reporting customization, but overall the platform is mature, stable, and continuously evolving. We particularly appreciate the close collaboration with the Skypher team, who consistently prioritize our feature requests. We are also looking forward to future integrations with our CRM and collaboration tools. Review collected by and hosted on G2.com.

Uploading and mapping Excel and Word files is straightforward, and the process is highly accurate and automated. The available integrations, such as with Slack and Google Drive, are convenient. Overall, I have noticed a significant amount of time saved per questionnaire, which has positively impacted our review cycles. Review collected by and hosted on G2.com.

Uploading and mapping PDF documents for processing in the tools is still a work in progress. Review collected by and hosted on G2.com.

- Ease of use. Does not take a ton of training or support to use the platform. Pretty intuitive that way.

- Clean UI.

- The new Skypher Agent is very useful for quick queries.

- Ease of integration with internal systems.

- The Skypher team is very responsive in case of any support. Review collected by and hosted on G2.com.

- Support for varied file formats would be something that can be improved further. Review collected by and hosted on G2.com.

The Slack integration is very powerful, but my favourite is the entire experience of filling out an entire questionnaire. What used to be countless messages back and forth is now organised in a knowledge base that is used to fill out questionnaires much faster. Review collected by and hosted on G2.com.

Section navigation and reviewer editing can be tricky, but other than that, there are no major dislikes for me. Review collected by and hosted on G2.com.

It can be easily integrated with other tools and has multiple options for collaborative channel Review collected by and hosted on G2.com.

I would love more analytics for each user Review collected by and hosted on G2.com.

At my old company I had to wait 1-2 weeks to get a customer's security questionnaire completed and returned to prospects via an SE team. Now today with Skypher I can turn them around completed within 1 hour~ MASSIVE difference in deal acceleration and overall control/power. I am a big fan of the platform. Quick uploads, smart answers, and great results. Review collected by and hosted on G2.com.

Sometimes you need to double check the auto-answer functionality just in case, to make sure they look correct/accurate. Not a big deal though. Review collected by and hosted on G2.com.

Security questions are very similar between several customers. To have predefined answers ready-to-use is a considerable time savings.

The automate suggestion works perfectly as I would hoped.

The Skypher team is also responsive and gentle when I contact them for any support. Review collected by and hosted on G2.com.

If something needs to be said, this would be the knowledge base export function.

I would appreciate a better export format that would allow the same filters to be used as in Skypher. Review collected by and hosted on G2.com.

- Automatic questionnaires ingestion (Excel, Word)

- Automation and performance of algorithms

- Ease of collaboration between teams

- Time saved to complete questionnaires

- Decreased turnaround time

- Shortened sales cycle Review collected by and hosted on G2.com.

Nothing so far, the product meets all our expectations. Review collected by and hosted on G2.com.

The technology helped our Solutions Engineering team complete questionnaires faster but also allowed us to build a centralized repository of security knowledge. Review collected by and hosted on G2.com.

When we were trialing Skypher we were also getting security questions from our clients via portals and not uploadable excel files. At the time there wasn't a great way to tap the wealth of knowledge in Skypher without having to manually copy every question into the platform and copy/paste answers. Review collected by and hosted on G2.com.

Skypher helps the team to save time, and it manages all your security content in one place Review collected by and hosted on G2.com.

Nothing so far! The product is excellent and complete. Review collected by and hosted on G2.com.