Simpro is easy to use, integrates with QuickBooks Online, and has excellent training resources and customer support. Their guided implementation process is unparalleled.

Terminology is Australia-focused in areas (while they add asterisks for US users, it's just not smooth enough), some features are clunky and un-intuitive, and simPOS (point of sale) isn't useful for our retail operations.

We went from carbonless service call forms and a whiteboard calendar to Simpro. It is literally saving our scheduling, invoicing, and operations procedures from an analog nightmare. It is especially helping our recurring revenue accounts by helping to automate invoicing and payments. Simpro is saving us countless hours in overtime and is drastically helping us improve our customer service.

It is the best business management software that empowers trade business and helps to improve business efficiency.

It lacks the ability to generate views and generate more advanced reports.

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Simpro is helping users to analyze and track the cost associated with each project.

As someone who uses simPRO in all areas of the product and helped implement it to our company, it is overall one of the best I have ever used in my 10+ years of working here. I love that everything is categorized so well and the search box in the top right hand corner is my favorite thing. I use it multiple times per day to look for things such as PO's, finding customers by addresses, etc.

The log needs to have more detailed as far as dollar amounts as to what was changed. Cost centers need to be unlocked when necessary even if already invoiced. Suggestion would be to have a supervisor override.

Supervisor override would be beneficial in a lot of situations.

It keeps all of our tasks organized into much needed categories and is helping keep our costs to job up to date. We used to have someone manually enter costs into every single job and service weekly. Over the last 3 years our employees have increased and doing such a tedious task would take up so much useless time. It is finally nice to see how much time someone spent on a job by the end of that day.

As an administrator, I like the features and customizability of Simpro. With Simpro I can create notifications, alerts, and forms for our work orders/quotes/invoices. As well as having the ability to view the status of our technicians in the field.

When I'm creating invoices and approving the work orders. The AI will override the times I have approved.

For example, there is an order for the labor that is being billed on an invoice. First comes our technician's time and then the assistant's time. If there's overtime it will be added after regular time. However, I have experienced Simpro overriding the order of the times we are billing. This can be frustrating to have to correct.

We now have the ability to do things that were not possible with our last software.

1. Quotes and Estimates

2. Custom notifications

3. Very helpful customer support

4. Integrates with QuickBooks and many other softwares

5. Reports

6. Scheduling

I really liked this job management software. It make my job easy for doing take offs and saves lots of time. I loved the feature of auto saving. We can directly send quatation email from SimPRO it self. User interface is very easy to learn and customer support of SimPRO is very good. We are one email away from any information or support.

To be frank, I really do not have any dislikes about SimPRO. I think you can decrease the subcription price a bit to help more people. I also want you to develop a efficient mobile application for SimPRO. It allows us to work even if we are not infront of computer.

In my company, we use Plandroid software for HVAC duct designing. After designing the duct plan, we use SimPRO for take off based on the duct plan. We also use this SimPRO for project management and sending quatation to customer.

The constant evolution of the system has benefitted my business greatly, the introduction of aspects such as BI Reporting have allowed me to get the most of the operational data within so the senior team can make informed decisions around continuous development and growth.

Lack of reporting around the service dates of the assets and the lack of a downloadable maintenance schedule utilising the automated dates within the system.

The reporting and analysis I am able to get from the system data has led to my business to make more informed decision making around business strategy.

I can’t say enough good things about this platform. From the moment I contacted them, they were responsive and accommodating. The quality of their work is exceptional, and I couldn’t be happier with the final result of implementation. Simpro is user friendly and integrates nicely with our accounting aspects. I use Simpro daily and I am always learning new steps through every update.

The only downside at this time of Simpro is alerts; however, we have been told by Simpro's development team that the solution to our pain point is in the works.

Simpro allows our company to manage quotes, jobs, invoicing, and business reporting efficiently in one place.

The team tailored it to our unique needs and meet to do onsite training of the product. That made sure the product and training fit out goals and crew.

It's a sizeable upfront investment and you need to have a pretty clear path/goal of what you want out of the platform and design.

Getting schedules, historys, and information into 1 central location so any of our techs/PM's/designers can jump into a project and get up to speed.

Simpro allows us to manage our customer interaction from lead generation to job completion. It is a comprehensive and vital tool.

The only downside to Simpro would be its UI. It could use updating.

We have thousands of jobs, from installations in motion to completed projects. Simpro allows us to keep our completed jobs organized, manage our installations and monitor our lead progression.

The way you can keep track on all your projects by using simro Asssists

there is NO downside of SIMPRO!!!!!!!!!!

simpro is solving all issues a company may face!!