Setapp Reviews (34)

Reviews

Setapp Reviews (34)

4.6
34 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and wide range of tools, which allow them to access various applications without the hassle of individual purchases. Many appreciate the ability to discover new apps that enhance productivity, although some note that occasionally, apps may be removed from the library, which can disrupt workflows.

Pros & Cons

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LE
Leonardo E.
Small-Business (50 or fewer emp.)
"Complete tool for your daily needs"
5/5
What do you like best about Setapp?

I like that I have access to many valuable applications in a single subscription. It's like having a treasure trove of tools that help me with everything from editing and design to time management and coding. I like the wide range of different tools. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

Sometimes I wish there were more specialized options. It's not as flexible as I'd like it to be. Support is sometimes slow when bugs are found. Sometimes it is slow to load the information. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Leonardo,

We're glad to hear that Setapp has become your complete toolkit for daily tasks. Having a variety of valuable applications in one subscription has proven to be a treasure trove of assistance, covering everything from editing to time management and coding.

Your feedback is valuable, and we're taking note of your desire for more specialized options and quicker support responses. We're committed to refining your experience.

Thank you for being a part of Setapp's journey!

Best regards,

JC
Joe C.
Small-Business (50 or fewer emp.)
"Setapp Pays for Itself"
5/5
What do you like best about Setapp?

Setapp have consistently added new apps. I've discovered found some really useful utilities I didn't know I needed. Even if I only use them occasionally, it's great to know I have them available when I need them. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

The only downside would be having to switch back to individual product licenses if you closed your Setapp account. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Joe,

Thank you for sharing your positive experience with Setapp! We're glad that you find value in our growing library of apps and utilities.

Your feedback regarding switching to individual licenses is noted. We strive to ensure Setapp remains a worthwhile solution for our users.

It's wonderful to hear that Setapp has become a cost-effective solution for you. We appreciate your recommendation and thank you for your continued support!

George F.
GF
George F.
Business Data Analyst
Mid-Market (51-1000 emp.)
"Amazing platform with wonderful functionalities"
5/5
What do you like best about Setapp?

I like that it provides great tools to manage. It is one of the order tracking systems. I love the ability to manage all aspects. I also like the ease of use of the app. It has a structured knowledge base. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

It would be great if the website loads faster. Sometimes fails to search using keywords. The learning curve can be steep. There are also some performance issues. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello George,

Thank you for your wonderful feedback on Setapp's platform and functionalities!

We're delighted to learn that you're finding Setapp to be an exceptional solution for effective management. Your appreciation for the range of features and the structured knowledge base is noted. We're glad to have contributed to your positive experience.

Your insights on areas for improvement are valuable. We're actively working on refining the website's speed and search functionality. Addressing the learning curve and performance concerns is also a priority for us.

We're thrilled that Setapp's cloud solution has proven to be beneficial in managing processes and incidents. Your use case aligns perfectly with our goals in providing robust management capabilities.

Thank you for being a part of Setapp's journey. We're committed to continuously enhancing our platform to ensure an even more seamless experience for you.

Best regards,

RM
Rogerio M.
Small-Business (50 or fewer emp.)
"The Power You Need, Remarkable Experience"
5/5
What do you like best about Setapp?

I like their focus on adopting smart technologies. Automation and integration of new tools are top notch. He is always willing to help in the administration. The Setapp team of consultants is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

I feel like sometimes they could be more proactive in troubleshooting and adapting to changes in the digital environment. Although it is difficult to find fault with its service, greater agility in handling changing scenarios would be a point to improve. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello,

Thank you for sharing your thoughts on Setapp's offerings!

We're thrilled that you find Setapp to be a source of power and a remarkable experience. Your recognition of our focus on smart technologies and seamless automation is greatly appreciated. It's wonderful that you've found our team's support and the expertise of our consultants to be exceptional.

We value your feedback on areas where we can enhance our service. We understand the importance of proactivity in troubleshooting and adapting to the evolving digital landscape. Your insight on greater agility in addressing changing scenarios is well-received and aligns with our commitment to continuous improvement.

It's rewarding to know that Setapp is optimizing your productivity and providing an outstanding experience. Your perspective on Setapp being a comprehensive tool that enhances your digital life is aligned with our mission. Solving the challenge of managing multiple applications is exactly what we aim to achieve.

Thank you for being a part of Setapp's journey. We're here to continually elevate your experience and provide you with the best solutions for your needs.

Best regards,

Matthew K.
MK
Matthew K.
Marketing Data Analyst
Small-Business (50 or fewer emp.)
"Excellent and powerful platform with very valuable features"
5/5
What do you like best about Setapp?

I like the way the panel is set up. It is one of the easiest tools to set up. Provides great connectivity between processes. I like the versatility of the app. I also really like that you can attach files. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

I would like options to change the fonts. Some of the designs are a bit limited. Sometimes the climbs can get tricky. The user interface can be improved. Sometimes it can be difficult for a novice user. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Matthew,

Thank you for your feedback on Setapp!

We're glad you find Setapp to be an excellent platform with valuable features. Your positive experience with the user-friendly setup, seamless connectivity, and versatility of the app is appreciated.

Your insights on improvement areas are valuable. We're working on enhancing font options, designs, and user interface to provide a more customizable and intuitive experience.

We're pleased to know that Setapp is helping you effectively manage tasks with its reporting options, customizable dashboards, and valuable features.

Thank you for being a part of Setapp's journey!

Best regards,

Julieta A.
JA
Julieta A.
Business Data Analyst
Mid-Market (51-1000 emp.)
"Very intuitive tool with outstanding capabilities"
5/5
What do you like best about Setapp?

I like the speed of response to all requests. It is very intuitive and easy to use. I like the workflow tools. They offer many great tutorials to get you started. The simple and efficient user interface. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

I wish I could have portals for all of our customers. Some integrations could be better. I would love to see features that provide more control. Reports need to be more flexible. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Julieta,

Thank you for sharing your thoughts on Setapp!

We're thrilled that you find Setapp to be an intuitive tool with outstanding capabilities. Your appreciation for its responsiveness, user-friendly interface, and workflow tools is valuable.

Your insights on areas for improvement are noted. We're actively working on enhancing integrations, control features, and report flexibility to better meet your needs.

We're glad to know that Setapp is aiding in providing excellent support to your staff and customers. The tool's design and quick-view capabilities align with our commitment to efficient management solutions.

Thank you for being a part of the Setapp experience!

Best regards,

Stacey F.
SF
Stacey F.
Senior Software Analyst
Mid-Market (51-1000 emp.)
"Intuitive and easy to implement solution"
5/5
What do you like best about Setapp?

I like the intuitive and ease of use. It is an easy to use tool. Workflows are very easy to create. It has excellent features. It has great integrations with other apps. I like the ability to connect functionalities. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

Sometimes it can be a bit difficult to find details. There are some features that need to be added. I would like to be able to create some parameters. Contract management could be a bit better. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Stacey,

Thank you for sharing your thoughts about Setapp!

We're glad you find Setapp to be an intuitive and easy solution. Your appreciation for its user-friendly nature, seamless workflows, and integrations is noted.

Your insights on areas for improvement are valuable. We're working to ensure easy access to details and considering additional features and parameters. Your feedback on contract management is taken into account.

We're pleased to know that Setapp's capabilities are enhancing your service and adapting to your needs. The asset management feature's usefulness in monitoring services is a great advantage.

Thank you for being a valued part of Setapp's community!

Best regards,

Dorn B.
DB
Dorn B.
Real Estate Investor/Managing Member
Small-Business (50 or fewer emp.)
"Best Thing for a Mac Since Mac itself."
5/5
What do you like best about Setapp?

It has clean my mac a wonderful tool for optimizing how your mac runs. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

To be honest there are tools I don't use but nothing negative I can say about Setapp. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Dorn,

Thank you for such a glowing review! We're thrilled to know you find Setapp so beneficial, especially, CleanMyMac.

While we understand that not all tools may be relevant to you, we hope our diverse library offers something for everyone.

Your strong recommendation is greatly appreciated. We're happy to provide a platform that supports your various needs, from system maintenance to time tracking.

Andreas S.
AS
Andreas S.
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Totally intuitive platform"
5/5
What do you like best about Setapp?

I like how intuitive it is and how easy it is to use. Workflows are very easy to create. I like the easy way to implement new flows. It has an excellent support service. It provides an elegant interface. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

Analyzes miss some parameters. I wish the search function could be better. Many automations are not that easy to set up. Lack of automation in the change request. The app needs easier filters. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Andreas,

Thank you for sharing your experience with Setapp!

We're pleased to hear that you find Setapp to be a totally intuitive platform that's easy to use. Your appreciation for its user-friendly nature, simplicity in creating workflows, and implementation of new flows is valued. We're glad you've found our support service to be excellent and the interface elegant.

Your feedback on areas for enhancement is valuable. We're working to refine our analysis capabilities and search function. We understand the importance of simplifying automation setup and adding ease to change requests. We're also considering improvements to filtering options.

We're glad that Setapp is providing you with a more complete overview and empowering you with powerful analysis modules. The flexibility of templates, basic functional necessities, and asset management features are all aligned with our mission to offer valuable solutions.

Thank you for being a part of Setapp's journey. Your feedback helps us continually improve and provide you with the best experience.

Best regards,

Mary B.
MB
Mary B.
Data Research Analyst
Small-Business (50 or fewer emp.)
"Tool with a very complete solution"
5/5
What do you like best about Setapp?

I like the automated monthly reports. The interface is very effective. I like the ability to check the stats. It has many powerful features. Very easy to set up and customize. It is actively developing. Review collected by and hosted on G2.com.

What do you dislike about Setapp?

I would like to be able to enter service requests. Some functions have little customization. It should be more customizable. It would be great if we could create more follow-up reports. Review collected by and hosted on G2.com.

Response from Maksym Khodakivskyi of Setapp

Hello Mary,

Thank you for sharing your thoughts on Setapp!

We're delighted to hear that you find Setapp to be a tool with a complete solution. Your appreciation for the automated monthly reports, effective interface, stat-checking ability, and powerful features is valued. We're glad that the ease of setup and customization, as well as our continuous development efforts, resonate with you.

Your insights on areas for improvement are important. While we currently lack service request capabilities, we're actively considering ways to enhance this aspect. We understand the value of customization, and we're committed to providing more options in this regard. Your feedback on follow-up reports is noted, and we're exploring ways to expand reporting capabilities.

It's rewarding to know that Setapp is offering you a comprehensive array of options and helping streamline your management tasks. We're pleased that its minimal configuration requirement and standout features align with your needs.

Thank you for being a valued member of Setapp's community. Your feedback encourages us to evolve and provide you with exceptional tools continually.

Best regards,