ServiceTeam ITSM Testimonials

ED
Evgeniy D.
Senior Solution Architect Microsoft - Information Technology and Services
Great ITSM combined with the Power of the Power Platform
"ITSM Service Team is build on top of the Microsoft Power Platform which opens a whole world of integrations and functionalities within the Microsoft ecosystem but also with 3rd Party applications which can be integrated via Azure, Power Automate etc. I have worked with different ITSM solutions from Provance and so with the latest ITSM Service Team. One of the best parts of their applications is..."

IC
Verified User in Computer Software
Verified User in Computer Software
Intuitive interface and strong integration, weaknesses in the customer portal
"The intuitive user interface is extremely helpful in daily use. We particularly appreciate the seamless integration into our Microsoft D365 environment. The centralized data management for CRM and ITSM is another advantage. The dedicated team responds to our feature requests, and the support reacts quickly. For our implementation project, we also required very little external service."

CG
Verified User in Government Administration
Verified User in Government Administration
Very intuitive and effective tool.
"UI and UX are very good. I found the tool out of the box to be very good."