I've been using SendX for several years. I've been marketing online for over three decades, so I have a lot of experience with a lot of different email service providers. SendX is easy to use and more cost efficient than the others I've worked with.

Something that really stands out for me is their support team. Their patience, responsiveness and availability are amazing. Their ability to get things done quickly is second to none. I consider that to be incredibly important when it comes to email marketing, when even one lost day can be a serious problem.

I've already moved two of my companies to SendX From other platforms, and I'm constantly recommending them to people I know in this business. Review collected by and hosted on G2.com.

After working with them for several years, I haven't found a downside to SendX. They are highly responsive to requests for legitimate tweaks to their platform and get them done quickly. Review collected by and hosted on G2.com.

What I like most about SendX is how simple and practical it is for everyday use. The platform doesn’t overwhelm you with unnecessary complexity; instead, it stays focused on what actually matters: creating campaigns quickly, automating emails, and tracking results without a steep learning curve.

It’s especially helpful that the automation features are easy to set up, even if you’re not very technical. You can build email sequences, segment your audience, and keep your communication consistent without spending a lot of time trying to figure everything out.

Another strong point is its affordability compared to many other email marketing tools, which makes it a solid option for startups or growing businesses.

Overall, it feels like a tool designed for efficiency—straightforward, reliable, and focused on getting the job done. Review collected by and hosted on G2.com.

One thing I don’t particularly like about SendX is that the design options and templates can feel a bit limited compared to some other email marketing tools. If you’re aiming for highly customized or more visually advanced emails, it can take extra effort to get things looking the way you want.

Also, while the platform is simple to use (which I do appreciate), it can sometimes feel a bit basic when it comes to advanced features and integrations. If you have more complex marketing needs, you may find it somewhat restrictive.

Another small drawback is the reporting and analytics. They’re useful for the essentials, but they aren’t as detailed or as visually intuitive as what some competitors offer.

Overall, SendX handles the core job well, but there’s definitely room for improvement—especially around flexibility, deeper integrations, and more advanced capabilities. Review collected by and hosted on G2.com.

I like using SendX due to its ability to streamline our processes, making our campaigns easy to manage and optimize based on our requirements. The insights we get from the analytics are good and help us generate greater traction in our campaigns, hence improving overall efficiency and adding a lot of value. Additionally, the data we get from SendX is good in terms of its usability. I also found the initial setup pretty easy, both in terms of transitioning and starting to get results right away. Review collected by and hosted on G2.com.

Nothin in particular Review collected by and hosted on G2.com.

What I like most about SendX is how simple it is combined with its features, which are quite powerful. It's very easy to start creating campaigns thanks to its drag and drop editor. With a very short time investment, you can start automating things. Review collected by and hosted on G2.com.

I would say that even if it's covering very well email marketing, it's probably not enough if what you are looking for is a very complete solution for CRM, like multichannel marketing. And I also think that the analytical side of SendX is not good enough. Review collected by and hosted on G2.com.

I really like how SendX is simple yet offers strong deliverability, which is rare for an email tool. It's easy for my whole US B2B team to use and ensures that emails consistently reach inboxes. I also love the reliability of its automation for our B2B workflows. The triggers fire consistently, and we rarely experience issues with delays or missed actions, which is crucial for our team's hands-off nurturing. Additionally, the initial setup of SendX was really straightforward and fast, making it one of the quickest email marketing tools we've implemented. Review collected by and hosted on G2.com.

The biggest gap is advanced automation and journey-building functionality. It handles basic drip campaigns well, but it struggles with multi-branch, conditional workflows that are common in B2B—like triggering different paths based on lead score, company size, deal stage, or engagement across multiple touches. For more sophisticated nurture and account-based messaging, we often have to create workarounds or run multiple separate campaigns. SendX is great for simple, broadcast email and basic drips, but it doesn’t support the behavior-driven, cross-system, account-focused automations that serious US B2B teams need to scale. Review collected by and hosted on G2.com.

I used SendX to send lyrical breakdowns to my songs and tips for writing and inspirational stories to my fan email list. I loved the easy automation, which helped me engage with people as soon as they signed up for the email list. It's affordable, costing under 10 dollars a month, and can handle high volumes of email. I also loved being able to connect to multiple fans with one message. They allow you to migrate your pre-existing email list, which is helpful as I have a list of emails compiled from multiple sites as an artist. The initial setup was easy. Review collected by and hosted on G2.com.

I found the templates were not the best looking or the flashiest, which slowed things down as I had to spice things up myself. I would also like it if SendX could make a splash page that could have people sign up for my list. Review collected by and hosted on G2.com.

SendX is a feature-rich and affordable email marketing and automation platform designed to help marketers and business owners engage with their audience. The cloud-based software offers a user-friendly interface for creating, scheduling, and tracking email campaigns

user-friendly, drag-and-drop email editor for creating professional campaigns, advanced automation for personalized workflows.

Gain insights into open rates, click-through rates, and overall engagement to refine your strategies.

Deliver relevant information to specific segments, lowering unsubscribe rates and building a stronger connection with your audience Review collected by and hosted on G2.com.

high cost compared to competitorsand limited email template variety Review collected by and hosted on G2.com.

Over time, SendX evolved to make designing templates super easy. Love the drag & drop editor. Customer service is great and helped us along the way with delivery. Their AI chatbot is actually helpful. Love the easy performance data. Review collected by and hosted on G2.com.

At first, we had some delivery issues--but my intern spoke with the team and over time it's become an extremely smooth process. Review collected by and hosted on G2.com.

affordability, plans with unlimited sends, easy of use, pre automation capabilities, Review collected by and hosted on G2.com.

integration is hard, reporting is basic, and there are no free plans (but ok as it's not that expensive) and automation gets a little bit complex Review collected by and hosted on G2.com.

SendX has been amazing for my company. We exist in the personal finance space and do some work with crypto so it was a challenge to find an email system that would allow us to send this type of content while offering the suite of automation tools we needed. SendX was the perfect solution to our email marketing problems. Their customer service is also a massive pro for me. I've never run into an issue they couldn't solve within an hour or two, and their live chat is actually very helpful unlike many others. Review collected by and hosted on G2.com.

Some of the features aren't obviously available and the form builder could use some work on the UI side. However, their API allows you to skip the native form part, so not a huge issue at all. Review collected by and hosted on G2.com.