Many products in this space are trying to be all things to all people. A search product doesn't also have to be a CMS and a page builder and one-stop-shop for all things digital. The SearchStax product offering is straightforward and high quality.

The SearchStax team is also very responsive. The time between first inquiry and call with their partnership team was a matter of days, where other companies didn't respond for weeks or still haven't responded. In every interaction since, we've felt supported – from calls with subject matter experts, access to documentation or the ability to ask dumb questions.

Deprecating the Theme Editor seems like cutting off a potential entry point to new customers. Having a pre-built and fairly standard theme to start with is a great way to focus on the more interesting and nuanced aspects of search customization. I'd like to see the Theme Editor come back in some way.

Producing a better end-user search product by allowing non-technical site managers to better tune the experience and give them control over output. Search management is no longer a black box that's owned purely by developers.

SearchStax has a full-featured technical stack. The team is continually working to mature and improve it with meaningful features and understandable analytics. There are multiple implementation options, from drop-in UX Accelerator code to custom apps driven by their API. The API documentation is clear and helpful. You can aggregate data from across a variety of architectures without expensive connectors for your integration. It's a great product for improving customer experience and content performance.

The crawler itself isn't as fast as some on the market so iterations on the crawler settings can take a little longer.

SearchStax lets us build and manage an index from content repositories that are built using a wide variety of web architectures. Instead of having only site-specific search results on satellite sites and microsites, we can provide a prefiltered search experience or let the user open up the results to find matches from the entire network. We are able to make small meta data adjustments to our pages and provide users with even more filtering options (called Facets). This gives us lots of UI options when building a custom search experience, or wiring SearchStax into existing applications.

I initially reviewed SearchStax in 2022, shortly after the redesign of Nashville.gov, when we integrated SearchStax's search interface into our new site. Since then, our satisfaction with their products has only grown. Their team actively listens to our feedback and has implemented features that have significantly enhanced the value of their tools. They continuously introduce new capabilities, such as machine learning and AI, which have greatly improved our users' ability to quickly and easily find content. Our customer representative regularly reviews our analytics and provides valuable recommendations for optimizing our search functionality. Our partnership with SearchStax exemplifies a successful and productive collaboration!

I seriously can't think of a single thing that I didn't like about our past or current experience with SearchStax.

You will not be dissapointed. The product is powerful, flexible and the support is beyond incredible.

Our website search was improved dramatically with the implemetation of SearchStax compared to the previous site. We can now crawl and index multiple Metro government sites, offering a unified search experience across them all. The SiteSearch tool allows us to tailor search results and create Promotions that feature specific results based on user search terms. Its machine learning capabilities continuously adapt to user search patterns, providing increasingly relevant recommendations over time. The recent addition of the spelling feature enhances the search experience by suggesting corrections for misspelled search terms.

I appreciate SearchStax's outstanding customer service. Their team is always responsive and provides thorough support whenever we have questions or issues. Additionally, the platform is user-friendly and highly efficient, which has significantly improved our search capabilities. The reliability and performance of SearchStax have been top-notch, ensuring our projects run smoothly. Overall, using SearchStax has been a great experience with clear benefits to our operations.

The price for startups is one of the bigger expenses but it is critical for operations.

SearchStax helps us streamline and optimize our search capabilities, which significantly enhances the user experience on our platform. By providing a reliable and high-performance search infrastructure, it solves the problem of managing complex search deployments and ensures fast, accurate search results for our users. This efficiency not only saves us time and resources but also improves user satisfaction and engagement on our site. The robust analytics and monitoring tools offered by SearchStax allow us to continuously refine and improve our search functionality, leading to better overall performance and user retention.

I use SearchStax for multiple sites as the main search engine, and I appreciate how customizable the search results can be. It's great to have different search pages for various collections of information. I like the analytics dashboard as it allows our marketing team to improve results by analyzing search terms and ensuring the correct pages appear. The ability to define the search fields and boost certain fields, like titles over the main body, is really helpful. The date filters give us control to create custom searches, like setting up a specific search model for course data.

With the license we currently have, we're limited to the number of apps, which means the analytic data is shared across all search profiles. It would be extremely useful if each license came with 2 applications by default, so we could have an app for development and one for production. Testing changes has sometimes impacted the production search. Also, there wasn't proper training available when we started using SearchStax, which was a bit of a challenge.

I use SearchStax as the main search feature on multiple sites, allowing custom search pages. It provides an analytics dashboard to enhance marketing efforts and lets us customize search results with boosted fields and control over search areas using data filters.

SearchStax provides a reliable and scalable search solution with excellent performance and flexibility. Their platform is intuitive and backed by responsive support, making it a strong choice for modern search needs

More communication if some alert is raised, i.e. unreachable, info what exactly happened, not just that is recovered after few hours

It provides Solr SaaS anf get you rid of all headache related to hosting, upgrades, maintainance etc.

It is much more flexible compared to other products in market. Easy to setup and use. Good customer support. Easy to integrate.

Every product has some limitation and when you encountered it, support team needs to accept it with open arms but that wasn't the case when we faced such situation. Else there is nothing to dislike about product.

We are using SearchStax so they'll manage the solr instead of us. To keep it up to date witch security patching is bit difficult to individuals so good to have reliable partner.

We've been using SearchStax for several years now, and they've proven to be an exceptional partner in managing search services for our website, which caters to over 4.8 million users. Initially, we managed our search infrastructure on-premise, which was very challenging due to both issues and a lack of internal expertise. However, since switching to SearchStax, whenever we've encountered a problem or opened a support ticket, their team has been incredibly responsive and provided the assistance we needed. The uptime of their service has also been outstanding.

No downsides. The only feedback we have is for SearchStax to support the latest versions of Sitecore more promptly upon their immediate release.

SearchStax solves search infrastructure issues and lack of expertise, benefiting us with reliable service, quick support, and excellent uptime for our 4.8M+ users.

The reliability and performance of their Apache Solr instances stand out the most. Their platform is user-friendly, and they provide excellent support with quick response times. The ease of implementation and integration with our existing systems was seamless, which made the onboarding process stress-free. We use SearchStax frequently, and it consistently delivers outstanding performance. Their professionalism and attention to detail give us complete peace of mind.

Honestly, there’s nothing to dislike about SearchStax. The system is incredibly reliable, the support team is fantastic, and the pricing is very competitive. It’s been a flawless experience so far.

SearchStax eliminates the need for us to manage a VM, handle Apache Solr installation, or worry about updates and ongoing maintenance. By offloading these responsibilities, we save significant time and resources while ensuring our Solr instances remain up to date and optimized. This allows us to focus on feeding critical systems within our organization without being burdened by infrastructure management. The reliability and efficiency of SearchStax provide us with peace of mind and enhance the overall performance of our operations.