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SAP Document AI Reviews & Product Details

SAP Document AI Reviews (27)

Reviews

SAP Document AI Reviews (27)

4.2
27 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ability to automate document processing and significantly reduce manual data entry, leading to improved accuracy and efficiency. Many appreciate how it quickly extracts structured data from various business documents, streamlining workflows. However, some users note that the accuracy can vary with complex or low-quality documents, requiring additional validation.
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Yuen Sing T.
YT
Yuen Sing T.
Intern
Enterprise (> 1000 emp.)
"Strong Pre-Trained Document Models, but BTP Licensing Can Add Overhead"
3.5/5
What do you like best about SAP Document AI?

Unlike general-purpose OCR or document parsing tools that require building extraction templates from scratch, SAP Document AI comes with pre-trained models for core business documents (such as invoices, purchase orders, delivery notes, and payment advices). Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

BTP Licensing Overhead: Operating Document AI requires an active SAP Business Technology Platform (BTP) account and consumption credits (SAP Pay-As-You-Go or Cloud Extension credits). Licensing costs can scale rapidly as processing volume increases, especially for non-standard enterprise scenarios. Review collected by and hosted on G2.com.

Abhishek M.
AM
Abhishek M.
software developer
Mid-Market (51-1000 emp.)
"Simple and Useful Document Automation using SAP Document AI."
4.5/5
What do you like best about SAP Document AI?

I like that SAP Document AI can automatically read and extract information from documents, which saves a lot of manual work. It also makes the process faster and reduces errors. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

Sometimes the document data is not extracted correctly, especially when the document format or quality is different. It can also take some time to set up and configure for specific use cases. Review collected by and hosted on G2.com.

Thongchai W.
TW
Thongchai W.
Software Development Engineer
Small-Business (50 or fewer emp.)
"Automates Document Data Extraction and Streamlines SAP Workflows"
4/5
What do you like best about SAP Document AI?

SAP Document AI is an AI-powered service that automatically reads and understands business documents, such as invoices and purchase orders. It extracts structured data from them and integrates that information into SAP workflows and business processes. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

SAP Document AI can struggle with highly complex or low-quality documents, particularly those with unusual layouts, handwritten information, or formats that differ significantly from its supported document types. In these situations, the extracted data may require additional validation or some custom configuration to ensure accuracy. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Efficient Document Summarization with SAP Document AI"
5/5
What do you like best about SAP Document AI?

I like SAP Document AI's ability to create summaries of PDFs, which really helps when I don't want to read an entire 100-page document. The feature of uploading documents and asking questions is the most fascinating part for me. It's very convenient to use it for creating PPTs and deriving specific context from documents. I also appreciate the summarization tool that saves me from reading through long content, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

I think SAP Document AI could improve by increasing the context window or allowing it to hold context across texts, not just at the start of a session. That would make it even more helpful. Review collected by and hosted on G2.com.

PS
Paul S.
SEO Manager
Enterprise (> 1000 emp.)
"Great Out-of-the-Box Invoice Extraction, but Unusual Layouts Still Need Review"
3.5/5
What do you like best about SAP Document AI?

The extraction for invoices and purchase orders works well out of the box. I don't have to build custom models or templates to get usable results. I like that it handles various document layouts and line items. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

Extraction from some content formats are less reliable on unusual layouts. For example, hand written or low quality scans still need to be reviewed manually. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Automates Document Processing, Needs Better Customization"
3.5/5
What do you like best about SAP Document AI?

I like SAP Document AI for its focus on automating document processing and extracting structured information from business documents. I'm particularly interested in how it can reduce manual data entry and integrate document processing into existing business workflows. Its ability to automate repetitive document tasks and improve workflow efficiency also stands out to me. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

I would like to see more flexibility in customization and clearer guidance for integrating it into different business workflows. It would be great to have more customization options, easier interaction with existing workflows, and clearer guidance for setting up advanced document processing use cases. Review collected by and hosted on G2.com.

Hinal G.
HG
Hinal G.
Lead - Infra & Trade
Enterprise (> 1000 emp.)
"Fast, Accurate OCR with Room to Improve Table Extraction"
3.5/5
What do you like best about SAP Document AI?

I use SAP Document AI to extract data from documents like invoices and process manuals. It speeds up manual data extraction. I like the accuracy of the details, its OCR, and its instant learning capability. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

I find it difficult to separate details embedded in tables, especially data in rows and columns, and sometimes I don’t get accurate data from them. This is something SAP Document AI could improve. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Powerful Structured Data Extraction with customization option"
4.5/5
What do you like best about SAP Document AI?

Structured data extraction for things like handwriting and barcodes. You can create custom schemas, which helps improve the extraction results. I mostly use it for invoices, POs, and delivery notes. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

The pricing structure is complicated when you’re using multiple products at the enterprise level. Integrations outside of the SAP environment also require technical developer resources. We’ve had to use different models, like SAP Build for automation, and not everything is available within a single platform. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Summarization, Minor Quality Hurdles"
4/5
What do you like best about SAP Document AI?

I use SAP Document AI to handle large amounts of pages in PDFs to extract useful data quickly. I like how using headings and line item schemas makes it very accurate for me. Another feature I appreciate is its ability to capture files from different sources. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

Files that aren't clean enough to read pose a bit of a problem with SAP Document AI, reducing its reliability slightly. Because not all PDF files are high quality, the absence of some information affects the accuracy. I think more training and work on lesser quality PDFs can make it better. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Time-Saving AI Document Automation, But Setup and Accuracy Need Work"
3.5/5
What do you like best about SAP Document AI?

I like how it combines AI with practical business automation. It saves me a lot of time, and pulls information from my invoices, purchase orders, and other records, then automatically extracts the relevant data, which I find very useful. It helps with integration of different documents layouts and formats especially around pricing and reduces manual errors. Review collected by and hosted on G2.com.

What do you dislike about SAP Document AI?

I dislike the fact that it can sometimes misread fields and does not interpret hand written information well. I still need to manually check to ensure that all the information is accurate. The initial setup can also be complicated, and integration can be complex. The cost can run high. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.