I use RoomMaster as my main hotel management software because it helps keep everything organized and reduces booking errors, making daily operations run smoothly. I like that everything is in place; it makes managing tasks easier and saves a lot of time. Another feature I appreciate is the reporting, as it provides a clear view of bookings and performance, allowing me to make better decisions without needing extra software. The reporting in RoomMaster is simple and clear, and I mainly use occupancy and revenue reports to track performance. The initial setup was fairly easy, and the onboarding team was helpful, which made the process feel smooth. I am extremely likely to recommend RoomMaster to a friend or colleague. Review collected by and hosted on G2.com.

Nothing much Review collected by and hosted on G2.com.

I like that RoomMaster keeps everything in one place, making it easy to manage bookings, guests, and billing quickly and efficiently. It saves time, reduces mistakes, and makes hotel operations smoother, helping me stay organized and provide better guest service. The initial setup was straightforward and easy to get started. Review collected by and hosted on G2.com.

One area that could be improved is the user interface. It can feel a bit cluttered at times, making some tasks slower to navigate. Simplifying the interface, reducing clutter, and making key functions easier to access would help. Review collected by and hosted on G2.com.

I like how RoomMaster is easy to use and keeps all reservations and room information in one place, which makes our daily operations faster and more organized. It helps us save time, reduce errors, and quickly access booking and guest information. The setup was fairly easy and straightforward with guidance from the support team. Review collected by and hosted on G2.com.

It can be a bit slow at times, and the interface could be more modern and easier to navigate. Review collected by and hosted on G2.com.

What I appreciate most about Roommaster is the efficiency of the check-in process. It is quick and everything is clear and straightforward, so checking someone in never takes long. The entire software is straightforward and easy to navigate. When I was training for this position, it only took me 2 days to understand the system. Review collected by and hosted on G2.com.

The one thing I dislike about roommaster is that employees are unable to generate an Electronic Processing Report for dates older than a week. It would be much more helpful if staff could access and generate these reports from several months back. I also wish the 'Help' section was organized a little better, trying to find certain actions in the Help menu can be frustrating. Review collected by and hosted on G2.com.

RoomMaster is user-friendly and reliable, and their support team is one of the best I’ve dealt with. They respond quickly, explain things clearly, and resolve any issues in no time. It’s a great choice for hospitality businesses wanting a balance of features, ease of use, and great support. Review collected by and hosted on G2.com.

Takes a little time to learn all the features at first, but the support team makes it easy to get up to speed. Review collected by and hosted on G2.com.

It is a well-designed software that helps to set and facilitates the way reservations, walks-in, arrivals and check-outs make the entire process easier and helps save time. Review collected by and hosted on G2.com.

It would be better if the users would have like a better view when it comes to room visualization. This way, the users or customers can have a better perspective on how a room would be. Review collected by and hosted on G2.com.

Pretty self explanatory - very user friendly. Not complicated with codes & process like many major hotel brand rev systems. Review collected by and hosted on G2.com.

There are a few processes that could be updated to make using easier and save time/steps Review collected by and hosted on G2.com.

The best tool for the administration of a hotel, is really easy, saves you time and allows you to streamline and perform optimally processes such as the check-in and check-out of guests, the high effectiveness of internal messaging, room reservation, Follow-up to staff and the best relationship with the client. Management in each of the hotel spaces, management and work staff. Review collected by and hosted on G2.com.

It has an automatic disconnection system in a certain time that is sometimes counterproductive, the help support is not always 24 hours. Review collected by and hosted on G2.com.

Is user friendly, you can control, rooms, and statistic for your place in one platform.

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it need better interface with others software, and room rotation. Review collected by and hosted on G2.com.

Interface very friendly, can do multiple tasks at once. Review collected by and hosted on G2.com.

Missing some features like group selecting. Review collected by and hosted on G2.com.