the costumer representatives have been really helpfu gudiding us through the platform, I really liked the help, and about the platform I love the different features, the redirect link, and the use of gifs is great for engaging participants, I use these features for every survey and they have shown great results, being also really easy to use and set up, which I also love cause it saves me time. Review collected by and hosted on G2.com.

not necesarily dislike but I think it would be great to offer integrayions with other toold for prototype reserach purposes, maybe more automatic templates to set up too. Review collected by and hosted on G2.com.

There are MANY things I appreciate about Rival Technologies! Foremost of those would be the incredible team I have the opportunity to work with. I find my dedicated team is incredibly beneficial in ensuring the research we want to field to our community is conducting in an efficient and effective way. They are talented researchers with the ability to share and introduce ideas to make our research better. Review collected by and hosted on G2.com.

There are very very few downsides to Rival. One downside would be the capabilities of the platform. I know the platform is ever evolving, but I do find sometimes that reporting off of the platform is a bit difficult and would be nice if there was the ability to export a report directly from the platform. Review collected by and hosted on G2.com.

The Rival platform has been a great tool for building an insights community and conducting research. The interface is personal and intuitive, which is very versatile across industries. The customer success team that I work with has been the best I've seen. The Rival team is professional, supportive and has strong expertise that is used to continually improve the platform with updates based on Rival users' feedback. Review collected by and hosted on G2.com.

There isn't much that I dislike about Rival. A few minor functions in the user dashboard, like limited export options of reports, but those are being addressed by the Rival Tech team with quarterly feature updates. Review collected by and hosted on G2.com.

Rival's customer success team is great to work with! Very responsive to our needs. AND the platform is a extremely useful mix of quant and quant. Review collected by and hosted on G2.com.

Rival has, fortunately for us, taken on the challenge of recruitment, but we struggle a bit since we are reaching out cold on social. Review collected by and hosted on G2.com.

Rival has improved our ability to learn from our members and connect with them! Targeting our members based on various profile attributes is now a breeze and it allows us to be way more quick and efficient with our time. We love watching our member's selfie videos and can't wait to put some sizzle reels together for our leadership team. The client servicing is truly best in class, they truly feel like an extension of our team. 100% would recommend Rival to anyone. Review collected by and hosted on G2.com.

Members in the online research community aren't able to connect with eachother, but this is not a concern for us at this time! Review collected by and hosted on G2.com.

Responsive team and an intuitive tech platform. The team knowledgeably led us through implementation of our new community and we've used it consistently since. The day to day team is responsive and celebrates wins with us. They feel like a true extension of our team. The platform itself continues to impress with expanding feature sets and advanced capabilities. Review collected by and hosted on G2.com.

To date, I don't have any dislikes regarding Rival. Review collected by and hosted on G2.com.

The Rival platform allows us to engage with our community members in a creative and new method. It also allows us to have quick research "chats" that our members so crave versus their typical ten minute standard survey.

Working with our Rival CSM has been great as was the signup process with the Rival sales and executive team. Looking forward to what they have coming down the pipeline for Rival in the next few months and years. Review collected by and hosted on G2.com.

Hoping that Rival keeps increasing their library of question types, adds a cross-tab report and allows you to easily get a snapshot of the profile of your community in the near future. Review collected by and hosted on G2.com.

What I love most is the chat component, our panelists love the ability to "chat" with us as opposed to answering a series of questions. The customer service is also top notch! Our rep is a key member of our team! Review collected by and hosted on G2.com.

Lacks the ability to set quotas, other than that nothing :) Review collected by and hosted on G2.com.

It provides a seamless way to respond to answer questions that do not seem over cumbersome. Review collected by and hosted on G2.com.

There are still a few bugs in the program, but they are being worked out. The devopment of a quota system that is easy to use will be great. Review collected by and hosted on G2.com.

The Rival team was phenomenal to work with. They were acommodating and helpful as we were trying to figure out the best way to utilize there tools. Rival provided quick insights after an event our client was hosting that provided good fodder for our client communication and insights for deeper research. Review collected by and hosted on G2.com.

We'd love to test Rival's ability to recruit participants. We weren't able to use that feature in our use case this time. Review collected by and hosted on G2.com.