Rippling Reviews (13,091)

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Rippling Reviews (13,091)

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4.8
13,092 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Rippling for its ease of use and centralized workflows, which simplify HR, payroll, and benefits management. The intuitive interface allows for quick navigation and efficient task completion, making it a valuable tool for organizations of all sizes. However, some users note that the extensive features may feel overwhelming for smaller teams.

Pros & Cons

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Ananya B.
AB
Applied AI Engineer
Mid-Market (51-1000 emp.)
"Stunning UI, Magical Onboarding, and Seamless 500+ App Integrations"
4.5/5
What do you like best about Rippling?

Stunning UI/UX & Magical Onboarding: The employee portal is incredibly clean, and onboarding feels effortless—adding a new hire automatically signs contracts, runs background checks, and builds their record in seconds.

Unrivaled Integration & App Performance: It integrates with over 500 apps seamlessly. It actively provisions software accounts, tracks tech setups, and runs background tasks at lightning speed without any system lag.

Massive ROI but Modular Pricing: While add-on modules can drive up the monthly cost, the ROI is huge because it replaces your standalone IT, device management, and international compliance software.

Smart AI but Restricted Support: The built-in AI is a lifesaver for instantly generating reports from text prompts, though support is restricted since everyday employees cannot open tickets directly without an admin. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Pricey add-ons: The base HR fee is low, but every single feature (like IT, device management, or international payroll) is a separate add-on that quickly inflates your monthly bill.

Restricted employee support: Regular employees cannot contact support directly. Every small issue must be routed through a company admin first, putting a heavy burden on your HR team.

Overwhelming backend setup: Because it touches HR, IT, and finance all at once, the initial backend setup is incredibly dense and easy to mess up without dedicated IT help.

Rigid automation rules: If a workflow error happens during offboarding or onboarding, the system can get stuck in an automated loop that requires a manual override from their support team to fix. Review collected by and hosted on G2.com.

Alec M.
AM
Internal Compliance and Human Resources
Small-Business (50 or fewer emp.)
"Pay Rippling or Light the Money on Fire, the Fire Will Cause Less problems"
0/5
What do you like best about Rippling?

It supports payroll for a global workforce, which makes it easier to manage employees and pay across different locations. The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The onboarding process is poorly designed and needlessly long so what could be a 3-5 min each employee setup takes 10-15 min each employee. Pricing is awful and (at-least from our rep experience) misleading with contractual gotchas like auto renewing certain parts for a 1 year term even if you stated you want to cancel the full service. Performance is subpar with consistent employee account issues such as not being able to transfer their own available balances and just saying contact support who does not give answers other than automated Ai response with help article links. Even urgent issues such as "multiple employees are not able to get their wages and error says something went wrong contact support" are not handled with a timeline, urgency, or visibility but the money deducted to make those payments comes out days in advanced or you get urgent payroll emails saying they wont process. The support side is not helpful unless you get escalated past the "AI" gate and employee who copies and pasts the help articles. Even then, it is bad. Integrations with google workspace was poor and disconnected promptly due to trust issue with Rippling. the UI is terribly designed with no clear intuitive navigation or usability. The "AI" is worthless and would be the same performance as using Apple's Siri if you have a lisp. Review collected by and hosted on G2.com.

Response from Annacy Sampas of Rippling

Hi Alec -- thanks so much for taking the time to provide us your feedback. We're very sorry that your experience with Rippling hasn't met your expectations. Your account team has confirmed that they have reached out to your team directly to resolve any outstanding support requests related to onboarding set-up and employee accounts. We're committed to providing you with the best possible support and product. Thanks again for taking the time to leave Rippling a review.

Jetsy M.
JM
Negotiation Specialist
Mid-Market (51-1000 emp.)
"All-in-One HR Platform That Streamlines Payroll, Time Tracking, and Access Management"
5/5
What do you like best about Rippling?

It gives us an all-in-one employee management system, covering everything from HR records and benefits to time tracking, payroll, and access and identity management. It brings all of these pieces together in one unified platform, so organizations can manage them in the same place. That reduces duplicate work and helps automate routine tasks. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

If I had to point to one area for improvement, it would be that the sheer number of available features can feel overwhelming at first. That said, I also take it as a sign of how comprehensive the platform is. Once users get familiar with the interface and where everything lives, those same features can help automate workflows and cut down on manual work. Review collected by and hosted on G2.com.

Frebeliza B.
FB
Negotiation and Repricing - Collection Specialist
Mid-Market (51-1000 emp.)
"Smooth User Experience with Rippling"
5/5
What do you like best about Rippling?

I mainly use Rippling to access my timesheet, submit PTO requests, view my payslips, and manage my employee information. It keeps everything in one place, making it easy to track and submit my work hours. It's straightforward and saves time, helping me stay organized. I like that Rippling is not lagged and is convenient to use. It's easy to navigate and works smoothly. I can find what I need quickly without hassle, which makes managing work-related tasks, especially time keeping and tracking, much easier. I can easily submit my timesheet, request PTO, and update my information in just a few clicks. The initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Sometimes Rippling can be a bit slow on my computer, especially when a lot of colleagues are logged in at the same time. Review collected by and hosted on G2.com.

TW
Global parts courier
Mid-Market (51-1000 emp.)
"Easy Spending on my card"
5/5
What do you like best about Rippling?

Almost immediately after I use the card, the spend shows up in Rippling. Before, I had to make sure I got a receipt and then hope it was visible enough to take a good picture. After that, I still had to find the job number and figure out the right category and description. With Rippling, it’s already filled out for me.

It has saved me so much time and removed the hassle of taking a picture when it’s dark and you just want to eat or rest during your trip. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

So far, I haven’t found any issues. I can’t wait to try the travel feature, and I’m hoping it’s just as easy to use as the other features. Review collected by and hosted on G2.com.

Raphaelle A.
RA
Intern
Small-Business (50 or fewer emp.)
"Secure, Reliable, and Easy-to-Navigate Hub for Internship Documents and Information"
5/5
What do you like best about Rippling?

I love that all of the information that I need regarding my job (my internship) are listed on the platform. All the documents needed for my internship are uploaded and save so they are easy to go back to if necessary. All the information needed by my organization are found in the platform; however, sensitive information is well secured because of the metrics that it take for me to just login to my account. I truly believe that things like my social security number is safe, which took some time for me because I'm always skeptical about putting such personal and crucial information online and in plain access. The app is easy to navigate and it's extremely reliable as it never crashed or lagged throughout my time on the app. Set up was also equally as easy and reliable however I do want to add that I took a session where they taught me how to navigate the setup so the experience could be different for someone who doesn't have this resource. I personally don't pay for the platform but it's definitely a smart investment for a corporation. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I don't exactly dislike anything about rippling however I, naturally, feel iffy about having my social security number listed on the app. I do like however that social security isn't in plain sight and that it's hidden in my personal information section and I also love that login onto the rippling dashboard takes more actions and metrics than a usual platform does. That aspect makes me feel as if my information is truly safe. Review collected by and hosted on G2.com.

David Alonso C.
DC
Sourcing Agent
Mid-Market (51-1000 emp.)
"Seamless Time & Attendance Integration That Makes Payroll Effortless"
5/5
What do you like best about Rippling?

What I love most about Rippling is how seamlessly the Time & Attendance module integrates with the rest of the platform, especially payroll. In my previous role, we had to manually export CSV files from a time clock and upload them to our payroll software. With Rippling, hours, PTO, and overtime automatically sync. The mobile app is also incredibly intuitive for employees to clock in and out, geo-fence locations, or request time off. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

While the system is powerful, setting up highly complex, custom overtime rules or unique holiday policies for different states can be a bit tricky initially. The reporting tool is detailed but has a bit of a learning curve if you want to build custom dashboards. Also, during peak implementation times, customer support can sometimes take a day to get back to you. Review collected by and hosted on G2.com.

Larry K.
LK
IT & Systems Manager
Mid-Market (51-1000 emp.)
"Intuitive, Well-Designed Platform — Unified Profiles & Easy Device Management"
5/5
What do you like best about Rippling?

The platform is very well designed and intuitive to use on a daily basis. I work in IT for our company and it has been simple and easy to start from zero to managing a small inventory of devices. I love that all branches from pay, hr, time off, and devices all connect into the users profile in one easy to view format. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The only negative I've experienced with the platform was unclear and outdated documentation. While trying to locate a lost device, the documentation presented a map with a more precise view, but that applied only to devices registered as supervised in Apple Business Manager, and the documentation failed to make that limitation clear. Review collected by and hosted on G2.com.

Victoria M.
VM
Human Resources Manager
Mid-Market (51-1000 emp.)
"User-Friendly, Tech-Forward Platform with Highly Responsive Support Team"
5/5
What do you like best about Rippling?

Rippling is incredibly user friendly, tech-forward and the team is all very knowledgable and highly responsive. I appreciate how easy it was to install and launch different apps and I like that we are able to manage all integrations easily from one dashboard. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

So far there isn't anything I dislike about Rippling, just a few things have a steeper learning curve due to how granular you can customize the settings and policies. This will be a great thing once I have a more in-depth understanding of the nuances of the system, but I did create a few issues for myself by playing around with the settings for certain apps that impacted the rest of the company. Luckily, it was nothing that was too hard to correct and our Rippling implementation team was prepared to guide us. Review collected by and hosted on G2.com.

Wil P.
WP
Team Lead
Enterprise (> 1000 emp.)
"Secure Password Manager with Strong 2FA and Encryption"
5/5
What do you like best about Rippling?

For the Password Manager, the security features stand out most to me—especially the built-in 2FA support and the encryption. They give me confidence that my credentials (and the company’s) are genuinely protected, not merely stored. And because it’s integrated into the same platform we already use for HR and IT, it feels like one less separate tool to manage, maintain, and trust. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The browser extension has some quirks. Occasionally, it doesn't auto-detect login fields correctly, or I have to refresh the page for it to prompt me to save or fill in credentials. It's not a dealbreaker, but it does mean I sometimes fall back to copy-pasting manually. Review collected by and hosted on G2.com.