Rightworks Cloud Hosting Reviews (158)

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Rightworks Cloud Hosting Reviews (158)

View 1 Video Reviews
4.6
158 reviews

What do users say?

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Users consistently praise the customer service and ease of use of Rightworks Cloud Hosting, highlighting its reliability and quick access to QuickBooks from various locations. Many appreciate the seamless integration and support, which enhances their productivity. However, some users note occasional connection issues that can disrupt workflow.

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Timothy H.
TH
Timothy H.
Principal Owner
Accounting
Small-Business (50 or fewer emp.)
More Options
"Easy QuickBooks Desktop Access for Clients with Rightworks Cloud Hosting"
5/5
What do you like best about Rightworks Cloud Hosting?

The best thing about Rightworks Cloud Hosting is it that it allows me to help clients out with having QuickBooks Desktop and it is very easy of use. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

I feel like it is very limited on its integration with other software programs. Review collected by and hosted on G2.com.

Response from Leah Abraham of Rightworks Cloud Hosting
Editedit

Hi Timothy,

We're glad to hear that you find our Rightworks Cloud Hosting easy to use and helpful for your clients with QuickBooks Desktop. We appreciate your feedback on the integration with other software programs and will take it into consideration for future improvements.

JS
Jennifer S.
Chief Financial Officer
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
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"Effortless Remote Access with Rightworks Cloud Hosting"
5/5
What do you like best about Rightworks Cloud Hosting?

I love how Rightworks Cloud Hosting allows me to access my QuickBooks Desktop from anywhere without needing a VPN. It's easy to use and very convenient for situations like working from home or even when I'm on an extended vacation and need to squeeze in some work. The initial setup was very easy, and it's great that it integrates well with our BILL Platform to sync with QuickBooks. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

There is nothing that I dislike about using Rightworks Cloud Hosting. Review collected by and hosted on G2.com.

Response from Lorena Giannotti of Rightworks Cloud Hosting
Editedit

Thrilled to hear anywhere access and setup are working well, and great to hear BILL integration is seamless!

Yvonne N.
YN
Yvonne N.
Cotroller
Small-Business (50 or fewer emp.)
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"Best-in-Class Customer Service for QB Desktop Hosting"
5/5
What do you like best about Rightworks Cloud Hosting?

The customer service is one of the best I have experienced for anything tech based! Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

The only thing that I wish would improve is that it takes about 90 seconds for QB Desktop to fully load. Review collected by and hosted on G2.com.

Response from Lorena Giannotti of Rightworks Cloud Hosting
Editedit

Thanks for the kind words! We truly appreciate your business and are glad our support stands out. Noted on load time—we are working to improve performance.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
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"Multi-User QuickBooks Access, but Recent Customer Service Falls Short"
0.5/5
What do you like best about Rightworks Cloud Hosting?

I can easily use a QuickBooks Desktop file with multiple users. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Customer service has been poor in my recent interactions since the move overseas. Review collected by and hosted on G2.com.

Howard H.
HH
Howard H.
Business Manager
Small-Business (50 or fewer emp.)
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"Rightworks Is Easy to Use and Always Reliable"
5/5
What do you like best about Rightworks Cloud Hosting?

Rightworks is easy to use. No problems ever Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

We have to pay for each user even when they do not use at the same time. Review collected by and hosted on G2.com.

Response from Leah Abraham of Rightworks Cloud Hosting
Editedit

Thanks for your review! We're glad Rightworks makes it easy to stay connected to QuickBooks and has provided a reliable experience. We appreciate your feedback on user-based pricing and will share it with our team.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
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"Partnership with Right Networks while at QuickBooks"
5/5
What do you like best about Rightworks Cloud Hosting?

I appreciate Rightworks' continued focus on platform reliability and uptime, which has made remote access seamless and dependable. Their proactive communication, strong security practices, and responsive support team continue to stand out. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Rightworks could improve by accelerating innovation in cloud hosting and enterprise SaaS management capabilities to stay ahead of evolving customer needs. More self-service administration, automation, and advanced analytics features would further enhance the platform experience. Review collected by and hosted on G2.com.

Response from Leah Abraham of Rightworks Cloud Hosting
Editedit

Thanks for highlighting our reliability, uptime, security, and support. We’re also happy to hear the demand for more self-serve capabilities, along with your feedback on automation and analytics, as we continue improving the platform for our customers.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
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"Rightworks Keeps Our Data Safe and Protected"
5/5
What do you like best about Rightworks Cloud Hosting?

Using Rightworks makes me feel that our data is safe and protected. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Unable to share rightworks environment with my accountant easily Review collected by and hosted on G2.com.

Alisa A.
AA
Alisa A.
Small-Business (50 or fewer emp.)
More Options
"Effortless Cloud Hosting with Stellar Support"
5/5
What do you like best about Rightworks Cloud Hosting?

I really appreciate the ease of use of Rightworks Cloud Hosting. One of the major benefits for me is that everything is backed up on their cloud, so I don't have to worry about backing up on my own computer. Additionally, the customer service at Rightworks is amazing, which made the initial setup very easy. Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Nothing Review collected by and hosted on G2.com.

Response from Lorena Giannotti of Rightworks Cloud Hosting
Editedit

We're glad to hear that you find our product easy to use and that our customer service has been helpful!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
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"Easy to Use and Work From Anywhere"
4/5
What do you like best about Rightworks Cloud Hosting?

Ease of use, ability to work for anywhere Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Customer service is hard to understand at times Review collected by and hosted on G2.com.

Response from Leah Abraham of Rightworks Cloud Hosting
Editedit

Thank you for your feedback! We're pleased to hear that Rightworks Cloud Hosting makes it easy to access QuickBooks from anywhere and supports your work across multiple locations. We also appreciate your comments about customer service communication and will share them with our team as we continue working to improve the support experience for all customers.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
More Options
"Easy Anywhere Access to Our Information"
4.5/5
What do you like best about Rightworks Cloud Hosting?

Easy access to our information from anywhere Review collected by and hosted on G2.com.

What do you dislike about Rightworks Cloud Hosting?

Freezing or disconnecting and that we can't use the right click function. Also, that we can't download Google drive to access files to attach into QuickBooks. Review collected by and hosted on G2.com.