RightMessage Reviews (18)

Reviews

RightMessage Reviews (18)

4.4
18 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its powerful customization and exceptional support, which enhance their ability to segment and personalize content effectively. Many appreciate how easy it is to set up and use, allowing for ongoing benefits once established. However, some note a steep learning curve that may require additional time to fully leverage its capabilities.

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Ed M.
EM
Ed M.
Economist
Small-Business (50 or fewer emp.)
"Innovative Segmentation with a Learning Curve"
4/5
What do you like best about RightMessage?

Everyone tells marketers and business owners that they should segment their database. But it's always been difficult to figure out how to do it. RightMessage does the 'how' of segmentation. I like that RightMessage is very practical. You can survey your website visitors, get information about them, launch that survey quickly, and then sync that data back to your specific CRM. It's the only off-the-shelf company I've come across that solves the segmentation problem. The main feature we've used is the lead capture tool, and then using the information we collect to change the copy on the website so that the right user sees the right copy on the website. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

The thing you need to understand about RightMessage is that there is a steep learning curve if you are going to do it the right way. You need to first define what your segments are, create a survey and create questions to define those segments, and then you need to understand how you are going to use segmentation data on the website. Coming up with all this is simple once you know. But it takes a while to figure out the strategy. So if you are going to get ALL the value from RightMessage you need to be prepared for the learning curve. Review collected by and hosted on G2.com.

Alexis G.
AG
Alexis G.
Founder & CEO
Small-Business (50 or fewer emp.)
"Helps us identify high-value readers when they subscribe"
4/5
What do you like best about RightMessage?

It helps us learn more about our audience and identify high-value readers. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

When we set it up, it felt a bit tricky to get it to work right. We also only use one feature, a survey when someone signs up for our email list that tags them in ConvertKit. Review collected by and hosted on G2.com.

Hunter H.
HH
Hunter H.
"Improved User Segmentation, Easy to Use"
4/5
What do you like best about RightMessage?

I like how easy it is to use RightMessage and get it up and running. The pace of improvement over the past year with new features has been stunning. The platform does what it says it will, making it easy to survey users and show them personalized messaging. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

I've run into a few user experience things that have been confusing but RightMessage support has been very helpful. The workflow builder had some confusingly named options - I wasn't sure how to get the output I wanted. I asked support and they pointed me in the direction I needed and also made some tweaks to the product (they agreed it could be more clear). Review collected by and hosted on G2.com.

Oskar J.
OJ
Oskar J.
Small-Business (50 or fewer emp.)
"Elevates Audience Segmentation and Personalization"
5/5
What do you like best about RightMessage?

I use RightMessage to segment our audience, which gives me a better understanding of who our audience in ICP is. It allows me for personalization of our landing page. I think it works amazing, and the initial setup was really easy. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

All good Review collected by and hosted on G2.com.

Ian B.
IB
Ian B.
"Exceptional Support with Powerful Customization"
5/5
What do you like best about RightMessage?

I like that the best feature of RightMessage is Brennan's responsiveness with support questions, bug fixes, and introducing new features. If something isn't working or I'm confused, he's quick to help. This provides great support that adds value to my experience. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

The more RightMessage can transition to using text as input and output to integrate with AI workflows, the better. This has already started. Review collected by and hosted on G2.com.

Ernest W.
EW
Ernest W.
Digital Business Development Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Great tool to build a popup CTA widget for websites."
4/5
What do you like best about RightMessage?

We are currently using rightmessage to create CTA popup widgets on our website. So far so good. We would need to embed rightmessage code in to our website and the code is light and clean. So it doesn't affect the load time. afterall, it is just a popup. With the popup, we are able to collect emails and as well as display message and announcement. It can either be a popup, a full screen, a sidebar or even embed it within the article in between the paragraph. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

We are currently using the limited rightbar plan which has been discontinued and comes with limited feature. So far, all is good, but if were to mentioned a disadvantage of it, we would say the pricing as the upgrade to the next plan start from $79 for an extra feature. Review collected by and hosted on G2.com.

Glen M.
GM
Glen M.
Marketing Technician
Small-Business (50 or fewer emp.)
"Lives up to the title: "Right Message" - helps us get the right message to the right person."
5/5
What do you like best about RightMessage?

Makes it possible for us to collect new subscribers interests and send them personalized messaging and offers based on their interests and needs. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

It serves intelligent popups, sliders, and other widgets, but unlike OptinMonster, we can't easily select a category of posts to include/exclude for the opt-in widgets Review collected by and hosted on G2.com.

Phil S.
PS
Phil S.
Founder and President and Chief Oil & Gas Accounting Simplifier
Small-Business (50 or fewer emp.)
"This App Super Charges Your Site"
5/5
What do you like best about RightMessage?

I love how easy it is to customize your site based on who is viewing it. Review collected by and hosted on G2.com.

What do you dislike about RightMessage?

All the thinking that has to go into it. That's on me and not the product. Review collected by and hosted on G2.com.