The customer success team is amazing, always willing to look for ways to support us better or improve their services. Review collected by and hosted on G2.com.

Greater flexibility/customisation around the response to users upon reporting an email would be great. The email should congratulate the user for doing the right thing, however, at the moment this isn't the case Review collected by and hosted on G2.com.

Right-Hand has incredible human support in a cyber-focused universe. Their team provides quality resources that we can leverage to make our systems and personnel more secure. Review collected by and hosted on G2.com.

I love the built in training models, for tracking purposes, I would love if I could run reports where they are aggregated to an individual's posture. That way I would not have to check each individual module completion status for each employee. Review collected by and hosted on G2.com.

As a user, I like how the site is easy to navigate, and the short video modules make it simple to learn about cyber security. The videos are fun to watch and genuinely educational. Getting the emails also helps keep me in the loop with the organization.

As an admin, the Right-Hand Team resolves issues as a team and gives full support no matter the situation. From the simplest matters to the major ones, they know how to meet our expectations. Charlton was very hands on with the team and he made sure our experience with Right-Hand was the best. Review collected by and hosted on G2.com.

As a user, some questions might be too easy to answer.

As an admin, some testing features are limited and other data reports might need improvement. Review collected by and hosted on G2.com.

I like the great functions with the portal and the top-notch customer service from Right-Hand Cybersecurity. I appreciate the check-ins to maintain posterity and the consistent updates. It's been a great tool for cybersecurity awareness and training modules, keeping employees up to date and knowledgeable on current avenues of attack and ways to be cautious with sensitive information. The integration was very simple, and the company has grown exponentially to properly adjust to the needs of big companies and the constant evolving threats they face. Review collected by and hosted on G2.com.

The only issues were complications with the email tenant provider on my end. Review collected by and hosted on G2.com.

The Right Hand Cybersecurity platform stands out for its modern and sleek design, as well as its extensive library of training content and modules available for use. What truly sets the experience apart, though, is our outstanding Customer Success Manager.

Charlton not only check in with us regularly, but consistently go above and beyond in every interaction—whether it's scheduling and designing phishing campaigns, troubleshooting configuration issues, or creating customised content tailored to our organisation.

The combination of this advanced platform and the expertise and professionalism of our Customer Success Manager has noticeably improved security awareness within our organisation, leading to much more positive results and outcomes than we had previously experienced. Review collected by and hosted on G2.com.

At this time, we have no complaints about Right Hand Cybersecurity. We are extremely satisfied with the product, the service, and the high level of engagement we receive. Review collected by and hosted on G2.com.

Right-Hand has been a real catalyst for elevating our Human Risk and Cyber Awareness programmes. The platform is intuitive, adaptable, and built with both engagement and measurable impact in mind. It’s allowed us to streamline our campaigns and gain meaningful insight into behavioural risk across the organisation.

A special mention to our exceptional Customer Success Manager, whose dedication and partnership have been second to none. They consistently go the extra mile — often after hours — to help us meet deadlines, resolve challenges, and maximise the platform’s value. Their deep understanding of customer needs, proactive communication, and solutions-driven mindset have truly set them apart.

I would highly recommend both the Right-Hand platform and the incredible team behind it. Review collected by and hosted on G2.com.

Adjusting to a new platform always takes time, but thanks to the team’s support and clear guidance, the transition has been smooth and positive so far. Review collected by and hosted on G2.com.

I use Right-Hand Cybersecurity for phishing email training and love how easy it is to create email templates and training modules. The platform support is great and makes creating templates simpler. I really appreciate the ease of use, the support team, and the overall quality of the system. It's so much easier to use than our previous platform, saving my team time and effort. My team loves the tool, and our onboarding was fairly easy, completed in just a few days. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

They bring deep, hands‑on cyber security knowledge, especially in areas like governance, risk, compliance, and security operations, rather than just high‑level theory. Review collected by and hosted on G2.com.

We’ve noticed that the current Azure user onboarding process is quite complex and not consistently understood across teams. This increases the risk of errors, rework, and delays during account creation and access provisioning.

To address this, we need clear and comprehensive documentation that outlines the end‑to‑end onboarding process, including:

Account creation steps

Required approvals

Role and access assignment

Conditional access and security requirements

Common issues and troubleshooting guidance Review collected by and hosted on G2.com.

I really appreciate that the Right-Hand Cybersecurity team provides excellent service and support. They are flexible and adapt to our schedule, especially when we need to change our timeline due to unexpected issues. Charlton and his team have been great and provide exceptional support. The ease of setup was another big plus, with the team assisting us via video calls to help with installation and setup. Review collected by and hosted on G2.com.

None that I think of as of the moment Review collected by and hosted on G2.com.

What I appreciate most about Right-Hand Cybersecurity is their proactive approach to client safety. They prioritize preventing problems before they arise and are always working to enhance their security practices. I also value the collaborative atmosphere, where experts join forces to address challenges and exchange knowledge. It truly feels like an environment where I can contribute meaningfully while expanding my skills and knowledge in cybersecurity. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I strongly dislike. Like any fast-growing cybersecurity company, there can sometimes be a lot happening at once, which can feel a bit overwhelming. But I see that as part of the challenge and an opportunity to learn, improve processes, and grow with the team. Review collected by and hosted on G2.com.