Restroworks Restaurant POS Reviews (1,308)

Reviews

Restroworks Restaurant POS Reviews (1,308)

4.8
1,308 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive support of Restroworks Restaurant POS, highlighting its ease of use for daily operations and effective integration with delivery platforms. The software's comprehensive reporting features are also frequently mentioned as valuable for tracking sales and performance. However, some users note that performance can be affected by internet connectivity issues.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
ST
Shweta T.
Food and beverage executive
Mid-Market (51-1000 emp.)
"Smooth PMS Integration and Excellent Support for Banquet operations"
5/5
What do you like best about Restroworks Restaurant POS?

The software’s user interface is good, and the integration with our PMS software is very smooth. Customer support from the team is also really very good. The implementation support from Mr. Prasad is prompt and helpful whenever we need assistance. Overall, the software performs very well for our day-to-day F&B operations. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

We handle more banquet events now, and Restroworks has made banquet reservations very easy for us. The reservation portal is also separate, which helps us modify reservations right up to the last moment. This also makes it easier to accommodate customers’ last-minute changes. Review collected by and hosted on G2.com.

RK
Rajat K.
Restaurant Manager
Mid-Market (51-1000 emp.)
"Restroworks Multi-Station Routing is a Game-Changer"
4.5/5
What do you like best about Restroworks Restaurant POS?

Restroworks really shines when it comes to kitchen orchestration.

The multi-station routing feature is a total game-changer for multi-category operations. Splitting orders automatically—so the bar, grill, cold station, and pastry prep each get only what they need to see—slashes kitchen chatter and keeps order fulfillment moving smoothly during peak rush. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

When category-to-station mappings are changed on the backend, the local POS terminal or KDS devices often keep using their locally stored data so they can continue operating offline if the internet drops. The downside is that they don’t always fetch the updated station-routing rules right away unless they’re forced to refresh. Review collected by and hosted on G2.com.

biswajit b.
BB
biswajit b.
Food and Beverage Captain
Mid-Market (51-1000 emp.)
"Effortless F&B Management with Stellar UI"
5/5
What do you like best about Restroworks Restaurant POS?

I like the way we can select the menu items; there are four different ways to punch the menu item in the software. The software provides a search option to quickly find the exact menu item we need, which is really helpful during busy times. The user interface is very good and easy to understand, allowing us to navigate from one option to another quickly. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

The bill series is generated by terminal, meaning if the first bill is printed from terminal one it shows the bill number T1-1 and the first bill printed from terminal two shows the bill number T2-1. This should be continuous. Review collected by and hosted on G2.com.

AK
Arvind K.
Manager
Mid-Market (51-1000 emp.)
"Best functionalities and billing features in Restroworks"
4/5
What do you like best about Restroworks Restaurant POS?

This is the easiest application to operate and do the billing which is a user friendly application.

The application is connected to various aggregators for online ordering. Which helps to generate revenues.

The application is fast for taking orders which helps alot in QSR restaurants operations.

Reporting functionalities is one of the best features to track daily sales and analysis. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

If internet is disconnected then its hard to maintain the billing systems connected on local lan for billing. But with the help of the posist team we manage it. Review collected by and hosted on G2.com.

VM
Vinoth M.
Manager
Mid-Market (51-1000 emp.)
"Restroworks: Efficiency & Unified."
4.5/5
What do you like best about Restroworks Restaurant POS?

From day one restaurant is operating smoothly without any issues.

It helps users to have smooth operations day-to-day

The Online orders like swiggy and zomato lands smoothly in the delivery tabs.

The Feature of CRM based helps to keep tracks of customer who visits regularly.

Application is fast, efficient billing processes during peak hours. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

If any issue arises we connect with respective teams in Restroworks they resolve it on the spot.

We do have dislikes any.

Support team is available for any issue occurs. Review collected by and hosted on G2.com.

AP
Arvind p.
Food and Beverage Executive
Mid-Market (51-1000 emp.)
"Restroworks Streamlines F&B Operations with Excellent Support"
5/5
What do you like best about Restroworks Restaurant POS?

Operationally, Restroworks works well for the food and beverage department. We’re able to carry out all our functions smoothly in this software, and overall it supports our day-to-day operations effectively. Customer support is also really good. The implementation team has been helpful, and Mr. Prasad is always available when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Compared to IDS, Restroworks does not have a facility to check the PMS occupancy report. If this report could be generated within the system, it would save the trouble of having to check with the front desk staff every day. Review collected by and hosted on G2.com.

PB
Partha S. B.
F&B manager
Mid-Market (51-1000 emp.)
"Seamless PMS Integration That Saves Time, Backed by Excellent Support"
5/5
What do you like best about Restroworks Restaurant POS?

Restroworks integrates with PMS software to automate data transfer from the POS to the PMS. This saves a lot of time and cuts down on manual work for both the F&B and Accounts teams, making the overall process smoother and more efficient.

The support we received form implementation consultant Mr. Prasad Is really good. Training provided was in details. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Restroworks does not print the bill series as a continuous sequence. Instead, it prints bill numbers terminal-wise, which makes it difficult to understand and track the overall bill series. Review collected by and hosted on G2.com.

CK
Chandan K.
Manager
Restaurants
Small-Business (50 or fewer emp.)
"User-Friendly POS with Strong Support and Reporting - Sbarro"
4.5/5
What do you like best about Restroworks Restaurant POS?

Restroworks is a very good platform for billing and inventory management.

In terms of CRM data and reporting, it has been very helpful to us. From a customer satisfaction perspective, Restroworks has played a very important role in our business also .

The integration part is very useful from an online ordering perspective, and the support and performance day by day are very smooth and easy. The price of this application is also very reasonable, and it is easy for anyone to use. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

If I talk about any dislikes, there is nothing major. However, sometimes there are minor issues with report calculations or online orders landing in the POS. But after contacting support, the problem is easily resolved. Review collected by and hosted on G2.com.

MT
Manish T.
Manager
Small-Business (50 or fewer emp.)
"Restroworks POS Makes Daily Order Punching, Offers, and Reporting Easy"
5/5
What do you like best about Restroworks Restaurant POS?

We use Restroworks POS for our daily operations. I’m very happy using it on a day-to-day basis for order punching, and for setting offers day-wise as needed. We also check the daily reports and track CRM details, including customers’ previous order information.

The Restroworks Support Team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Nothing as of now that I dislike in the application. It meets what’s needed in the market, and the Restroworks team keeps adding new features. Review collected by and hosted on G2.com.

RR
Rahul R.
Manager
Small-Business (50 or fewer emp.)
"Quick Billing and Great Reporting for Faster Restaurant Operations"
4/5
What do you like best about Restroworks Restaurant POS?

The Best thing is the quick billing system which helps to run restaurant fast and quick. Along with it it has great reporting features. which helps to get various sales data as and when required. Review collected by and hosted on G2.com.

What do you dislike about Restroworks Restaurant POS?

Offline billing has to be fixed in a efficient way so there should be no issue going further. Review collected by and hosted on G2.com.