ResourceSpace Reviews (52)

Reviews

ResourceSpace Reviews (52)

4.4
52 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support and ease of use of ResourceSpace, highlighting how quickly they can find and manage digital assets. The platform's flexibility and customization options are also frequently noted, making it suitable for various organizational needs. However, some users mention a learning curve for new users, particularly in navigating its extensive features.

Pros & Cons

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FC
Ferdinand C.
Head of communication
Small-Business (50 or fewer emp.)
"Flexible Platform with Outstanding Support and Customization"
5/5
What do you like best about ResourceSpace?

The platform's flexibility and the team's willingness to assist and work on developing new features tailored to our needs have been impressive. I truly appreciate these aspects and would recommend it without hesitation. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

I don't have any particular comments, as everything functions just the way I want it to. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Mid-Market (51-1000 emp.)
"Excellence in Digital Asset Library & Archive"
5/5
What do you like best about ResourceSpace?

ResourceSpace has been an immensely valuable tool for us as an organisation to store all our valuable digital assets (images, video, brands etc) providing advanced search options, cataloguing , tagging and security balanced access to all our stakeholders.

The system is intuitive and easy to use but if needed their customer support is prompt, friendly and always resolution focused. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

We have no real complaints.

The only very small matter we have encountered is with the 4 minute video preview sometimes leading users to mistake that for the entire video length. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Outstanding Customer Service Sets Them Apart"
4.5/5
What do you like best about ResourceSpace?

They have the best customer service, and being an open-sourced platform means it has endless potential for many use cases across different businesses. It's a customizable database that's easy for users to get started and also easy to manage (as an administrator). Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

It occasionally has bugs that I cannot find the cause of (but they normally get resolved). Review collected by and hosted on G2.com.

HN
Harry N.
Technischer Redakteur
Mid-Market (51-1000 emp.)
"Powerful and adaptable, but complex in operation"
5/5
What do you like best about ResourceSpace?

It can be customized in great detail. Strong filtering functions possible. Continuously adjusted. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Due to the extensive range of functions, it is not very intuitive in many areas. Review collected by and hosted on G2.com.

Damian A.
DA
Damian A.
Web Team Leader
Mid-Market (51-1000 emp.)
"Smooth sailing"
5/5
What do you like best about ResourceSpace?

Since we switched from a self-hosted and self-managed installation to cloud hosted and supported installation, we have not had a single issue with the software over many months. The support is fantastic, hosting is reliable. We have 150 staff empowered to access our digital assets and it's been remarkably easy and smooth sailing. The switch was easy. Support check in with us proactively on a regular basis and it's software I love to use. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

I love ResourceSpace. As open source software it can be tempting to set it up and try to self manage and self host, which can naturally lead to difficulties. Unless you are really equipped to do so. Review collected by and hosted on G2.com.

Alina M.
AM
Alina M.
Content Manager
Mid-Market (51-1000 emp.)
"A great product with great service"
5/5
What do you like best about ResourceSpace?

With ResourceSpace, we have a web-based platform that is user-friendly and covers all our requirements through the system's features and characteristics. The software is invaluable for storing and sharing our digital content. ResourceSpace saves us so much time by making processes more efficient, whether it's editing assets in the DAM instead of downloading them into an image editor, or the ability to create collections. The collection features allow us to categorize the files, make them easily accessible to users, and share individual files or complete collections with external partners. Access to the content can be individually enabled by us depending on the user's country and language. In short: easy to use, implementation and integration for specific requirements, many helpful features, frequently used, great support. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

There is nothing to complain about. The collaboration with Montala is excellent, and the constant developments and upgrades of the software are impressive. The support team is great - it provides us with excellent customer service and always finds a solution for our specific requirements. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Communications Manager"
4.5/5
What do you like best about ResourceSpace?

Customer support, Ease of use, frequency of use Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Better preview of video files.

When files have been uploaded, you return to the upload page instead of the home page.

Missing a sleek and stylish browsing feature for PDF files. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy to Use with Helpful Updates and Clear Documentation."
5/5
What do you like best about ResourceSpace?

I can easily handle it and new updates are provided all the doubts where clarified through the document. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

There is no access for CLIP AI Smart Search and Tagging, Ai generated removal image working progression bit low. Review collected by and hosted on G2.com.

DR
Deepti R.
Visual Content Producer
Mid-Market (51-1000 emp.)
"Secure, intuitive asset management"
4.5/5
What do you like best about ResourceSpace?

As an administrator for my organisation of 300+ colleagues, what I like best about Resource Space is the intuitive usability. I don't have to spend time re-training colleagues regularly as they seem to be able to find what they are looking for, most of the time. In addition, I value the customer support - their promptness and accesibility is great! They have had multiple calls, trainings, troubleshooting and developed bespoke functionalities for our organisation. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

Sometimes there are a few glitches, some changes to the functionality are not saved or suddenly disappear. Butthis happens quite rarely and is immediately resolved by customer support. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Verified User in Alternative Medicine
Enterprise (> 1000 emp.)
"ResourceSpace is a intuitive DAM with excellent support."
3.5/5
What do you like best about ResourceSpace?

ResourceSpace is very affordable and has fantastic support.

The support team is very knowledgeable and flexible. Requests are promptly reviewed and implemented. Review collected by and hosted on G2.com.

What do you dislike about ResourceSpace?

ResourceSpace has few features for e-commerce. Review collected by and hosted on G2.com.