Replenit Reviews (44)

Reviews

Replenit Reviews (44)

4.8
44 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Replenit for its effortless automation and personalized reminders, which help ensure timely replenishment of products. The platform's ability to integrate seamlessly with existing systems and provide valuable insights enhances user experience and drives customer retention. However, some users note that the AI's timing can occasionally be slightly off, suggesting room for improvement.

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Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"We are excited to start working with Replenit"
4.5/5
What do you like best about Replenit?

We are both serving b2c and b2b clients, so our customers habits, personas and expectations are very different from each other. Thanks to Replenit, we will be able to understand each of our customers' unique purchase habits and send individualized reminders on autopilot. And Replenit is being implemented to our existing systems so it does not require any migration. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

Even though it can predict when a customer needs to purchase again, it would be great to see some forecast analytics as well. Review collected by and hosted on G2.com.

Jennifer B.
JB
Jennifer B.
Group CRM Manager
Legal Services
Mid-Market (51-1000 emp.)
"Long Awaited Solution For Beauty Industry"
4.5/5
What do you like best about Replenit?

We have been considering implementing replenishment reminders manually with limited coverage of products, and we couldn't succeed due to the high number of skus we have. We were dreaming about an automated solution that could cover all of our products and customers and Replenit jumped in with a fully automated and full coverage of our product portfolio. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

So far everything is great, we are looking for new workflows in addition to replenishment. Review collected by and hosted on G2.com.

Fırat B.
FB
Fırat B.
Digital Marketing Consultant
Small-Business (50 or fewer emp.)
"AI Driven Retention Strategy"
5/5
What do you like best about Replenit?

It was always a challenge to personalize timing and reaching out our customer on time, we could do that of course but it was not possible to scale and automate. Working with Replenit team is so easy, their product does not require any additional work after initial setup. Our costumers are the happiest once when they receive a reminder to restock their friends’s favorite food. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

We are waiting for the new AI reporting to be released so we can understand our product retention in a better way. Review collected by and hosted on G2.com.

Kemaleddin B.
KB
Kemaleddin B.
Software Quality Assurance Tester
Mid-Market (51-1000 emp.)
"Excellent Support Helped Us Overcome Onboarding Challenges"
5/5
What do you like best about Replenit?

While we were onboarding Replenit we faced with some difficulties due to our data structure and complexity of different data sources, but thanks to Replenit’s support we managed to implement it easily. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

It would be great to have someone worked with us directly during the project even though we got the support we need. Review collected by and hosted on G2.com.

Agata U.
AU
Agata U.
Senior client account
Small-Business (50 or fewer emp.)
"Hesitant at first due to our data structure but loved it!"
4.5/5
What do you like best about Replenit?

We have different data silos to connect thats why I was hesitant at the beginning even though we would like to increase one of our websites retention rate. Replenit connected our systems and made sending replenishment emails possible. It is also working on backend and provides insights about our products retention. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

It would be great to have some direct connectors like plugins. Review collected by and hosted on G2.com.

Mike R.
MR
Mike R.
"Efficient Automated Reminders with Excellent Support"
4/5
What do you like best about Replenit?

I like that Replenit's team is sharp and very hands-on, willing to help get everything set up. The price seems very fair. The initial setup was fairly simple, and their team took care of most of it. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

N/A Review collected by and hosted on G2.com.

Elçin K.
EK
Elçin K.
Manager-Information Technologies&Artificial Intelligence
Small-Business (50 or fewer emp.)
"Answers Retail’s problem and great product to start AI transformation"
5/5
What do you like best about Replenit?

AI is taking over everywhere, but implementing AI to day to day business is a pain to see direct impact on revenue. Replenit is directly touching this concern by increasing the revenue on repeat purchases and understand when a user should repurchase again. This helps to stop guessing or generalizing the timing even though you can deep dive into segments you can not go to indivudiual level consumption habits. Replenit is providing user level repurchase timing and they are triggering your martech on user level with products to be repurchased without any hassle, Additionally, their insights and analytics help brands to understand product level retention so a strategy can be adjusted accordingly. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

Number of workflows should be increased to cover all the use cases that marketer needs. Review collected by and hosted on G2.com.

Pınar A.
PA
Pınar A.
Sales and Marketing Director
Mid-Market (51-1000 emp.)
"Finally, a solution designed for cosmetic retailers where retaining customers is the key"
5/5
What do you like best about Replenit?

Replenish’s approach to solving the retention problem in our industry is revolutionary. Due to technical limitations and/or huge effort to activate 1:1 personalized repeat purchase activities, we weren't able to utilize our high stickiness products’ potential. Thanks to Replenit’s smart approach to one of the most important challenges of our industry, we will be able to overcome this problem and unlock the full potential of our crm and retention activities for our full customer portfolio without any hassle Review collected by and hosted on G2.com.

What do you dislike about Replenit?

They have a ready-to-use Shopify app to integrate; it would be great to have for every platform. I know they are working on a new AI integrator to eliminate the integration step fully. Review collected by and hosted on G2.com.

Mustafa Kemal B.
MB
Mustafa Kemal B.
CEO
Small-Business (50 or fewer emp.)
"Gold Mine Insights For a Marketplace"
5/5
What do you like best about Replenit?

Replenit’s replenishment AI is good and this is their main value but on the other hand, they have amazing insight dashboards and data which is helping us a lot to manage our market place operations. We can take actions based on the insights saving a lot of manual work and give us huge advantage Review collected by and hosted on G2.com.

What do you dislike about Replenit?

At the beginning, dashboard part was okay but not that powerful. The new version that they are developing looks much more in deptt. It will be great to see much more flexible version for us Review collected by and hosted on G2.com.

Önder T.
ÖT
Önder T.
Regional Product Manager - Central Europe
Enterprise (> 1000 emp.)
"Great Product For AI Transformation and Driving Revenue"
5/5
What do you like best about Replenit?

Our business is based on recurring purchases and we need to remind our customers in a timely manner when our customers need more, so we can keep working with us. With Replenit, we dont need to play any guess game or trying to implement some reminders manually, it was a game changer for us, we automated every post-purchase activity and it is all AI backed. And another good thing is, we can drive repeat purchases multichannel. Review collected by and hosted on G2.com.

What do you dislike about Replenit?

it would be good to see some additional connections with our crm, so we can label our clients based on their replenishment predictions. Review collected by and hosted on G2.com.