The Axis tool is very thorough with great features including showing your screen from the secure window with others (no more need to get files onto their host computer). Their technical support is among the best I have ever experienced. Their interface is (Class Manager) is a great way of keeping an eye out to help students and see their 'virtual expressions' when body language (in person) is not available. Review collected by and hosted on G2.com.

There is little to dislike. We have had issues with customers getting into ReadyTech but that is almost always on the customer and their firewalls or other security protocols (whether the customer is aware or not). The ReadyTech support team is very quick to help and troubleshoot issues as they are a chat away. Review collected by and hosted on G2.com.

I like the ease of use of ReadyTech. I also enjoy the reports generated, as they work especially well. Review collected by and hosted on G2.com.

perhaps a renovation in the view of the lobby and the classroom, to look more modern or more friendly Review collected by and hosted on G2.com.

Ease of use. It's very quick and easy to set a class up for the week. Review collected by and hosted on G2.com.

The reliability of the services isn't perfect, so if this could be improved it would be greatly appreciated. Review collected by and hosted on G2.com.

The remote view of all seats is an extremely valuable feature for managing remote courses. It allows our trainers to easily monitor participants' progress and provide timely assistance when needed, creating a more interactive and supportive learning environment. Our customers and trainers greatly appreciate the enhanced oversight and seamless communication this feature enables Review collected by and hosted on G2.com.

The RT tools are installed during the VM initialization process and cannot be managed manually afterward. This limitation poses a challenge for me during troubleshooting or when copying VMs, as it restricts flexibility in handling potential issues or making necessary adjustments Review collected by and hosted on G2.com.

While I'm impressed to see how much investment Readytech puts back into their product releasing new features and tools that make meeting the learning needs of my customers easier, I have to say the best thing about RT is their approach to Customer Success. They go out of their way to help, offer solutions and ensure you have what you need. Review collected by and hosted on G2.com.

My company is global with market specific cost/pricing. Would be nice to see a similar approach at RT. Review collected by and hosted on G2.com.

Having used ReadyTech across two different companies—both on Axis and the hosted version—I’ve found the platform to be intuitive, user-friendly, and generally very reliable. One of the biggest strengths is the quality of their support team. Any time an issue arises, they’re quick to respond and incredibly helpful. A special shout out to our new account manager, who’s been consistently responsive, approachable, and willing to go the extra mile—no question is ever too much trouble. Review collected by and hosted on G2.com.

There are occasional technical hiccups, particularly with audio/video connectivity and screen sharing lag. However, the silver lining is that their support team is always willing to jump on a call and help resolve any issues quickly. Review collected by and hosted on G2.com.

It is easy to access by students participating in the training. Better than other softwares used whre IT was always required and often users had issues throughout the class.

Simple to use by instructur. User friendly instructor interface, fast to change between users' screens and share files and information with participants. Review collected by and hosted on G2.com.

Full screen is sometimes finicky, exiting when using certain comands in the software used for training. When instrucor takes over student user's screen, user cannot see mouse pointer to understand where instructor is pointing. Sometimes it works in Share Control, but not always. Review collected by and hosted on G2.com.

quick time to react when there are problems Review collected by and hosted on G2.com.

nothing really, they always responded right away after opening a ticket with a good resolution

Well, at times the environment is a bit slow but those problems seems to be gone by now Review collected by and hosted on G2.com.

As a learning platform it's quite easy to use. Al the features are readily available every time you need them. Review collected by and hosted on G2.com.

The user interface is always tidy, but sometimes there's too much information going on. Review collected by and hosted on G2.com.

We provide product training to our customers, but this varies greatly in terms of planning and customer needs.

Previously we worked with 'our own' hardware and virtual machines, but this was not ideal in terms of maintenance and availability.

We then learned about the possibilities of ReadyTech and this was a reason for us to start working with it. How would this fit within our training facilities?

We really liked this. ReadyTech gives you the options to scale up per training, entirely depending on the wishes of our customers.

Furthermore, ReadyTech offers simple options to upgrade and manage our training courses.

We once had to call on ReadyTech support because we were unable to start a training instance.

Support responded immediately and was able to resolve the issue within 10 minutes. Very impressive .....

ReadyTech is an ideal solution in our training facility, scalable, reliable and ease of managing.

We are very happy with using ReadyTech! Review collected by and hosted on G2.com.

We have been working with ReadyTech for a long time and are very satisfied with the product, support and ease of use.

In the past we experienced quit often problems when hosting and maintaining our own training instances onpremis.

Since we use ReadyTech, it made this more easy and flexible...... Review collected by and hosted on G2.com.