Re-flow Field Management Reviews (33)

Reviews

Re-flow Field Management Reviews (33)

4.5
33 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and exceptional support provided by Re-flow Field Management, highlighting how it streamlines operations and enhances communication across teams. The software's ability to transition from paper to digital forms has significantly improved efficiency, although some users note that reporting features could be more comprehensive.

Pros & Cons

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AF
Andy F.
Credit Control Manager
Mid-Market (51-1000 emp.)
"Transforming our Business from piles of paper to a digital platform."
5/5
What do you like best about Re-flow Field Management?

Re-Flow has taken away the headache of unreadable paperwork and the time delays involved in getting information. It helps us access what we need instantly while also ensuring compliance.

It has removed data silos and given us one source of truth. The feedback from the sharp end was positive in all aspects.

Support from Joda and Charlie has been amazing and they have expanded our understanding greatly and assisted us in creating automated forms which drives our business forward. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

There's not really anything that springs to mind in terms of dislike. Like all there are probably features we could use in the future, but it meets all our needs literally out of the box. Review collected by and hosted on G2.com.

Response from Ciara Wood of Re-flow Field Management

Thank you, Andy, for taking the time to share your feedback. It's fantastic to hear that Re-flow is helping to remove data silos and drive meaningful improvements across your operations. We're also delighted to hear about your positive experience with Charlie and Joda. Our team is committed to supporting our customers every step of the way, and we'll be sure to pass on your kind words.

marshall g.
MG
marshall g.
Office Manager and Trainee Project Manager
Small-Business (50 or fewer emp.)
"Seamless Cloud Reporting That Transformed Our Safety and Documentation Workflow"
4/5
What do you like best about Re-flow Field Management?

We had a major issue with how we transferred documentation from site to the office, as well as how we delivered and recorded safety conversations. Re-flow was our remedy for this. With its seamless cloud reporting, communication improved tenfold within the company, and we also began communicating more effectively with our contractors and clients. This has helped us win further contracts. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

The only real pain point (which isn’t a major drawback) is the cost of tailored support for things like form creation. However, if you’re a bit tight on the purse strings like we are, there’s documented troubleshooting available, and the system is relatively intuitive for the average user. Review collected by and hosted on G2.com.

Response from Ciara Wood of Re-flow Field Management

Thank you Marshall for taking the time to leave such a positive review.

We're delighted to hear that Re-flow has helped improve communication across your teams, contractors and clients, while making site-to-office reporting much more efficient. It's especially rewarding to know that these improvements have contributed to winning new contracts.

We also appreciate your honest feedback on tailored support costs. Whilst we're always looking at ways to make the platform even easier to manage independently, it's great to hear that our help resources and intuitive design have helped your team get the most out of the system.

Thanks again for your support and for being part of the Re-flow community.

LH
Luke H.
Manager
Small-Business (50 or fewer emp.)
"All Job Info in One Place—Easy Forms, Photos, and Client Sharing"
5/5
What do you like best about Re-flow Field Management?

All job related information is captured in one place. Forms can be easily downloaded and shared with the client along with photos etc. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

I cant create jobs from my phone or tablet out in the field. Review collected by and hosted on G2.com.

Neil H.
NH
Neil H.
Site Manager
Mid-Market (51-1000 emp.)
"RJT Excavations"
4.5/5
What do you like best about Re-flow Field Management?

Re-flow stores all records and is great for accessing information from sites remotely. It gives a real time reflection of what's happening on site. Its very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

There has been occasions where people, including myself have gone to save forms with a bad reception and the app has frozen and then the form has disappeared. Review collected by and hosted on G2.com.

Daniel R.
DR
Daniel R.
Senior Tutor
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Flexible Platform That Fits Our Business Needs"
5/5
What do you like best about Re-flow Field Management?

Its flexibility around our business needs Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

It is not as advanced as other platforms and is a little slower to integrate i.e. AI Review collected by and hosted on G2.com.

MK
Mike K.
Small-Business (50 or fewer emp.)
"Simplifies Data Gathering for Construction Firms"
4/5
What do you like best about Re-flow Field Management?

I find that Re-flow Field Management really makes data gathering easier because it's all electronic rather than on paper, which helps us send information to clients more seamlessly. I also like the ability to schedule works for long periods, create bespoke data forms, and assign plant and vehicles directly to the job, as these features reduce data input time for both the office and operatives doing the job. Moreover, the free tutorials and calls were very useful during the initial setup, making a new system less daunting. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

I find storing training records in the system and their location to be very difficult. Review collected by and hosted on G2.com.

Sophie B.
SB
Sophie B.
Operations Business Assistant
Small-Business (50 or fewer emp.)
"Streamlined Workflow and Real-Time Updates, Minor Room for Improvement"
3.5/5
What do you like best about Re-flow Field Management?

Re-flow has made it much easier to keep our operatives organised, especially across multiple sites and fast-moving projects. The ability to issue jobs, update forms in real time, and track progress without endless paperwork has genuinely streamlined our workflow. The audit trail and digital signatures also give us confidence that everything is recorded correctly and securely Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Some areas still feel unintuitive or require more steps than necessary. When you’re moving quickly, these small delays can add up. A few functions could be more user-friendly, and occasionally the system can be slow, especially when lots of data or files are being uploaded Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

We’re delighted to hear that Re-flow has helped streamline your workflow, improve organisation across multiple sites, and reduce paperwork. Real-time updates, digital forms, and secure audit trails are designed to make compliance and communication easier, so it’s great to know these features are delivering value for your team.

We appreciate your comments about usability and performance when handling large uploads. Your feedback is invaluable, and we’re actively working on optimising speed and simplifying processes to make the system even more intuitive.

It’s fantastic to hear that Re-flow has reduced manual admin and improved communication between site and office, making audits less stressful and operations more efficient. That’s exactly what we aim to achieve.

Thank you again for sharing your experience.

MVIS C.
MC
MVIS C.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"Effortless Daily Data Collection, But Form Building Needs Clearer Guidance"
4/5
What do you like best about Re-flow Field Management?

I like using reflow for the ease of collecting information on a daily basis, it makes it much simpler to have the drivers complete daily check sheets etc. I also like that the forms automatically figure out hours worked etc as this saves time. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

I dislike the errors that occur on the platform. I appreciate the complexities of form building but sometimes wish it was explained a little more when trying to build one. i also dislike that you can't bulk disable via the scheduling page, you have to click on each individual job and disable separately. Review collected by and hosted on G2.com.

Response from Ellen Cotter of Re-flow Field Management

Thank you for review - we’re so pleased to hear that the platform has made daily data collection simpler and it's helping make your teams more efficient. We are also happy to know Re-flow gives you better visibility of your operations.

We also appreciate your honest feedback regarding form building. I have passed on your comments to the support team who will get in touch about your requirements and any further training

You can bulk disable from the schedule calendar view and more easily from the schedule list view. There is a guide on how to do this in the knowledge base: https://support.re-flow.co.uk/hc/en-gb/articles/24275271666845-Bulk-edit-events-in-the-Schedule

Thanks again for your feedback.

See how Re-flow Field Management improved
SI
Sam I.
Operations Manager
Small-Business (50 or fewer emp.)
"Reflow - Simple, All-in-One Paperwork and Team Scheduling"
5/5
What do you like best about Re-flow Field Management?

It allows us to keep track of all our paperwork in one place, plan jobs in advance, and efficiently schedule teams whilst keeping track of Fatigue.

The app is incredibly simple to use which is has made a big difference for our employees. Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

There’s nothing we dislike about Reflow. The only downside we’ve come across is trying to use the app while in an area with poor signal. Review collected by and hosted on G2.com.

Arthur B.
AB
Arthur B.
managing Director
Small-Business (50 or fewer emp.)
"Intuitive Operator UI That Makes Work Easy"
4/5
What do you like best about Re-flow Field Management?

The UI for users is very intuitive for our operators Review collected by and hosted on G2.com.

What do you dislike about Re-flow Field Management?

Excel and PDF formats when exporting from Reflow are dull and would benefit from being more visually appealing. Add colour options to differentiate fields Review collected by and hosted on G2.com.

Response from Ciara Wood of Re-flow Field Management

Thank you Arthur for taking the time to review your experience using Re-flow, it's great to hear the platform is easy to use for your operators.

I have shared your suggestion on Excel and PDF exports with our product team. Thanks for your ongoing support.