QuickReply.ai Reviews (81)

Reviews

QuickReply.ai Reviews (81)

4.8
81 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support provided by QuickReply.ai, highlighting the team's responsiveness and helpfulness in resolving issues. The platform is noted for its user-friendly interface and effective automation features, which streamline communication and enhance customer engagement. However, some users mention a desire for improved mobile functionality and a more intuitive dashboard.

Pros & Cons

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Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Reliable and easy-to-use tool with great support"
4.5/5
What do you like best about QuickReply.ai?

We’ve been using QuickReply.ai for over 2 years now, and it’s been a seamless experience. The platform is intuitive and very easy to use. Their customer support is prompt, helpful, and always available when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

So far, we’ve had a great experience. Sometimes (rare) there’s a slight delay in getting templates approved. Review collected by and hosted on G2.com.

Lovish G.
LG
Lovish G.
CEO
Small-Business (50 or fewer emp.)
"Excellent product and support"
4.5/5
What do you like best about QuickReply.ai?

Their support team is always there to help. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing much. It's all pretty good. But if nitpicking then maybe a couple features like mobile support & searching by customer phone number could be added. Review collected by and hosted on G2.com.

Shambhu  P.
SP
Shambhu P.
Brand Manager
Mid-Market (51-1000 emp.)
"Very Good Product. Well thought Automation and Journey for D2C"
5/5
What do you like best about QuickReply.ai?

Support and Quick Response. they update their product and services regularly. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Sometimes Dashboard doesn't get opened properly. but now they fixed them. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great at what it does with a very good customer support."
4.5/5
What do you like best about QuickReply.ai?

The app is really Great at what it does with a really affordable pricing compared to its competitors, and the customer support and the account manager both are always ready to help, no matter what issue you have. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

A bit of improvement is needed in the UI of the software, as it can be a bit difficult to navigate to some functions. Review collected by and hosted on G2.com.

Mark D.
MD
Mark D.
Marketing
Small-Business (50 or fewer emp.)
"Very good customer care and prompt service"
5/5
What do you like best about QuickReply.ai?

provided superb customer care! Their team is extremely prompt and always helpful with any questions or issues I had. The support experience was smooth and efficient, definitely one of the best customer service teams I’ve dealt with. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

I like everything......................... Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Helpful team and a very productive software"
4.5/5
What do you like best about QuickReply.ai?

Easy to use. Broadcasts and Shopify Integration is amazing. Customer support is very responsive. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Broadcasts do not get separated from regular chats. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Good customer Support Team"
5/5
What do you like best about QuickReply.ai?

Resolve the issue within 24- 48 hours also responds to chats Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Dislike as such i have not faced but would suggest bring more services which can fulfill customer and company needs Review collected by and hosted on G2.com.

Dhruv k.
DK
Dhruv k.
Sr. Marketing Executive
Mid-Market (51-1000 emp.)
"Great"
5/5
What do you like best about QuickReply.ai?

Everything was superb , No issues faced great work Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing as such,No Negative feedback , works great Review collected by and hosted on G2.com.

Ajit B.
AB
Ajit B.
Director
Small-Business (50 or fewer emp.)
"Useful Marketing Tool"
5/5
What do you like best about QuickReply.ai?

Excellent support and hand-holding from a dedicated team. easy to use interface Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

overall product pricing - could be a bit less, Review collected by and hosted on G2.com.

Shreya K.
SK
Shreya K.
Founder
Small-Business (50 or fewer emp.)
"Best Whatsapp and Instagram communication software!"
5/5
What do you like best about QuickReply.ai?

We’ve had an amazing experience using QuickReply as our WhatsApp and Instagram marketing automation software! 🌟 A big shoutout to Neha and Utkarsh from the team, who have been incredibly proactive in addressing all our queries and concerns. They’ve consistently resolved issues without any delays, ensuring our operations run smoothly.

What stands out the most is how the team keeps us informed about new updates and changes, making it easier for us to adapt and improve our processes. QuickReply has been a game-changer in helping us efficiently manage utility and marketing communication with our customers. We truly appreciate the seamless support and highly recommend their services! 🙌 Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing as such. Its got all required features Review collected by and hosted on G2.com.