QuickReply.ai Reviews (81)

Reviews

QuickReply.ai Reviews (81)

4.8
81 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional customer support provided by QuickReply.ai, highlighting the team's responsiveness and helpfulness in resolving issues. The platform is noted for its user-friendly interface and effective automation features, which streamline communication and enhance customer engagement. However, some users mention a desire for improved mobile functionality and a more intuitive dashboard.

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Siddhant D.
SD
Siddhant D.
Manager
Small-Business (50 or fewer emp.)
"Excellent Tool for WhatsApp Marketing"
5/5
What do you like best about QuickReply.ai?

QuickReply.ai was very easy to implement and integrates seamlessly with our Shopify store. We use it daily to manage and automate WhatsApp marketing. The customer support is responsive and helpful, making the whole experience smooth and reliable. Great tool for growing e-commerce brands! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

At times, automated responses are delayed by a few seconds, which can disrupt real-time customer interactions. Review collected by and hosted on G2.com.

SM
Shashank M.
Marketing Head
Small-Business (50 or fewer emp.)
"Great product and absolutely supportive customer support team"
4.5/5
What do you like best about QuickReply.ai?

Apart from have a great tech product for marketing on whatsapp, what sets them apart is the support team which helps us to setup all campaigns and if any issue, their response is extremely quick. The interface is extremely user freindly to a level that not even training is required for it. Great product and highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Dont have much but if I have to choose one, maybe a one stop solution for customer responses would be great for brands Like including all touchpoints like Instagram, emails and whatsapp. Will be great for brands. Review collected by and hosted on G2.com.

Ajay P.
AP
Ajay P.
CEO
Small-Business (50 or fewer emp.)
"CRM & WhatsApp Business"
5/5
What do you like best about QuickReply.ai?

We had the pleasure of working with Quick Reply for the implementation of our CRM and WhatsApp for Business integration, and the experience has been nothing short of outstanding. From the initial consultation to the final deployment, their team displayed exceptional professionalism, technical expertise, and a deep understanding of our business needs.

A special thanks to Saloni, whose leadership and problem-solving skills ensured a seamless and efficient integration process. She and her team were always responsive, proactive, and dedicated to delivering a solution that perfectly aligned with our operations. The new system has significantly improved our workflow, customer engagement, and overall efficiency.

If you're looking for a reliable IT partner for CRM solutions or business communication enhancements, we highly recommend Quick Reply. Their commitment to excellence and customer satisfaction truly sets them apart! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Noting so far and all is well for now... Review collected by and hosted on G2.com.

Abraham M.
AM
Abraham M.
Director
Small-Business (50 or fewer emp.)
"Excellent customer support"
4.5/5
What do you like best about QuickReply.ai?

The team is always ready to support. I think that is extremely important in business. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There's nothing much i dislike about QR. Review collected by and hosted on G2.com.

Ananth k.
AK
Ananth k.
Manager - Sales & Operations
Small-Business (50 or fewer emp.)
"Happy till now with the experience"
4.5/5
What do you like best about QuickReply.ai?

We have recently integrated with Quickreply for customer support. We are happy with all the process from onboarding to the support they are providing till now.

In case of any queries they have gone extra mile and provided immediate resolutions. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

We have not faced any issues till now . Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"It was a really great experience using QuickReply for our business"
5/5
What do you like best about QuickReply.ai?

It has different automations messages like abandoned cart, order confirmation, COD to prepaid campaign, etc, which keeps the customer in loop with the brand. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

The only downside is from the meta end, that we need to create a template or ask the customer to message us first to be able to reinitiate any message conversation after 24 hour. Rest are fine. Review collected by and hosted on G2.com.

AK
Amit K.
Head - BPR and Sales Automation
Small-Business (50 or fewer emp.)
"Happy with the servies of QuickReply.ai"
4/5
What do you like best about QuickReply.ai?

The platform is easy to use and support from QuickReply.ai team is also awesome. With just an hours of a session, a non-technical person can even design and configure the ChatBot flow. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

The QuickReply.ai has facility to configure multilingual flow using a legacy conversations method. I had been looking for a facility where the platform can provide multilingual flow with a single conversational flow. Review collected by and hosted on G2.com.

Jash K.
JK
Jash K.
sr. graphic designer
Mid-Market (51-1000 emp.)
"good support"
5/5
What do you like best about QuickReply.ai?

good customer support, ease of use , ease of integration Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

there is nothing to dislike, dashboard is less complicated Review collected by and hosted on G2.com.

DI
Deian I.
owner
Small-Business (50 or fewer emp.)
"Very profesional service, at a very high level"
5/5
What do you like best about QuickReply.ai?

Sending messages in bulk, without any problems. The interface is friendly .Support is always there, and very helpful. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There is nothing , which i dislike. Everything works very smooth Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great experience"
4.5/5
What do you like best about QuickReply.ai?

The support given by Quick reply is very awesome, we will be getting immediate resolution for most of the queries. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

The segments doesnt reflect in quick reply, we have export and add the sheet, thats little difficult to run the campaign Review collected by and hosted on G2.com.