At MyHues, we started using QuickReply early on because abandoned cart retention was a challenge for us from the beginning. Having used their service in my previous employment, QuickReply was my first choice for our startup, and it turned out to be the right one.

Their customer support team, especially Rochan and Rinkesh, has been consistently responsive and supportive. Every query, big or small, has been addressed quickly, which made a huge difference during our growth phase. The platform’s UI is intuitive and beginner-friendly, making it easy to manage even if you’re using a WhatsApp CRM for the first time. Results of our abandoned carts Campaigns have been far more effective for us than traditional email retention campaigns.

Highly recommended for bootstrapped startups, QuickReply offers true value for money, not just in terms of functionality, but also with the dedicated support team that’s always ready to help. I’d highly recommend their service to any new business looking to improve retention and engagement on WhatsApp. Review collected by and hosted on G2.com.

I believe the platform should evolve with time and integrate AI-driven features. This would make customer experiences more personalized and allow for highly intuitive automated messages across different customer journeys. Review collected by and hosted on G2.com.

For me, the best has been the customer service. Saloni Madaan from the team has been extremely prompt, patient and helpful at every stage, be it a doubt or explaining a procedure.

It’s very rare for someone to be available and take out time for a client on weekends, Saloni has!

Apart from her, Rinkesh Singh has also been of great help! Review collected by and hosted on G2.com.

Well, it’s not really QuickReply, it’s every API application. I dislike the feature of being able to reply only within 24 hours of a chat starting. Apart from that, till now i havent faced any issues as such. Review collected by and hosted on G2.com.

We have been using QuickReply for approximately 1.5 years, and we are very satisfied with its features. Most importantly, we receive timely WhatsApp group support from the team—something not offered by other services in the market, even with their higher pricing and plans. QuickReply provides excellent service at the best price along with amazing support. Review collected by and hosted on G2.com.

We did not felt anything to dislike about quickreply till now..!! Review collected by and hosted on G2.com.

I really appreciated their flexible approach in resolving the issue. Review collected by and hosted on G2.com.

I haven’t found any issues with their service so far Review collected by and hosted on G2.com.

What I truly appreciate about QuickReply compared to other WhatsApp tools I've used is their exceptional clarity - they know exactly what they're doing, understand the platform perfectly, and provide fast, effective solutions when setting up WhatsApp campaigns. Review collected by and hosted on G2.com.

One suggestion: Offering a monthly plan option (instead of just quarterly) could help convert more clients more easily. Review collected by and hosted on G2.com.

QuickReply has been one of the good and reliable AI-enabled chatbot platforms. The platform is robust, AI-driven, and easy to use, helping improve both workflow efficiency and customer engagement. The team’s clarity, technical competence, and understanding of the WhatsApp ecosystem are commendable. They are quick to support and responsive, even with short-notice requirements. Overall, QuickReply brings together strong technology and a dedicated support team. Review collected by and hosted on G2.com.

Nothing so far. Review collected by and hosted on G2.com.

Great team and service support, excellent product with most of the features desired for whatapp marketing covered. Review collected by and hosted on G2.com.

Slightly on the expensive side, takes some time to use the features. Review collected by and hosted on G2.com.

QuickReply.ai is extremely easy to use and has streamlined our communication on WhatsApp. The platform is intuitive, user-friendly, and offers powerful automation features. What we appreciate the most is the responsive and supportive team — they truly understand the urgency of business needs and provide quick solutions every time. Review collected by and hosted on G2.com.

Nothing so far. If anything, we’d love to see even more integrations and analytics features in the future to further enhance campaign performance tracking. Review collected by and hosted on G2.com.

Their Automation and campaign setting up strategies. They are quick to adapt as per your needs. Very easy to use. Solid Support from their team. We are using since last 1 year and satisfied. Features are above par compare to market Whatsapp tools. They do all the implementation work and we just have to play the tools. Integration with Shopify is smooth and never faced any hiccups. Review collected by and hosted on G2.com.

Almost none. as the feature and things they are providing is good. Review collected by and hosted on G2.com.

Debanita Sinha has served as the SPOC for our company and has been consistently helpful and prompt in her responses. She takes the time to understand the needs of our company and always suggests alternatives whenever possible. Review collected by and hosted on G2.com.

There haven't been any major issues so far. I've been using it for a little over a month now. Review collected by and hosted on G2.com.