I like that QuickReply.ai has integrated dynamic Shopify segments, which makes it easier for me to handle broadcast messaging and SMS flow. The initial setup was quite easy for me. Review collected by and hosted on G2.com.

The ui/ux can definitely be better. Review collected by and hosted on G2.com.

QuickReply.ai makes customer communication seamless with its AI-powered automation. The WhatsApp integration is excellent for sending timely responses, reminders, and offers. It saves a lot of manual effort, increases engagement, and helps boost conversions. The interface is user-friendly, and the support team is always available to guide whenever needed. Review collected by and hosted on G2.com.

There’s nothing major to dislike. Sometimes exploring advanced features requires a bit of a learning curve, but the support resources make it easy to overcome. Review collected by and hosted on G2.com.

We've been using QuickReply.ai for over 3 months now and honestly, it's been a great experience. Their chat API is super convenient to use , but what really stood out was the support. The team has literally hand-held us through the whole setup—right from building our chatbot flows to integrating our Facebook, Instagram page and everything in between.

They’ve been super responsive and helpful at every stage. It's rare to find a service that’s not just about the tech but also really invests time in making sure you’re comfortable and getting the most out of it. We had Wati earlier and it was just unbelievably painful to get any response from their team for days. Review collected by and hosted on G2.com.

quick reply is a link to the chat api and not an app. Review collected by and hosted on G2.com.

I find QuickReply.ai good and easy to use, and setting it up was very easy. Review collected by and hosted on G2.com.

All Review collected by and hosted on G2.com.

RCS support and new automation features, like tagging and attributes addition Review collected by and hosted on G2.com.

Nothing as such in particular to dislike. UI can be better. Review collected by and hosted on G2.com.

Has good features and is useful for drip functionality Review collected by and hosted on G2.com.

Ease of use could have been better………….. Review collected by and hosted on G2.com.

Extremely helpful with sharing bulk messages to a large database. User friendly UI & UX. Great customer support from the team. I'm able to send out messages at any frequency, anytime I want. Review collected by and hosted on G2.com.

We need a simpler mobile friendly version to be able to keep track of messages and operate the same on mobile as well. Review collected by and hosted on G2.com.

QuickReply.ai has completely transformed how we communicate with our customers. As an automotive dealership, timely and personalised messaging is key—and QuickReply makes this seamless. From booking service appointments to sharing test drive updates or new car offers, the platform makes WhatsApp a powerful communication tool.

What truly stands out is the exceptional support from their team. They understood our workflow and guided us through setup, campaign optimisation, and even team training. The ease of integration and how quickly we could go live was impressive. Review collected by and hosted on G2.com.

After you get started, the UI is easy to use, however there is a slight learning curve at first. You're never stuck thanks to their assistance staff. Review collected by and hosted on G2.com.

The team is quick with all support and doubt resolution. They take steps above and beyond to ensure that the entire process is butter smooth. Right from FBM verification to resolving bans and helping to launch the first broadcast. Rahul and Saloni have been of immense help in understanding the whatsapp journey and making it an effective ROI channel by incorporating the right triggers and messages.

The platform in itself is pretty easy to adapt and gives real-time insight on all whatsapp activities. The team was also supportive with providing hands-on training to our chat support team.

The implementation was done timely even if there were delays on our part. The integration with our shopify website happened in a giffy. And we were also given proper insight on frequency of use of the platform so we can get most out of each campaign. Review collected by and hosted on G2.com.

It's just tech that comes with a little bit of learning curve, but it's still far less complicated than running an ads manager. Review collected by and hosted on G2.com.

I really appreciate teams quick response and resolution. The team is very friendly and explains every query in detail, helping us understand everything clearly Review collected by and hosted on G2.com.

When we are sending broadcasts, the success rate is low. We can improve this Review collected by and hosted on G2.com.