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QNAP NAS

By QNAP Systems

3.9 out of 5 stars

How would you rate your experience with QNAP NAS?

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QNAP NAS Reviews (16)

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QNAP NAS Reviews (16)

View 1 Video Reviews
3.9
16 reviews

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QD
Small-Business (50 or fewer emp.)
"Partner since 2012"
What do you like best about QNAP NAS?

Perfectly easy to install, to connect or to manage

I use QNAP to store all my backup, the support help me every time i need with a great quality of service, i use it every day during and after my backup

I change my old QNAP with a new one and the integration of this new bay was the easiest integration a ever made.

The new model came with a lot of new features perfectly explained by the support. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

The web interface is quiet similar to Synology but not really fast. We need to wait few second before it show us what we need Review collected by and hosted on G2.com.

Mike S.
MS
Owner
Small-Business (50 or fewer emp.)
"Good products, terrible support"
What do you like best about QNAP NAS?

The product works well when someone who does not work for QNAP sets it up. However, we figured QNAP knew how to set it up and we were wrong. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

We spent several thousand dollars on a QNAP NAS. I called them to ask them to set it up for us and Sergio agreed to do this. He spent about an hour, and it did not look like he had set up a NAS very many times before, but he made his way through it. We then just had dozens of issues with our NAS, and I had to called probably a hundred times over several months. Each person tried to solve the current issue, then another issue would pop up. I finally spoke with someone who does not work for QNAP who looked at our setup, and he said "whoever set this up had no clue what they were doing." Within 30 minutes he got it working properly.

I then called and complained. I was told "Well, it's not Sergio's responsibility to set it up the right way". That's absolutely nonsense. If you make a product, and you offer support, and you agree to set it up then it IS your responsibility to set it up properly.

They didn't really seem to care that I spent dozens of hours during our busy season trying to fix this damn thing. I also had to spend almost $100 to ship it off to them to get it fixed because they determined that it was defective. It wasn't defective, it was set up incorrectly by Sergio.

Just a total waste of time speaking with them. If you buy one of their products, don't expect them to offer decent support. Review collected by and hosted on G2.com.

Thomas C.
TC
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Unreliable Product - Avoid QNAP"
What do you like best about QNAP NAS?

QNAP is fairly easy to use when it is working. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

Entirely unreliable. After 3 years of light use, it failed and now I'm told it will cost $580 to repair (and that is not all the costs expected). Poor product! Review collected by and hosted on G2.com.

Anastasia K.
AK
Snr. IT Modern Workplace Technician
Mid-Market (51-1000 emp.)
"QNAP"
What do you like best about QNAP NAS?

Exceptionally reliable and efficient. It is persistent and is hardly affected by power fluctuations. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

Nothing so far. It is a good and commendable equipment for any IT environment. Review collected by and hosted on G2.com.

SY
Mr
Small-Business (50 or fewer emp.)
"TOP NAS"
What do you like best about QNAP NAS?

It works and the software is helpful, low on power consumption. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

None, it works well, the new drive analyzer is GREAT. Support is timely. Review collected by and hosted on G2.com.

Verified User
G
Mid-Market (51-1000 emp.)
"QNAP TS-233"
What do you like best about QNAP NAS?

QNAP is a device manufacturer specializing in network-attached storage devices (NAS) for

environments ranging from home to enterprise. We’ve been using a QNAP TS-231P, a 2-bay NAS appliance with two network cards and a USB slot.

The USB slot can be used for copying data

to external devices for offsite backups.

We use this as an offsite backup for our customers.

Veeam is an industry leader in backup and recovery software.

Veeam Agent, which will be deployed to the dealership’s server via a centralized console referred to as

Veeam Availability Console (VAC). VAC allows backup management and monitoring of all deployed

agents from a single pane of glass.

Each deployment of the Agent requires a license Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

Nothing. It improves how we can restore security. We are able to encrypt our backup. Review collected by and hosted on G2.com.

DC
Senior Pastor
Small-Business (50 or fewer emp.)
"I have been pleased with the performance of my TS-231P3."
What do you like best about QNAP NAS?

The drives are easy to mount, and it only takes minutes to get it functional. There are also many apps, and they cover anything I would want to do. It seems to be robust in comparison to other NAS. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

Some of the APP functionality is not clear without additional online help. I have no issues with the hardware. Review collected by and hosted on G2.com.

Verified User
G
Small-Business (50 or fewer emp.)
"QNAP - GREAT Storage / Filesharing option!!! I have the QNAP TS-h973AX - its awesome!"
What do you like best about QNAP NAS?

I like how you can have an IMMENSE amount of space at your fingertips for a very consumer freindly pice - a wide range of storage devices, but, my model fits my workig from home AMAZINGLY well, and is incredibly versatile and configurable. Can't say enough! Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

I just wish this model had as many ethernet ports as my QNAP TS-453A had, but, no big deal, I am getting a switch. Overall I'm very impressed it it totally suits my needs. Review collected by and hosted on G2.com.

Allyson C.
AC
Country Events Coordinator
Enterprise (> 1000 emp.)
"QNAP For Document Share"
What do you like best about QNAP NAS?

I love that I can share large files, including entire folders with documents, images, etc. with clients in an easy and efficient way. Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

I'm not sure how secure the file-sharing system is. There doesn't seem to be a way to passcode protect the share links, but I have not spent much time looking into it. Review collected by and hosted on G2.com.

Victoria T.
VT
Tech support level 2/3
"disappointing"
What do you like best about QNAP NAS?

it is fairly easy to use. and has a lot of options Review collected by and hosted on G2.com.

What do you dislike about QNAP NAS?

The life span seems to be very short, we have had two die in the past year and the one was only a month over two years old and the other was only 3 years Review collected by and hosted on G2.com.

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