MH

Maria Christina H.

12/17/2025

"Efficient Data Analysis, Needs More Customization"

3.5/5

What do you like best about Protecht?

I use Protecht for Risk Event Monitoring, RCSAs, and MI, and I appreciate the better data it provides for analysis. I like the surface and find the ease to amend the forms particularly valuable. The initial setup was easy enough and a smooth process. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

I'm not happy with the MI and the abilities to make code changes ourselves. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Thank you for sharing your feedback, Maria.

We are pleased to hear that Protecht is supporting stronger data analysis across Risk Event Monitoring, RCSAs, and Management Information, and that you have found the platform intuitive to use, particularly when amending forms. It is also great to hear that the initial setup was a smooth experience.

We appreciate your feedback regarding MI and the ability to make code-level changes. Protecht is designed to balance flexibility with governance, security, and data integrity, which means some areas of the product are intentionally less configurable by end users. That said, improving how customers can tailor MI outputs and reporting is an ongoing focus for us, including making insights easier to adapt without requiring technical intervention.

Thank you again for taking the time to provide your feedback. Insights like yours help guide continued investment in the platform and ensure Protecht continues to deliver meaningful, decision-ready risk information.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

8/8/2023

"Ease of Use with automated functionality"

5/5

What do you like best about Protecht?

The options and functionality available to a Protecht user enable the user and their business to manage their Enterprise Risk Management Framework with a minimal manual approach. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Complex process to dashboard building however there are tutorials that are helpful so support is there if needed as I am not great with IT related processes Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Thank you for taking the time to post a review about your experience with Protecht. We appreciate you sharing your insights with others who are considering Protecht.

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/17/2025

"Highly Flexible and Customizable Solution"

4/5

What do you like best about Protecht?

This product is highly adaptable and can be easily tailored to fit whatever tasks you need to accomplish. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

There is definitely a bit of a learning curve with this, and I wouldn't call it the most user-friendly option out there. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Thank you for sharing your experience and for the positive feedback.

We are glad to hear that you value Protecht’s flexibility and ability to be tailored to a wide range of use cases. That adaptability is core to the platform, enabling organisations to configure Protecht around their specific risk, compliance and operational requirements rather than forcing their processes to fit a rigid tool.

We appreciate your comments on the learning curve. Protecht supports complex governance and risk environments, and that depth can take some time to become familiar with. To help address this, we continue to invest in user enablement, including onboarding, in-platform guidance, and our new AI assistant, Cognita. Cognita is designed to help users navigate the platform more easily, find relevant information faster, and get contextual guidance as they work, reducing reliance on support and accelerating time to value.

It is encouraging to hear that the way data is structured and managed within Protecht is contributing to improved practices and more streamlined processes. Enabling better outcomes through well-governed, usable data is a key objective for many of our customers.

Thank you again for taking the time to provide your feedback and for using Protecht as part of your organisation’s risk management approach.

AK

ADITYA K.

I don’t belong to an organization, but Protecht is commonly used by mid-sized to large businesses for risk management and compliance solutions.

Small-Business (50 or fewer emp.)

4/1/2025

"good and easy to used"

5/5

What do you like best about Protecht?

Protecht offers robust risk management, real-time analytics, and seamless compliance tracking. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Protecht's interface can be complex, and the learning curve is steep. Review collected by and hosted on G2.com.

Response from John Band of Protecht

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We're glad to hear that you find Protecht easy to use and appreciate its robust risk management features!

JS

Jeremiah S.

Executive Manager Risk and Compliance

Mid-Market (51-1000 emp.)

4/2/2025

"Review"

5/5

What do you like best about Protecht?

Fully customisable, it has multiple applications. It is also easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Some functionality is quite technical and does take a risk professional to understand it. Review collected by and hosted on G2.com.

Response from John Band of Protecht

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We're glad to hear that you find Protecht fully customizable and easy to navigate. We understand that some functionality may be technical, and we are continuously working to improve user experience and provide support for risk professionals.

OY

Ossama Y.

IT Manager

Mid-Market (51-1000 emp.)

4/1/2025

"Reliable"

4/5

What do you like best about Protecht?

Providing Risk Management tool with customization option Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Interface should be updated to be more easy Review collected by and hosted on G2.com.

Response from John Band of Protecht

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Thank you for sharing what you like best about Protecht. We understand the importance of a user-friendly interface and are continuously working on updates to improve the experience for our customers. It's great to hear that our solution is helping to improve reporting and reduce manual errors for you.

LC

Lisa C.

Executive Manager, Governance, Risk & Compliance

Small-Business (50 or fewer emp.)

10/30/2024

"Protecht is easy to configure, with practical modules to choose from, and adds in excellent training"

5/5

What do you like best about Protecht?

The configurability is easy - you don't need to be a programmer to do it.

The modules are very practical and solve real world business problems.

The training on Protecht is excellent, as is the Risk Management training. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Dashboards costing extra. They should be part of the module. They should work 'out of the box' for modules where there hasn't been customisation. They don't always. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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It's great to hear that Protecht has been beneficial for centralising risk management documentation and providing useful dashboards and reports. We're glad to be able to save you time and resources, ensure data accuracy, and reduce the risk of outdated or lost information.

IF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/15/2024

"Protecht effective at managing our governance and risk due to its broad scope & design flexibility"

5/5

What do you like best about Protecht?

Flexibility to customise and build the system to suit our organisational requirements. Also, the options and flexibiity to link any of the registers to dashboards. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Whilst not a specific dislike, we underestimated the effort and detail required to implement Protecht and the importance of the initial design phase. Also, with the ability to customise the system, comes complexity, which needs to be factored in to design and ongoing management. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht is enabling our organisation to implement key risk management tools such as KRIs, obligaitons management and controls, in addition to mandatory regulatory requirements relating to complaints management, breaches and incident management. The implementation and consideration of ERM capability assists to lift the risk maturity of the organisation. The real time tracking of incident, breach and complaint data and associated reporting is instrumental in identification of trends, performance and key prevention areas. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

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Thank you for sharing your review. It's great to hear that Protecht is enabling your organisation to implement key risk management tools and enhance risk maturity. We appreciate your feedback and are dedicated to continuously improving our platform to meet your evolving needs.

QN

Que N.

Mid-Market (51-1000 emp.)

4/10/2024

"Streamlined support and customisation"

5/5

What do you like best about Protecht?

Protecht offers a seamless experience for users seekings robust and customisable features tailored the business' specific requirements. One of the standout features is the flexibility of the system that allows users to update the system to their unique needs effortlessly. Whether it's configuring risk registers, designing workflows or generating custom reports, the platform empowers the user to adpat it to match their specific needs. This helps in enhancing user satification and enables the business to align the system with their existing processes. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Whilst Protecht offers numerous benefits, the learning curve associated to understanding the platform can be challenging and may take some time to be proficient in using Protecht effectively. This is not to say the tools and resources to learn are not readily available. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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Hi Que, thank you for sharing your positive experience with Protecht! We're thrilled to hear that you find our platform seamless and customisable to meet your business needs.

EC

Elena C.

Head of Risk & Assurance

Mid-Market (51-1000 emp.)

8/13/2024

"Protecht has enabled us to create a holistic overview of risk within our business"

5/5

What do you like best about Protecht?

Protecht has enabled us to automate our risk management system from new starters to leavers, from audits to assessments, from policies to procedures. One of the main benefits we find is that we have the autonomy to create our own registers and reporting enabling us to manage our risk effectively and within our set timeframe, also reducing consultancy costs. Their Protecht Academy can be allocated to team members within our business thus spreading the capabilities within the team. Majority of team members find the system easy to use. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Can't think of anything at the moment........ Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

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We're thrilled to hear that Protecht has enabled you to create a holistic overview of risk within your business and automate your risk management system. Our goal is to provide ease of use for our customers, and we're glad you found value in Protecht's ability to create registers and reports.

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