Product Fruits helps us bring content like manual entries, tours, hints, or info banners directly into our software – all without significant/own development effort. I particularly appreciate how quickly and easily we can work with the tool. Especially for short-term adjustments or new features, it is super practical to quickly create a tour or a hint - or even when we notice that questions are piling up in support. We also regularly use the feedback or survey function to stay in contact with our users. I haven't had any major problems so far, but for small inquiries, the support from PF has always responded promptly and helpfully. Review collected by and hosted on G2.com.

I think when analyzing what users use (for example, whether hints and tours are clicked on, etc.), it might be helpful to have benchmarks or analysis aids. Sometimes it is also somewhat tedious to get an overview because you have to click through the hints individually, for example, and there is no overview of top/flop hints in period X. Review collected by and hosted on G2.com.