ProcureDesk Reviews (45)

Reviews

ProcureDesk Reviews (45)

4.4
45 reviews

What do users say?

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Users consistently praise the ease of use and responsive customer support of this software, highlighting how it simplifies the procurement and approval processes. Many appreciate its intuitive interface and the ability to customize workflows, which enhances efficiency. However, some users note a common limitation with integration issues that can affect functionality.

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Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great procurement system"
5/5
What do you like best about ProcureDesk?

The team behind procuredesk is the best! They are quick to answer any question no matter how small. Procuredesk was easy to implement for our company and it is simple to manage all the features. The email PDF invoice picker is amazing!!! Review collected by and hosted on G2.com.

What do you dislike about ProcureDesk?

The set up was a lot at first. There are some bugs when updating happens. Review collected by and hosted on G2.com.

Response from Anubhav Singh of ProcureDesk

Hi There,

Thank you for sharing your thoughts. We are working towards getting bug-free :)

LM
Luna M.
Clerical Assistant
Small-Business (50 or fewer emp.)
"Relatively Pleasant System"
4/5
What do you like best about ProcureDesk?

User-friendly interface and real-time reporting Review collected by and hosted on G2.com.

What do you dislike about ProcureDesk?

Occasional lag/system glitches and learning curve for new users Review collected by and hosted on G2.com.

Response from Anubhav Singh of ProcureDesk

Thank you for taking the time to share your feedback, Luna.

We are continuously working to make our product more stable. However, if you come across any issues, please let us know at support@procuredesk.com.

Scott H.
SH
Scott H.
Network Administrator
Mental Health Care
Mid-Market (51-1000 emp.)
"ProcureDesk solves a need"
3.5/5
What do you like best about ProcureDesk?

I like the approval process. The ability to have anything over a certain dollar amount needing to have a secondary approval is a good thing. Review collected by and hosted on G2.com.

What do you dislike about ProcureDesk?

When an order isn't approved in a timely fashion, the punchouts such as Walmart or Amazon may cancel the order due to delivery date or change of price. Then you need to put the order back in. This wastes time. I do not know what the solution could be but I wish there was one Review collected by and hosted on G2.com.

Response from Anubhav Singh of ProcureDesk

Hi Scott,

Thank you for taking the time to leave a review. We appreciate it.

To your concern, Amazon usually cancels the order if it takes more than 7 days to get approved as they only hold it for a week.

I hope that this information helps.

Best,

ProcureDesk Team

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Easy to use product with great support team"
3.5/5
What do you like best about ProcureDesk?

The platform meets all of our needs for a procurement and approval workflow management platform. The streamlined presentation makes it very easy to train new users and makes for a great user experience. The support team behind the product is excellent and responds to questions/issues impressively quickly. Review collected by and hosted on G2.com.

What do you dislike about ProcureDesk?

The expense management module is still a bit half-baked and not as good as other solutions. This is not a dealbreaker though as the main function of ProcureDesk is it's procurement and approval workflows. Review collected by and hosted on G2.com.

Michelle. k.
MK
Michelle. k.
Procurement Officer
Higher Education
Enterprise (> 1000 emp.)
"Best software"
5/5
What do you like best about ProcureDesk?

Where by it is able to provide help in negotiating better deals with the service providers or the vendors. Review collected by and hosted on G2.com.

What do you dislike about ProcureDesk?

The response from the customer support team take alot of time inorder of one to get a feedback. Review collected by and hosted on G2.com.

Response from Anubhav Singh of ProcureDesk

Hi Michelle,

Thank you for your review.

We have added to our Support team since 2019. If this is still a concern, please let us know.

Best,

ProcureDesk Team