Making procedures in our organization is very complicated for the SDR team. As a manager, I was looking for a platform that can help my team create more accurate and easy to use procedure by taking minimum time.I came to know about ProcedureFlow from a friend. It is one of the best platform for increasing sales development representative's productivity. With ProcedureFlow, my team is now able to focus on providing the best-in-class customer service. The small hyperlink charts has helped them create clear flowcharts. Our entire sales team can now access a single platfrom and assign ownership to one another for the roles. The time to require train SDRs has reduced by 80%. The downloadable manuals are easy with ProcedureFlow. Review collected by and hosted on G2.com.

Although the ProcedureFlow is a wonderful platform for the SDR team, the user interface is quite complicated. If the navigation flow can be improved, it will be great. Review collected by and hosted on G2.com.

The best thing about ProcedureFlow is the ease of creating procedure flows, as its name says precisely. It may seem obvious, but this feature helps make the organization seamless between the different parties involved in a project. Thus, all parties share information productively, and development time is reduced.

Also, ProcedureFlow is an intuitive software. With just a few steps, we can map out the detailed procedures to be followed from that moment on.

Real-time updating of the dashboards enhances consistency among all agents working simultaneously. Review collected by and hosted on G2.com.

Sometimes, I wish I could download and print the information collected with ProcedureFlow. I would also like to download videos of conferences that have been held, although it's not a feature I use. It would be more convenient to access workflows without always having to access them from the computer. Review collected by and hosted on G2.com.

ProcedureFlow is excellent for defining workflows. It simplifies task assignments by workstations, so everyone constantly knows what they have to do.

The interface is very user-friendly. We see all the information in an easy-to-read format, and the visual aids just simplify everything. In addition, the information is centralized and distributed in real-tie to everyone involved. Review collected by and hosted on G2.com.

There is really nothing I dislike about ProcedureFlow. The only awkward thing about the program is the administration of permissions and controls according to user type. An, maybe, the autosave feature should be a requirement because we work with several people simultaneosuly. Review collected by and hosted on G2.com.

This software is an excellent tool for defining procedural flows, as his name says. In addition, it helps to simplify the task of separating by jobs, using visual resources. Finally, it is handy for training processes because it offers the new employee the bulk of the information they need in a friendly and easy to assimilate format. Review collected by and hosted on G2.com.

I would suggest that the development team check the security management, such as permissions and administrative permissions. For example, I want to configure stricter controls for the roles. Review collected by and hosted on G2.com.

This software is easy to use. Everyone on the team has access to ProcedureFlow, so all information is centralized and distributed simultaneously. Its roadmaps are also easy to understand. It always loads all the information quickly. Review collected by and hosted on G2.com.

For some employees, it would be more convenient to have the option to print the tasks lists, rather than always having to access the computer. Some people work better with paper and pen. Review collected by and hosted on G2.com.

It has helped us a lot to organize all the work we have. Tasks are assigned in no time and updated on all devices in real-time. We like how we can now follow a work path that seemed too complicated before. Review collected by and hosted on G2.com.

I have no complaints about the software. It has served us perfectly for what we use it for. ProcedureFlow is an easy and complete software for managing work teams. Review collected by and hosted on G2.com.

Everything! Ability to shorten training classes, guide remote agents, provide a consistent CX, and of course giving employing the ability to provide improvements/feedback on articles. Review collected by and hosted on G2.com.

You are unable to copy flows between entry points and keep the images. Images, must be manually uploaded before they can be pasted into a flow. Review collected by and hosted on G2.com.

The interface is user-friendly and intuitive. It is effortless to create workflows, and each member knows at all times what they have to do.

We liked that it is such a simple application, with no additional functions that are useless. We were looking for a program to know precisely what was going on in each project, and we found it.

It has also helped us by trining news employees. Review collected by and hosted on G2.com.

We have only had problems with permissions and administrator controls. Sometimes, so much freedom in assigning activities is counterproductive, but it doesn't happen often. Review collected by and hosted on G2.com.

This can be said as the perfect management tool that helps to substantially reduce training time by creating a simplified roadmap. This is simple yet very powerful software that has proved gamechanger for our organization. Review collected by and hosted on G2.com.

The software has met all our requirements till our current usage however it would have been better if there was an Autosave feature, otherwise, this is good to go. Review collected by and hosted on G2.com.

Standard Operating Procedure (SOP) and desktop Procedure is fantastically manage by procedure flow.

Reading number of pages is always a boring work, however with Procedure flow organization and trainer can provide training with productive manners with will reduce the time by 90% Review collected by and hosted on G2.com.

None so far as previous methods are time taking and this is revolutionary product Review collected by and hosted on G2.com.