PrivacyEngine Reviews (84)

Reviews

PrivacyEngine Reviews (84)

4.7
84 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of PrivacyEngine, highlighting how it simplifies GDPR compliance and data management. Many appreciate the platform's comprehensive features that streamline processes, making it easier to handle privacy-related tasks. However, some users note that the user interface could be improved for new users.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"A very good platform with high potential."
3.5/5
What do you like best about PrivacyEngine?

It is a very good tool for managing all thinsgs connected to GDPR and Data Protection. There is a lot of up side to it in terms of future potential use. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Doesn't work as well as it should were single sign-on is used Review collected by and hosted on G2.com.

Response from Claire Shaw of PrivacyEngine

We're glad to hear that you find PrivacyEngine to be a valuable tool for managing GDPR and data protection. We appreciate your feedback about the single sign-on issue and will work to improve this functionality in the future.

NC
Niamh C.
Small-Business (50 or fewer emp.)
"Privacy Engine - Fabulous Support for All Things GDPR"
5/5
What do you like best about PrivacyEngine?

There are so many positive things about PrivacyEngine its hard to narrow it down. I love the support function where I can ask questions directly to the Team and get quick and informative responses. The information and training sections are invaluable, being able to create and send out training to all employees, track who has completed it and ping those who haven't yet makes GDPR awareness so much easier. Honestly it's easier to say what I dislike about the site, which is nothing. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

The only down side to the site is that sometimes the functionality of different sections could be sped up. For example, the Programme of Work template has so many tasks which isnt an issue, but going through and updating all the tasks takes a long time as the transitions from one section to another is a bit bulky. There are also sections of the site that are difficult to use form a user POV - some sections will disappear off the screen so that something that needs to be clicked cant be cliked - but these issues are so tiny that it doesn't really impact my use of the system. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! At PrivacyEngine, we are committed to providing our customers with the best support possible. We are pleased to hear that our support team is responding quickly and informatively and that our training and information sections are helping to make GDPR awareness easier. We appreciate your feedback and we are constantly striving to improve our product, so we will take your comments on board to ensure our system is as efficient as possible. We are thrilled that PrivacyEngine is solving all of your GDPR problems and that you are able to use the Risk Register and other functions for other areas of work. Thank you again for your review!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"One stop shop for all GDPR requirements"
5/5
What do you like best about PrivacyEngine?

PrivacyEngine is an easy to use one stop shop for compliance. It's contains all mandatory logs and also has a built in LMS system with a suite of training. PrivacyEngine has supported us through implemention with regular check in calls from our customer success manager and helped us stay on track. The support feature has been amazing and the team go out of the way to provide us with the information we need. The system is always evolving and they have been very helpful with our requests. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Nothing, PrivacyEngine does exactly what we need it to do. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

I'm glad to hear that PrivacyEngine has been a great help in your GDPR compliance journey. It's vital for companies to have a reliable and easy to use system like PrivacyEngine to help them stay compliant, and it's great to see that it's meeting your needs. I'm also happy to hear that PrivacyEngine's customer support team have been proactive in providing assistance and information, and that the system is evolving to meet any specific requirements you have. Thank you for your detailed review!

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"GDPR - is hard to get your head around but Privacy Engine really help"
5/5
What do you like best about PrivacyEngine?

If I don't understand something, there is video support or help is a phone call away Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It's getting easier to navigate with each update Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for the review! We're proud to offer comprehensive online support and policy document assistance to ensure our customers get the help they need to understand GDPR. We strive to keep our site user-friendly and constantly update our software to make navigation easier. We're glad that our service helps you track your risks and stay compliant with GDPR. Thanks again for the feedback!

Bram S.
BS
Bram S.
H&S Manager
Mid-Market (51-1000 emp.)
"PrivacyEngine the complet Engine"
4/5
What do you like best about PrivacyEngine?

Thanks to PE you have everything at your fingertips in a clear and user-friendly way.

This ensures that when you do a search you always know quickly where to find something. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

the training platform is less useful to me. mainly because the trainings are not translated and thus not accessible to all employees.it would be helpful if the trainings were available in multiple languages. After all, these are well-structured trainings Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We are glad to hear that you find our platform user-friendly and easy to navigate. We understand your concern with the language barrier in our training platform and are actively working to make our trainings available in multiple languages. We are proud to provide a platform that allows for quick and efficient responses to queries from government agencies. We value your feedback and will continue to strive to provide the best experience.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great service at Privacy Engine"
5/5
What do you like best about PrivacyEngine?

The system is so user-friendly. The training structure allows learning in small bite-size chunks which makes is a lot more enticing and promotes more engagement. The team at PrivacyEngine are fantastic. Rebekah is our account manager and she is absolutely brilliant, She takes time to show us new features and loves to hear feedback or suggestions. She explains things at a really comfortable pace and is always willing to answer any questions we have. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It logs you out when not being used (idle time), and if this happens it can be glitchy logging back in. This has only happened on 2 occassions so its not a huge issue. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We're so glad to hear that you find PrivacyEngine's user-friendly design and helpful customer service team a great benefit to you. We appreciate your feedback as it helps us to continue to refine our product and provide the best service to our customers. We are proud that PrivacyEngine is helping you and your team remain GDPR compliant. Thank you for your support!

CM
Ciara M.
IT Applications & ERP Manager
Mid-Market (51-1000 emp.)
"Privacy Engine"
5/5
What do you like best about PrivacyEngine?

The Privacy Engine platform has been a most useful tool since 2018 in ensuring the business is best placed to manage its data protection obligations. The training available to be distributed to employees is of a very high standard and managing the process from start to finish for each user is made very easy. Having the policies, reporting and support in one place and readily accessible is both reassuring and really useful. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

There are no obvious downsides to using PrivacyEngine. The output will be as useful as the information put in to the system so time is required to ensure that everything is entered correctly and accurately to ensure that risks are reported accurately. finding the time to do this is an external issue and not a problem for PrivacyEngine to fix. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! It is encouraging to hear that PrivacyEngine is providing useful and realistic advice from data protection consultants and that the training modules are of a high standard. We are glad that our platform is helping you manage your data protection obligations in a more efficient and secure manner. We are constantly striving to improve the platform and provide the best user experience possible. Thank you for your feedback!

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Compliance usage"
4/5
What do you like best about PrivacyEngine?

The layout is simple and easy to navigate and allows us an easy platform to add our data to. With useful webinars and helpful onboarding videos it has a postive impact on our working day. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Although the data can be entered easily we would prefer a clearer pulling tool (selecting columns to add to excel rather then exporting all) the date sorting can also be confused at times. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We are glad to hear that our platform is making a positive impact on your working day. We understand your concern regarding the data pulling tool and date sorting, and we are actively working to improve these features. We value your feedback and appreciate you taking the time to provide your thoughts.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Helps us to meet our compliance obligations and manage risk"
4/5
What do you like best about PrivacyEngine?

Ease of implementation, user friendly (don't need expert knowledge of data protection), useful templates, questionnaire features, records all in one place, value for money Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

new features can sometimes have bugs in them, questionnaire features could be easier to use, licensing model Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

It's great to hear that PrivacyEngine has been helping you meet your compliance obligations and manage risk. It sounds like the ease of implementation and user-friendly features have been beneficial for your team as you were able to get up and running without needing extensive data protection expertise. We value your feedback regarding features and bugs and the licensing model and our team will take it into consideration for future updates. We're glad that using PrivacyEngine has provided a level of transparency that you haven't had before and that it has helped with compliance and risk management.

NJ
Nadia J.
Mid-Market (51-1000 emp.)
"Great Support Service"
5/5
What do you like best about PrivacyEngine?

Well thought out and integrated tool for ensuring compliance with GDPR and keeping all policies, logs, risks, training documets etc. in one place. Their support team are always quick to respond and available for all types of queries. They also keep us informed of wider GDPR issues and developments and have taken the time to really understand our core functions and structures as a member based organisation. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It can take a bit of time and effort to get everything set up initially but there is quite a bit of integration so everything flows quite well within the tool. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your review! We are thrilled to hear that our support team has been helpful and that we are able to provide an effective tool for your GDPR needs. We strive to provide the best service and experience for our customers and appreciate your feedback. We understand the setup and integration process can be time consuming, but we are here to help you every step of the way. We are glad that you find the tool beneficial and are grateful for your feedback.