PrivacyEngine Reviews (84)

Reviews

PrivacyEngine Reviews (84)

4.7
84 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of PrivacyEngine, highlighting how it simplifies GDPR compliance and data management. Many appreciate the platform's comprehensive features that streamline processes, making it easier to handle privacy-related tasks. However, some users note that the user interface could be improved for new users.

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Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"I am thoroughly impressed with PrivacyEngine"
5/5
What do you like best about PrivacyEngine?

The user-friendly interface and the platform features for managing privacy compliance make it incredibly efficient! Support from the team is top-notch! Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Nothing! I just need more time to spend on tutorials for other features. Review collected by and hosted on G2.com.

Response from Claire Shaw of PrivacyEngine

Thank you for your positive feedback! We're glad to hear that PrivacyEngine is effectively addressing your GDPR compliance and data protection challenges, reducing risks for your business and building trust with your customers. We're here to support you as you explore the tutorials for other features.

AS
Anwar S.
Enterprise (> 1000 emp.)
"Right mindset, excellent crew. Tool from privacy professionals to privacy professionals."
5/5
What do you like best about PrivacyEngine?

You build your compliance evidences while you document what you are obliged to document anyhow. All information (areas of compliance) are interconnected. Easy to maintain your compliance and documentation.

Amazing amount and quality of online trainings.

Reasonable pricing setup. Easy to expand and embrace other legal entities whithin the company to your privacy program.

User-friendly design,

Excellent risk library integrated in almost all features.

Quick responses to support cases.

The commitment to improve the prodcut (in the right direction) is admirable.

PE has no limitations to a certain inducstry or sector or juridsiction. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

1- Testing must to improved.

2- Consistency in developement must be improved . Features should behave and be presented in the same manner. Should you have a list with numbers to show (10, 25, 50, 100) to choose, you should have the very same numbers in all other funtions where you have a list to present.

3- Reports need be improved so the DPO can use them in her/his communication with stakeholders and senior management.

4- Better presentation (and reports) of risks, actions, etc for the purposer of internal audits. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"very good experience using privacy engine"
4.5/5
What do you like best about PrivacyEngine?

support feature, various training, really good support assistance Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

unable to modify/delete unless an owner. Review collected by and hosted on G2.com.

Response from Claire Shaw of PrivacyEngine

We're thrilled to hear about your positive experience with PrivacyEngine! Our support feature and various training options are aimed at providing exceptional assistance to our users. We appreciate your feedback regarding the limitation on modifying/deleting without ownership and will take this into account for future enhancements. It's fantastic to know that PrivacyEngine has streamlined the process of setting up and completing DPIA forms for you.

Khairudin J.
KJ
Khairudin J.
Mid-Market (51-1000 emp.)
"Better performance than others in managing compliance tools"
4.5/5
What do you like best about PrivacyEngine?

PrivacyEngine is keep improving their features and provide adequate training material for me to start using its platform easily. Improvise configuration and integration that I need to connect with organziation system. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It has every tools and features that I need, and it work perfectly fine with my system. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

It's great to hear that PrivacyEngine is effectively addressing your auditing and privacy management needs. We appreciate your positive review.

MM
Maya M.
Marketing Manager
Mid-Market (51-1000 emp.)
"Help us to protect customer privacy"
4.5/5
What do you like best about PrivacyEngine?

We are now able to properly and confidently protecting customer data privacy and preventing data breach. All activity is logged on the report and can be monitored. Find issues with IT system for a fast and easy solutions. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It is easy to use and I has nothing to complaint about this platform. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

We're glad to hear that you find PrivacyEngine easy to use and have no complaints about the platform. We strive to provide a user-friendly experience for our customers.

MM
Michael M.
Mid-Market (51-1000 emp.)
"Privacy Engine Review"
4.5/5
What do you like best about PrivacyEngine?

PrivacyEngine is very well laid out and since we have started using the product, I have found that they are very open to suggestions for improvement. The account management team have been excellent and keep in very regular contact to ensure that we are getting the best out of the product. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

One potential area for improvement is that the Risk Management Platform is very much tied to Data Protection Risks and specifically the GDPR, as an ISO 27001 certified company I would prefer to be able to align with the ISO Controls. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for taking the time to leave a review of PrivacyEngine. We're glad to hear that you find our platform well laid out and that our account management team has been excellent in providing support and keeping in regular contact.

We appreciate your feedback regarding the focus on Data Protection Risks and GDPR within our Risk Management Platform. We are constantly working towards enhancing our platform to cater to a wider range of compliance frameworks.

We take customer feedback seriously, and your suggestion will be shared with our development team for consideration. We are committed to providing a comprehensive solution that aligns with our customers' specific compliance needs.

Once again, thank you for your review and for choosing PrivacyEngine. If you have any further suggestions or questions, please feel free to reach out to us. We value your input and strive to continuously improve our product.

AP
Andressa P.
Customer support agent
Mid-Market (51-1000 emp.)
"Improve our privacy management"
4.5/5
What do you like best about PrivacyEngine?

Keep employees with the latest training on privacy and security management and monitors everyone completion progress. Records of processing activities is easy to conduct. The risk register will show risk severity for every assosiate item on the system. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

It work as all-in-one privacy and risk management system. I have nothing to dislike so far and happy with the experience and features that is available on this platform. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

We're glad to hear that you are happy with the experience and features of PrivacyEngine. We appreciate your feedback and look forward to continuing to support your data protection compliance needs.

SN
Shauna N.
Enterprise (> 1000 emp.)
"User friendly platform that ensures compliance"
5/5
What do you like best about PrivacyEngine?

The support we receive from Privacy Engine is second to none. I took on the role of Data Protection and FOI last year and without this platform and the assistance from the support team our organisation would struggle to ensure compliance with our legislative requirements. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

I have come across no downsides to Privacy Engine. Review collected by and hosted on G2.com.

Response from Robbie Memery of PrivacyEngine

Thank you for your positive feedback! We are glad to hear that you have not encountered any downsides to using PrivacyEngine.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Perfect platform for our company!"
5/5
What do you like best about PrivacyEngine?

Everything, it is easy to use, extremely comprehnsive nad very flexible. Great customer service. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Nothing, it does everything we need..... Review collected by and hosted on G2.com.

Response from Claire Shaw of PrivacyEngine

Thank you for your positive feedback! We're glad to hear that PrivacyEngine is meeting all your needs and providing a comprehensive solution for your privacy program. Our team is committed to providing excellent customer service and we're pleased to hear that you've had a great experience.

Verified User in Medical Devices
CM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"DPO's best friend"
5/5
What do you like best about PrivacyEngine?

Great way to keep all of your data protection documentation for compliance all in one place. Helpful support with all my queries. Review collected by and hosted on G2.com.

What do you dislike about PrivacyEngine?

Time consuming to set up correctly, but great once you do. Review collected by and hosted on G2.com.

Response from Claire Shaw of PrivacyEngine

We appreciate your feedback about PrivacyEngine! It's great to hear that it's helping you with corporate compliance and providing helpful support for your queries. We understand that the setup process can be time-consuming, but we're glad to hear that you find it beneficial once it's set up correctly. Thank you for sharing your experience!