Postcoder Reviews (59)

Reviews

Postcoder Reviews (59)

4.6
59 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of Postcoder, highlighting its straightforward integration and effective address lookup capabilities. Many appreciate the excellent customer support and comprehensive documentation, which enhance the overall experience. A common limitation noted is the credit-based pricing model, which some find complicated.

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Gemma D.
GD
Gemma D.
Director
Small-Business (50 or fewer emp.)
"Easy Account Setup and Responsive Support"
5/5
What do you like best about Postcoder?

Ease of setting up our account and response to support requests Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

I didn't experience any issues with Postcoder and happy with cost Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Hi, thank you so much for your positive words. We're so glad that you found everything straight forward when creating your account and that our support team have been responsive to your requests; it is always our aim to make things as simple as possible and give any help that we can.

Tim H.
TH
Tim H.
Director
Small-Business (50 or fewer emp.)
"Been using Postcoder for years and it works great for us and our customers!"
4.5/5
What do you like best about Postcoder?

Postcoder just reliably works in the background, giving our customers easy and reliable data so they can check out quickly and we get accurate data then for our delivery partners. It was easy to set up and never seems to be out of action or need amendments from us leaving us free to get on with what we need to do in other areas of the business! Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Cant think of any to be honest! Maybe a small monthly fee option would be better than periodic top ups? Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Hi Tim, thank you for your loyal support and for sharing such positive feedback — it’s great to hear Postcoder is making a real difference for both your customers and your team. We appreciate your suggestion about a monthly fee option for smaller use customers and I will pass this onto the team for consideration.

Kevin R.
KR
Kevin R.
eCommerce Manager
Mid-Market (51-1000 emp.)
"Reliable Address Finder That Just Works—No Complaints!"
5/5
What do you like best about Postcoder?

The most helpful thing is it does what it is meant to do. It easily find the address. We rarely have customer queries or complaints around postcodes or address not found or missing. No news is good news. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

There is nothing of note that comes to mind in terms of negatives. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Hi Kevin, thanks for such a positive review. We really appreciate hearing from happy customers!

Joaquin R.
JR
Joaquin R.
TechOps Engineer
Mid-Market (51-1000 emp.)
"Powerful and developer-friendly validation tool"
4/5
What do you like best about Postcoder?

We love the developer-friendly API; it makes integration into websites and applications very simple. This, combined with its highly accurate and reliable address data, makes it a powerful tool for our business as we want to improve data quality and streamline our checkout or sign-up processes. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

It's a bit challenging to manage team members within the admin dashboard. And the credit-based pricing model can be a bit complicated. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Thank you for your great feedback—we’re really pleased to hear Postcoder is helping to improve your data quality and simplify integration. We appreciate your comments on managing users on the dashboard and this is something out development team are currently working to improve. Regarding our pricing, our credit-based model is designed to be flexible and cost-effective by letting you use just one credit pack across all our services, but we do understand that it may not be clear for all users, so please see https://postcoder.com/pricing for a breakdown of costs and how many credits each request will use.

Gerry O.
GO
Gerry O.
"Simple to use API, Excellent Support"
5/5
What do you like best about Postcoder?

I found Postcoder easy to setup and we utilise the API to retrieve and confirm Eircodes (Irish post codes). The graphical user interface (GUI), is well designed and has all the key features needed. The customer support provided by Postcoder has also been excellent, offering prompt and effective assistance whenever required. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

OAuth could be introduced to improve security. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Thank you for taking the time to leave such a detailed review; we’re delighted to hear that you find Postcoder easy to use and that our support has been helpful. OAuth is something our developers are constantly monitoring and considering, and your feedback helps guide our ongoing improvements.

JF
Jim F.
"Seamless Address Verification, Exceptional Support"
5/5
What do you like best about Postcoder?

I appreciate Postcoder’s robust and detailed API documentation, which made setup incredibly swift and seamless. The thorough SDKs were immensely valuable in this process. I also greatly value the high quality of address lookups, which ensures top-tier results from credit checks and eliminates manual searches for our customers. This leads to high customer satisfaction and conversion rates, sometimes exceeding 80% in lending journeys. My overall experience with Postcoder has been excellent from the start, so much so that I would unequivocally purchase it again and recommend it highly with a perfect score of ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Nothing at this time. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Thank you for such a glowing review Jim, we really appreciate your feedback and your business.

JG
Joshua G.
Head of Engineering
Small-Business (50 or fewer emp.)
"Postcoder -Best in class address lookup tooling"
5/5
What do you like best about Postcoder?

The ease of use and their documentation is superb. Allowing me to hook up to the service very easily. They also have a wide offering of services that I haven't taken full advantage of yet, but nice to see they have a good ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Not clear how to add other members of my team there, it'd be good to allow other members of my organisation to manage it. Could just be something I've missed though Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

HI Joshua, thank you so much for your review. We're especially pleased to hear that you value our wide range of features and found the setup and documentation so easy to work with! In terms of adding a new user to your account, this is something we are working on to give customers control of, but for the time being if you would like to add new users then please just email into sales@alliescomputing.com with the name and email address of the person you'd like to add and we will be more than happy to set that straight up for you!

SM
Simon M.
Small-Business (50 or fewer emp.)
"Does exactly what you need it to do"
4.5/5
What do you like best about Postcoder?

Easy to integrate into our platform and very reliable. Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

Would love it to be cheaper but wouldnt change anything else Review collected by and hosted on G2.com.

Response from Garrie Clayton-Flatt of Postcoder

Hi Simon, your feedback is much appreciated. We are really pleased to hear you find the portal excellent and easy to navigate, and that the customisable alert settings have proven useful.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Postcoder does so much more"
3.5/5
What do you like best about Postcoder?

We've been using Postcoder.com for many years and have had a fantastic experience. Originally we just used it for address lookup, the platform has evolved significantly, offering much more than just postcode validation.

The additional features help create a more detailed profile of customers and verify key details, improving data accuracy and customer insights. The service is fast, efficient, and integrates seamlessly into our systems. Their continued innovation and excellent support make them a valuable partner. If you're looking for address verification and customer data enrichment solution, Postcoder.com is a top choice. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

It would be great if the pricing on other items was for rounded credit not like 2.4 credits for a mobile look up. other than that its great. Review collected by and hosted on G2.com.

Response from Rachel Potter of Postcoder

Hi, thanks so much for your positive feedback; we're really pleased you're taking advantage of some of our additional features and that you have found our support to be as helpful as we intend it to be. We appreciate the comment regarding the credit pricing; we did consider rounding certain credits to the nearest whole or half credit, but by keeping them rounded to the nearest decimal place it allows us to keep our prices as cost-effective for our customers as possible. We will bear it in mind for future price changes though!

paul W.
PW
paul W.
Principal Consultant
Small-Business (50 or fewer emp.)
"PW Digital - Postcoder"
4.5/5
What do you like best about Postcoder?

Loved the ease of use API - also the European country support worked well Review collected by and hosted on G2.com.

What do you dislike about Postcoder?

previous website was a bit clumsy but is now much improved Review collected by and hosted on G2.com.

Response from Jasmine Robinson Madden of Postcoder

Hi Paul, thank you for the positive feedback on the ease of API use and the quick support you received. We understand your concerns about the website navigation and will work on improving the user experience. Many thanks for taking the time to leave us a review.