The most helpful component of portnox is the extensive documentation on intigrating the solution into your network. We found getting the test case setup was verify easy to do and within 30 minutes the account was stood up and we had a working Radius based wifi setup and working. Review collected by and hosted on G2.com.

Although there is a view of all devices, it may list out divices, but if we wanted to see what devices was plugged into a specific switchport it is difficult to see that infomration. Review collected by and hosted on G2.com.

It is a Swiss army knife for Wireless NAC. It is easy to adjust the config to meet changing business requirements. The GUI is very simple and it ties in nicely with on prem AD.

The support and onboarding have been fantastic. They helped sort out some internal issues during the POC and have been patient as our small team gets dragged into different directions. Review collected by and hosted on G2.com.

The pricing and licensing is not always as clear as you think.

Too many alerts for being at 90% license capacity Review collected by and hosted on G2.com.

One of the things I really like about Portnox is that it's a 100% SaaS-based solution which means no on-premises appliance. You do not need to maintain a separate VM or Virtual Appliance or even physical appliance with the service needed to maintain and take care of it. The other main advantage is the ability in real-time to see every device attempting to connect. This is helpful during audits to demonstrate authorized devices from unauthorized to an auditor. Lastly, Portnox aligned with the organization's compliance frameworks such as PCI DSS, GLBA, and GDPR. Review collected by and hosted on G2.com.

The main issues with our Portnox solution has been intermittent authentication problems. Things like RADIUS timeouts, mysterious workstation auth issues, and guest wi-fi connection issues. Additionally, there's been a struggle with integration with our network firewalls mainly about configuring guest captive portal wireless with Fortinet. Review collected by and hosted on G2.com.

I find Portnox very easy to use once it's configured, and it gives us complete control over network access by blocking all unknown devices. The integration with Intune is great for automating the enrollment of new verified devices, making it very easy to manage. The initial setup was straightforward thanks to detailed documentation and a helpful implementation team. Review collected by and hosted on G2.com.

Sometimes devices get picked up by the wrong policy and it can be a little unclear as to why that happens. It's usually simple enough to fix but can take a bit of investigation. Review collected by and hosted on G2.com.

I enjoy the simplicity of Portnox. The web interface is easy to use, which is valuable because it reduces how much time it takes me to resolve an issue. I can quickly look at the alerts page and see what's going on. I also appreciate having great support because they help us out right away when we run into an issue. The initial setup was easy thanks to the support we received and the weekly meetings to ensure we were on track. Review collected by and hosted on G2.com.

Right now we have an open SSID with Portnox enabled on it. If an employee or user tries to connect their phone to it and gets MAC address bypass denied and I look at alerts and confirm their device is not one I want to worry about. There's no way for me to mute the alerts on their MAC address it will just keep spamming my alerts page and there's no way for me to find these employees to have them disconnect from the wifi. Review collected by and hosted on G2.com.

Simple setup, with great support whenever required. The documentation is brilliant and really speaks to a standard Portnox set. The web UI is very intuitive and responsive, with straightforward integrations for Azure / AD, and the documentation helps with any specifics. The support team is also on hand if needed.

The speed of information flow between Portnox and on-premise nodes is very fast, which means any issues or alerts are near-instant and can be investigated quickly if/when potential problems are found.

The cost was very palatable to the organisation, especially as our teams had highlighted the risk of not having a solution like Portnox in place. Review collected by and hosted on G2.com.

Some separating and break downs of groups can feel a little restrictive, but that could just be our understanding / implementation Review collected by and hosted on G2.com.

Expanding to encompass more features such as zero trust Review collected by and hosted on G2.com.

Guest portal access so is bad we stopped using it. Product is very expensive for licencing corporate phones - these should be cheaper than devices like laptops Review collected by and hosted on G2.com.

Email notifications have improved, providing more details about where the device was connecting from, making triaging easier. Review collected by and hosted on G2.com.

Configuration still feels a little disjointed between devices, accounts, groups and policies. Could be improved with a UI update or an overhaul of how those items are matched up. Review collected by and hosted on G2.com.

It provides very good Network access control in the Cloud with no maintenance needed by my team. This gives us the visibility, controls and management needed to secure our internal networks. very easy deployment via a push of the agent to all our machines. The support has been fantastic. This has been very reliable from day to day perspective and helped us with our security posture reviews. Integrating into our network stack was seamless as well. Review collected by and hosted on G2.com.

We had some issues initially setting it up and also for our laptop deployments, it creates more work since we have our techs login and then have to reset or flush the agent cache. Every once in a while, we have an issue with a port being blocked but have been able to uninstall and reinstall the NAC agent to get around this. Review collected by and hosted on G2.com.

What I like best about Portnox is how it simplifies network access control without sacrificing security. The platform is intuitive, cloud-native, and easy to deploy, which significantly reduces operational overhead while still supporting a strong zero-trust approach. Portnox delivers enterprise-grade security in a way that’s practical, scalable, and aligned with modern IT environments. Review collected by and hosted on G2.com.

Cost has increased in recent years. It used to be half of what it cost us today. Review collected by and hosted on G2.com.