PLAUD AI Reviews (6)

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PLAUD AI Reviews (6)

4.8
6 reviews
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alan m.
AM
alan m.
Small-Business (50 or fewer emp.)
"Effortless Idea Capture, Exceptional Usability"
5/5
What do you like best about PLAUD AI?

I use PLAUD AI mainly for capturing ideas on the fly, and I love how effortlessly it deciphers various languages as I move in a plurilingual environment. It's very easy to use and has excellent audio detection. What I really like is how I can simply press on my wrist and recording begins, which is super convenient. The fact that I can wear it like a watch and forget about it until needed makes it accessible in all situations. I also appreciate the excellent customer service; it's swift, thorough, and friendly. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

There is nothing that I don't like. Review collected by and hosted on G2.com.

RR
Raoul R.
Accountant
Enterprise (> 1000 emp.)
"Excellent A.I. device"
5/5
What do you like best about PLAUD AI?

I bought the first version of the Plaud AI note a while ago. Been very happy with the capabilities of this device and the user interface in the app and online. There are some coy cats on the market, but not as good as this one. You can choose from multiple languages. Which for me is very beneficial. Often in meetings where only French is spoken. Made some phone calls which were beneficial for me as well to have a summery of the call, but also some very important conversations I had with my dad. It is worth the investment. Build quality is excellent.

I pre-ordered the Plaud AI pro version and cannot wait to receive it.

Today I had contact with Sheila from the customer service via email. She was very responsive and clear in her answer, sorted things out for me because I was impatient and forgot that I pre-ordered. I guess this happens when you wait for something special, you get impatient. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

Not applicable. There are none. Hope that there will be even ore features in the future. Review collected by and hosted on G2.com.

Fred G.
FG
Fred G.
Primary Care Physician
"Time-Saving, Effective Summarization with Setup Challenges"
3.5/5
What do you like best about PLAUD AI?

I like how quickly it summarizes a lot of data, which is really useful. I also appreciate that the recording device is small and discreet, making it convenient to use. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

The recording device is difficult to activate and turn on when I need it. I don't really get any warning when the battery is low or when it's not recording. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Amazing Meeting Recording and Transcription"
5/5
What do you like best about PLAUD AI?

It is amazing at recording meetings and transcribing them. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

I would like to delete the audio and keep the transcript, that would be really beneficial to me. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Solid platform with evolving services and a very responsive customer service team."
5/5
What do you like best about PLAUD AI?

The devices and app are great tools for keeping my thoughts organized and being able to stay on top of action items. The NotePin is very easy to use and you hardly have to think about it- just press a button. The company is always looking for suggestions on how to improve and even has a voting system for users on what to look into next. Customer support has been very responsive and is continuing to upgrade their platform to both meet my and my organization's needs. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

Honestly, nothing yet. Everything has been relatively smooth! Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Super responsive tech support."
5/5
What do you like best about PLAUD AI?

Super responsive tech support and way easier a solution than using my phone and having it transcribed and summarized separately. This is a seamless system and the note device that I use for recording is ultra sensitive. Review collected by and hosted on G2.com.

What do you dislike about PLAUD AI?

Nothing yet. Really.

I do prefer to select a model instead of choosing auto model because it seems that I get a little bit of different output based on what model is used and I want to have the same type of response when I use the same template. Review collected by and hosted on G2.com.